Senior Business Testing Analyst

Summary
 Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we’ve been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina … and much more. We are one of the nation’s leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!
Description
 

Job Purpose:

This position functions as a project/team leader in developing and executing formal test plans to ensure quality software applications. Defines and analyzes quality assurance metrics on test results defects etc. Monitors the system for exceptions and other items requiring review during testing and post testing. Responsible for providing expertise to clients so they understand the testing process.

Logistics:

This position is full-time (40 hours/week) Monday – Friday. The position is located at 17 Technology Circle in Columbia, SC. There is the possibility of a flexible work arrangement once training is complete and performance standards are being met.

What You'll Do:

• Reviews, analyzes, assigns and leads major system projects or changes. Leads the test teams for review and development of test matrices and requests and provides necessary tools and information to assure accuracy. Attends project Scope, Design and Test Plan walkthroughs. Performs quality checks and research/responds to any audits. Monitors systems for exceptions and other items requiring posttest attention during the testing process. Attends technical requirement meetings and makes recommendations as needed for system design.
• Researches, analyzes and develops solutions for improving applicable systems such as ways of increasing system productivity and decreasing manual intervention. Makes recommendations to management and other productions areas on how to improve operational workflows. Provides training and supporting documentation.
• Defines and analyzes quality assurance metrics such as defects, defect counts, test results, and test status to ensure work is as free of errors as possible. Analyzes test data for accuracy and provides production with implementation impacts to their current processes. Creates defect records based on analysis of test results to correct programming deficiencies. Creates statistical information for Information Systems and customers in order to track the progress of implementations.
• Participates with other areas on special projects and committees to improve testing quality and achieve more accurate results. Works with other areas to update relevant desk procedures as impacted by change sheets/projects.
• Handles other production projects or responsibilities that vary per area worked.
   

To Qualify for This Position, You'll Need:

Required Education:

• A High School Diploma or equivalent.

Required Work Experience:

• 2 years of experience working in related processing support systems.
• 4 years of system testing or system testing development experience.

Required Skills and Abilities:

• Strong business math skills.
• Strong verbal and written communication skills.
• Related systems support knowledge.
• Familiarity with relevant departmental software and area reporting methodologies.
• Strong research and analytical skills.
• Attention to detail.
• Demonstrated leadership and mentoring skills.
• Knowledge of Microsoft Office applications.

We Prefer You to Have:

• Bachelor's degree-in Business, Healthcare, Information Technology, or other job-related field.
• Experience with membership and claims, DB2, TI TOOL, Access Database, Microsoft Excel and Quality Center.

What Blue Can Do for You:

Our comprehensive benefits package includes:

• 401(k) retirement savings plan with company match.
• Subsidized health plans and free vision coverage.
• Life insurance.
• Paid annual leave — the longer you work here, the more you earn.
• Nine paid holidays.
• On-site cafeterias and fitness centers in major locations.
• Wellness programs and a healthy lifestyle premium discount.
• Tuition assistance.
• Service recognition.

What to Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications.  This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.

Management will be conducting interviews with those candidates who qualify, with prioritization given to those candidates who demonstrate the preferred qualifications.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.

Some states have required notifications. Here's more information. 

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.

If you need special assistance or an accommodation while seeking employment, please e-mail [email protected] or call 1-800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.