Senior Compliance Consultant

In this role, the Senior Compliance Consultant will be responsible for ensuring AI governance and compliance across our US Insurance business lines. The Senior Consultant will leverage their expertise in regulatory compliance to guide strategic initiatives, manage cross-functional committees, and oversee Board Reporting. This position offers a unique opportunity for career advancement in a supportive, inclusive environment.

Position Responsibilities:

US Insurance Compliance, Artificial Compliance Lead:

• Act as the subject matter expert in AI compliance, focusing on regulatory risk and governance to guide the US Insurance business lines.

• Stay updated on regulatory AI requirements and participate in industry discussions to influence compliance standards.

• Provide clear guidance on interpreting and adhering to compliance requirements across the organization.

• Lead the US Cross-Functional Regulatory Review Committee to evaluate AI initiatives and ensure proper governance.

• Collaborate closely with AI and Legal teams to maintain alignment with evolving regulations and governance frameworks.

• Handle all AI-related regulatory inquiries and manage state reporting to ensure compliance.US

Life Insurance, Privacy and Compliance Advisor:

• Serve as the dedicated Compliance Advisor for the Life Insurance business, including the John Hancock Vitality Program.

• Oversee Privacy Coordinator responsibilities to ensure compliance with privacy regulations.

• Support new business initiatives by communicating compliance, privacy, and AI risks effectively.

• Collaborate with stakeholders to ensure adherence to regulatory requirements and develop methods for objective compliance assessment and challenge.

Board Reporting Oversight: 

• Manage and enhance the Board Reporting Program for the Life Insurance Business to ensure comprehensive oversight.

• Establish a continuous process for gathering compliance updates from stakeholders.

• Review and critically assess stakeholder updates to ensure accuracy and completeness.

• Prepare quarterly compliance reports for the US Insurance CCO, highlighting key issues for the Global Chief Compliance Officer and John Hancock Audit Committee.

Key Skills Required:

• Expertise in regulatory compliance, with a focus on AI governance and risk management, and the ability to develop and implement regulatory frameworks.

• Strong leadership and project management skills for managing cross-functional committees and strategic initiatives.

• Excellent communication and relationship-building skills for interacting effectively with industry associations, internal teams, and stakeholders at all levels.

• Analytical skills to objectively assess compliance updates, ensure accuracy in reporting, and collaborate with business unit stakeholders for regulatory adherence.

•  Advanced proficiency in Microsoft Word, Excel, and PowerPoint, with strong attention to detail for creating well-formatted documents, detailed spreadsheets, and engaging presentations.

Required Qualifications:

• Experience in compliance roles within the insurance or financial services industry.

• In-depth knowledge of US Insurance laws and AI regulatory requirements.

• Proven ability to manage privacy and compliance responsibilities within a business line.

• Strong organizational skills to oversee comprehensive Board Reporting programs.

• Ability to work independently and collaboratively, managing multiple objectives in a fast-evolving regulatory landscape.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

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About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Referenced Salary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

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