Senior Business Processes Associate

WHAT YOU'LL DO

• Own the end-to-end mapping and documentation of business processes, ensuring a clear and comprehensive view of operational workflows;
• Collaborate with cross-functional stakeholders to ensure processes align with business needs and strategic objectives;
• Drive the definition and implementation of new processes, ensuring consistency, scalability, and operational viability;
• Contribute to continuous improvement and transformation initiatives through a critical, data-informed approach focused on delivering tangible business outcomes;
• Analyze and challenge existing processes by identifying opportunities for innovation, leveraging emerging technologies and disruptive solutions to drive smarter and more efficient ways of working;
• Act as a senior reference within the team, supporting and mentoring other team members in their development.

WHO YOU ARE

• 5+ years of experience in process mapping, improvement and transformation, ideally in complex or fast-paced environments;
• You have strong analytical skills and are comfortable working with data to support decision-making — experience with SQL or BigQuery is a plus;
• You are familiar with process modelling tools (e.g., BPMN, Lucidchart, Bizagi) and methodologies like Lean, Six Sigma or similar;
• You have experience working in cross-functional teams and understand how to align process design with business and operational needs;
• You bring hands-on experience in implementing or optimizing processes supported by technology, automation or workflow tools (e.g., RPA, workflow engines, low-code platforms);
• You stay up to date with technology trends and have a keen interest in applying innovation to process design and improvement;
• Fluent in English (mandatory).

REWARDS & BENEFITS

• Health insurance for the whole family, flexible working environment and well-being support and tools;
• Extra days off, sabbatical program and days for you to give back for the community or taking care of you;
• Training opportunities and free access to Udemy;
• Flexible benefits program.

EQUAL OPPORTUNITIES STATEMENT

• Farfetch is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law. 

SCAM DISCLAIMER

• It has come to our attention that there may be fraudulent activities involving individuals or organizations falsely claiming to represent Farfetch in order to attract candidates to a SCAM. Please be aware that Farfetch does not conduct recruitment processes through messaging apps or any unofficial communication channels, other than our official careers website. Additionally, Farfetch will never ask candidates for any form of payment during the recruitment process.