Senior Brand and Communications Executive

At Commify, we're not just a company - we're a globally connected team of innovators who love what we do. As a CPaaS leader with 25 years of groundbreaking experience, we're the force behind over 5 billion customer interactions each year, enabling businesses worldwide to connect via advanced channels like SMS, RCS, and complex mobile journeys.

Our culture is our core strength. Operating across the UK, EMEA, the USA, and Australia, we've fostered a truly diverse and connected environment, earning a consistent 4 out of 5 culture score in our employee engagement surveys. You'll join a vibrant team where your diverse experience makes a daily global impact.

We need talented people to grow a global company where everyone feels proud to belong, have a purpose and do their best to directly shape the digital future.

About The Role:

We are looking for a talented and ambitious Senior Brand and Communications Executive to play a critical role in shaping how the world sees Commify. You will be instrumental in supporting the development and delivery of the group's brand strategy, positioning, identity, and corporate communications - ultimately helping us better articulate our compelling global story.

The ideal candidate will be a naturally strong communicator with demonstrable experience in:

• Brand identity development and management
• Executing corporate communications strategies
• Creating high-impact content
  

Key Responsibilities:

Strategic Planning:

• Support execution of the brand strategy for the group – engaging with the Executive team, country GMs and marketing colleagues as needed.
• Ensure our brand values, mission and vision are at the heart of all content and communications.
• Own and deliver critical aspects of the internal brand roadmap and liaise with internal teams to ensure they are aligned with overall business objectives.
• Work with the Head of Brand and Communications and colleagues to consolidate and unify our existing brands globally, in line with the brand strategy and roadmap.
• Report against key brand performance indicators (KPIs) and progress against strategic goals.

Brand Management, Identity and Design:

• Safeguard and champion our visual identity, ensuring consistent messaging and execution across all marketing platforms, channels and materials.
• Act as a advocate of customer experience; making recommendations to the Head of Brand and Communications that would remove friction and ensure our brand and communications are more compelling to our ideal customers. 
• Help refine and update comprehensive brand guidelines and templates to drive consistent application of the brand.
• Operationally support strategic projects including branding relating to future acquisitions.
• Collaborate with external agencies and internal teams to bring the brand to life.

Brand Positioning and Messaging:

• Craft content and campaigns that bring our brand positioning and unique value propositions to life for our target audiences; thinking like a customer. 
• Use our messaging framework to ensure consistent brand messaging across all marketing and communication channels.
• Draft content in our tone of voice and consistent with our brand narrative.
• Support new strategic launches with branding, messaging, and content needs.

Team and Development:

• Foster a culture of collaboration, innovation, and continuous improvement.
• Support the Head of B&C to track against budget.
• Mentor and coach more junior colleagues on areas of expertise in brand and content.

Communications strategy and execution:

• Create content and deliverables as part of our communication strategy encompassing internal and external stakeholders. 
• Own specific projects and deliver engaging content across various channels (e.g., website, social media, press releases, internal communications). 
• Support central public relations in line with the strategy to ensure favourable coverage and a positive public image.
• In conjunction with colleagues in the People team, create internal communication plans and activities to ensure employees are informed and engaged with the evolving brand and company transformation strategy. 
  

What You’ll Bring: 

• Bachelor’s degree in marketing, business, communications, or a related field.
• 4+ years of relevant experience in branding and marketing.
• Demonstrable track record of supporting the execution of a brand strategy to deliver against ambitious commercial goals.
• Experience of owning strategic projects (or key aspects of the project) in brand and communications very desirable e.g. company rebranding, integration of acquisitions, new communications roll-outs.
• Passion for content creation, with demonstrable experience of self-generating compelling content that resonates – ideally in the B2B technology space.
• Excellent communication, interpersonal, and project management skills.
• Ability to thrive in a fast-paced, dynamic environment.
• Experience in the technology sector essential, with experience in SaaS, CPaaS, UCaaS highly desirable.
• Experience of working with international stakeholders at all levels
  

What We offer:

(Offering do vary by location but we can guarantee competitive employee benefits)

• Salary range of £40,000 - £47,000 per annum, depending on experience.
• Flexible Hybrid Working 
• Generous 27 days paid leave
• Enhance family leave 
• Birthday day off
• Mental Health Support through our Wellbeing partner, Calm
• Wellbeing leave and a Mental Health First Aider program
• Giving back days to help support causes close to your heart
• Unlimited professional & personal learning
• Total Rewards including, retirement planning, healthcare and life assurance 

• And did we mention our epic team socials? We know how to celebrate in style!