Senior Consultant

| Raleigh, NC, USA | Hybrid
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We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.
Senior Services Consultant
We're Celonis, the global leading Process Mining software company and one of the world's fastest-growing SaaS firms. We believe that every company can unlock its full execution capacity - and for that, we need you to join us as a Senior Services Consultant.
The Team
Celonis Services is a strategic services organisation that focuses on the technical aspects of our customers' journeys, which includes Consulting Services, Academy and Customer Support. We are thought leaders with deep product, technical and domain expertise and focus on delivering Celonis implementations and driving product adoption for our customers. We achieve this by bringing together our best practices, delivery experience, award-winning enablement, and support expertise.
The Role:
As a Senior Services Consultant, you will be part of our agile project teams who accelerate our customers' digital transformation and drive Celonis' international expansion. To generate high-value use cases, you will work closely with our customers. You will perform data transformations, develop analyses and derive business cases. You will develop data-driven process insights and actions. You will implement the newest features and functionalities of the Celonis software, such as Process Automation, Task Mining and Machine Learning.
The work you'll do:
Discover

  • Be a key player in our agile Celonis implementation project teams, delivering optimal solutions that meet customer needs and solve pain points.
  • Design creative analyses and execution apps with a focus on incorporating Machine Learning algorithms and Task Mining to increase process transparency.
  • Leverage Celonis technology to uncover process inefficiencies and understand root causes through close collaboration with customers.


Enhance

  • Facilitate value creation workshops and align measures to improve process inefficiencies
  • Quantify the business and financial potential and present insights to management
  • Implement Celonis' Process Automation technology to streamline customer processes, increase value, and enhance process conformance rates.


Monitor

  • Implement KPIs to measure customer success and enable continuous process improvement.
  • Ensure customer enablement to continuously improve processes
  • Set the foundations of the long-term customer success journey


About You

  • You live for customer value, have a passion for driving the Celonis Process Mining Technology forward and a visionary mindset.
  • You have a growth mindset and strive for a job that encourages you to continuously expand your knowledge and think creatively.


The qualifications you need:

  • 2-3 years working experience in IT-Consulting, Management Consulting, Process Improvement or a similar area
  • Proficiency with SQL or other programming languages (Python, R, Matlab...) and a strong interest in Big Data, Data Mining, and Process Mining
  • Excellent analytical skills, well organised and known for being a quick learner
  • Strong communication skills and enjoy interacting with various customers to understand and interpret business processes
  • Successfully completed your studies in Business Informatics, Computer Science, Information-oriented Business Administration/ Economics, Mathematics or a comparable degree program


Visa sponsorship is not offered for this role.
What Celonis can offer you:

  • The unique opportunity to work with industry-leading process mining technology
  • Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)
  • Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more)
  • Physical and mental well-being support (subsidized gym membership, access to counseling, virtual events on well-being topics, and more)
  • A global and growing team of Celonauts from diverse backgrounds to learn from and work with
  • An open-minded culture with innovative, autonomous teams
  • Business Resource Groups to help you feel connected, valued and seen (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more)
  • A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future


About Us
Since 2011, Celonis has helped thousands of the world's largest and most valued companies deliver immediate cash impact, radically improve customer experience and reduce carbon emissions. Its Process Intelligence platform uses industry-leading process mining technology and AI to present companies with a living digital twin of their end-to-end processes. For the first time, everyone in an organisation has a common language about how the business works, visibility into where value is hidden and the ability to capture it. Celonis is headquartered in Munich (Germany) and New York (USA) and has more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video .
Join us as we make processes work for people, companies and the planet.
Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Different makes us better .
Accessibility and Candidate Notices

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C++Languages
    • CSSLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • CSSLanguages
    • SASSLanguages
    • HTMLLanguages
    • D3JSLibraries
    • jQueryLibraries
    • LodashLibraries
    • RxJSLibraries
    • AngularFrameworks
    • Angular.JSFrameworks
    • CypressFrameworks
    • DjangoFrameworks
    • HadoopFrameworks
    • JestFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • Google AnalyticsAnalytics
    • FigmaDesign
    • MiroDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • Monday.comManagement
    • DocuSignCRM
    • LinkedIn SalesNavigatorCRM
    • SlackCollaboration
    • ZoomCollaboration
    • Monday.comProject Management

An Insider's view of Celonis

What’s the vibe like in the office?

