Innovation starts from the heart. Edwards Lifesciences is the leading global structural heart innovation company, driven by a passion to improve patient lives. With millions of patients served in over 100 countries, each team makes a meaningful contribution by improving patient outcomes and discovering lasting solutions for unmet patient needs.
We are looking for a Digital Enablement Analyst to support the delivery of digital solutions that improve how our teams operate across JAPAC. This role sits at the intersection of business, data, and systems and is suited for someone who enjoys solving problems, improving processes, and driving meaningful outcomes through technology.
How you will make an impact:
Work closely with business stakeholders to understand challenges, ask the right questions and translate needs into clear, actionable requirements.
Support the delivery of digital initiatives and system enhancements including requirement definition, testing, rollout, and post-go-live support.
Identify process inefficiencies and recommend practical improvements that reduce manual work and improve data quality.
Partner with cross-functional teams to ensure solutions are aligned, scalable, and user-friendly.
Drive adoption of systems and tools by supporting training, simplifying user experience, and helping teams integrate solutions into their daily workflows.
Monitor system usage and data quality, proactively identifying gaps and working with stakeholders to address them.
Analyse data to generate insights that support business decisions and highlight opportunities for improvement.
Maintain clear and structured documentation to support consistency, scalability, and knowledge sharing.
Contribute to agile ways of working by collaborating with IT teams on prioritisation, testing, and iterative delivery.
What you'll need (Requirements):
4-6 years of experience in a Business Analyst, CRM Analyst, or similar role within commercial operations or digital teams.
Ability to move beyond requirements gathering to understand the “why” behind business needs.
Experience supporting digital or system-related initiatives, with exposure to tools such as Salesforce or similar platforms.
Strong problem-solving mindset with attention to detail and a bias toward action.
Comfortable working with both business stakeholders and technical teams.
Ability to manage multiple priorities while maintaining quality and clarity.
Basic data literacy and the ability to interpret and communicate insights.
Good communication skills and confidence in engaging stakeholders across functions.
What else we look for (Preferred):
Experienced in multinational, matrixed environment with diverse stakeholders
Exposed to fast-paced, project-driven setting with evolving priorities
Engaged close collaboration with both business and IT teams
Skills Required
- 4-6 years of experience in a Business Analyst, CRM Analyst, or similar role
- Experience supporting digital or system-related initiatives
- Basic data literacy and the ability to interpret and communicate insights
Edwards Lifesciences Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Edwards Lifesciences and has not been reviewed or approved by Edwards Lifesciences.
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Retirement Support — Retirement programs include a 401(k) match complemented by a separate profit‑sharing contribution. These elements add meaningful long‑term value to total compensation.
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Equity Value & Accessibility — An employee stock purchase plan with a discount and look‑back feature, alongside stock awards for eligible roles, provides notable upside. Program expansions indicate continued accessibility.
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Leave & Time Off Breadth — Time‑off policies include generous PTO, company holidays, and a year‑end holiday shutdown. These offerings enhance work‑life support when available at the site.
Edwards Lifesciences Insights
What We Do
Edwards Lifesciences (NYSE: EW), is the global leader in patient-focused medical innovations for structural heart disease, as well as critical care and surgical monitoring. We thrive on discovery and expanding the boundaries of medical technology, serving patients in 100+ countries, with the help of our employees in areas including Clinical Affairs, Quality Engineering, Research & Development, Regulatory Affairs, Sales & Marketing, corporate functions and more. Our roots date back to 1958 when Miles Lowell Edwards, a retired engineer with a background in hydraulics and fuel pump operations, set out to build the first artificial heart. Edwards believed the heart could be mechanized and was encouraged by Dr. Albert Starr to focus on developing an artificial heart valve. After just two years, the first Starr-Edwards mitral valve was developed and successfully placed in a patient. This innovation spawned Edwards Laboratories. Miles’ fascination with healing the heart and helping patients with heart disease stemmed from his own experience with rheumatic fever as a teenager and continues to fuel our patient-first culture today. Today, we are as passionate about providing innovative solutions for people fighting cardiovascular disease as we have ever been. It's our Credo. It takes integrity, collaboration, innovation, and focus. We are leaders in the design and manufacture of tissue replacement heart valves and repair products as well as advanced hemodynamic monitoring. We partner with physicians to innovate products designed to help patients live longer, healthier, and more productive lives. Our work is both rewarding and a privilege. The importance of what we do defines our approach. We work together to create an environment where ideas can flourish and we provide our people with the resources, expertise and support to bring those ideas to life. For our legal terms and trademarks, please visit: https://www.edwards.com/legal/legal-terms