Our NYC office is a super collaborative, high-energy, unique atmosphere. You can be sure to find beautiful fresh flowers and live plants in the lobby, along with unlimited snacks, lunches & activities that bring Celonauts together weekly. Our open floor plan makes it easy to meet new people every day, and you can’t beat the 360 views of Manhattan!

Laura

People Manager in NYC

What kinds of technical challenges do you and your team face?

A big challenge we face is providing intelligence and streamlined user experiences to customers, whilst building a flexible enough system for them so that they can onboard easily with whatever data they have saved in their systems. We tackle this by developing precise abstractions to walk this flexibility/seamlessness tightrope together.

Alex

Senior Software Engineer in LA

How has your career grown since starting at the company?

I was one of the first business development reps in NYC. I was awarded BDR of the quarter for 3 quarters straight and was soon promoted to Account Executive. The tools I learned in the BDR role helped me to become a Top Rep for my team. Since joining Celonis the opportunity to continuously learn and grow has been my favorite part of working here!

Sydney

Account Executive in NYC

How do your team's ideas influence the company's direction?

What makes working at Celonis special for me is the dynamic, fast-paced culture filled with ambitious yet pragmatic people. When we face a challenge, we face it as a team and everyone brings their strength to the table. To know that I’ve played even a small role in the growth of the company is pretty awesome.

Nitay

Senior Product Manager in NYC

What are Celonis Perks + Benefits

Celonis Benefits Overview

At Celonis, we want to empower Celonauts to stay at their best and enable personal and professional growth by supporting their physical, mental and financial well-being throughout their life journey, whilst also giving back to the wider community and planet Earth.

Some highlights include:
-Unlimited PTO
-24 weeks of paid leave for main carers and 12 weeks for supporting carers from day 1 of employment
-Subsidized Gympass membership
-New hire equity grants with annual refreshes and merit-based awards
-401(K) matching
-Robust learning and development platform
-Three annual Impact Days

Culture
Volunteer in local community
Through Celonis Impact Days, every Celonaut has the opportunity to do something of significance that makes families, the communities we live in, our work, society, and the environment better.
Partners with nonprofits
Local offices drive charity partnerships and donation drives throughout the year.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
Our local offices host regular all-hands meetings in person and virtually to accommodate all employees. Our Executive Leaders also often travel to local offices to hold in-person all-hands.
In-person revenue kickoff
Employee awards
Flexible work schedule
Remote work program
Celonis operates using a hybrid work program to provide Celonauts with the opportunity to take advantage of our state-of-the-art offices while also enjoying the luxury of home working 2x a week.
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
We offer and strive to enhance various training options and educational resources on unconscious bias and other hurdles that can impair diversity to ensure the best decisions alongside our values.
Diversity employee resource groups
Today, Celonis has five active BRGs fully led by employees, with others in the initial stages of implementation: Women@Celonis, Pride@Celonis, Parents@Celonis, Black@Celonis, & Resilience @ Celonis
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Celonauts have access to Perkspot, offering discounts on a variety of goods and services, including Pet Insurance premiums.
Wellness programs
Team workouts
Online-Yoga-Classes and access to many workdouts, mindfulness trainings via Headspace.
Mental health benefits
We believe that mental well-being is as important as physical health. To support Celonauts, we offer a Headspace subscription and access to an employee assistance program.
Financial & Retirement
401(K)
401(K) matching
Company equity
You will receive a new hire equity grant as well as annual refreshes, merit-based awards, and special RSU grants for new parents of children born or adopted to support education. *Terms apply
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Pension
Child Care & Parental Leave
Generous parental leave
We offer 24 weeks of paid leave for main carers and 12 weeks for supporting carers for births and adoptions, and every Celonaut is eligible from day one of employment.
Family medical leave
Return-to-work program post parental leave
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Celonis has an unlimited PTO policy!
Paid volunteer time
Celonis encourages employees to give back on designated Impact Days three times per year.
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Celonis provides bagels every Monday along with cereal, fruit, and other snacks available daily.
Company-sponsored happy hours
Pet friendly
Recreational clubs
Celoclubs are available globally where Celonauts can organize and take part in a range of sponsored events and clubs.
Relocation assistance
Our relocation assistance plan offers new employees a financial support when joining Celonis from a different company.
Fitness stipend
We offer a subsidized Gympass membership.
Home-office stipend for remote employees
Where necessary, remote employees can access an additional monitor, company phone, and other accessories to support their work from home.
Professional Development
Job training & conferences
Celonis offers employees professional development opportunities like Annual individual budget for training.
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Personal development training
Virtual coaching services

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