Provides high level, more complex secretarial/administrative support to senior management employees or groups in the Bank
Primary Responsibilities:- Serve as a liaison between manager and bank personnel, responding to questions and issues on departmental matters.
- Creates non-routine correspondence and communications on behalf of manager.
- Perform high level administrative / project assignments, relieving management of many day-to-day operations and ensuring smooth functioning of department.
- Prepare and arrange business presentations, management letters, and other communications to include agendas, meeting minutes.
- Schedule appointments and maintain calendar for manager. Coordinate all travel arrangements.
- Prepare disbursements and billings for approval. Maintains financial expense records.
- Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
- Promote an environment that supports belonging and reflects the M&T Bank brand.
- Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
- Complete other related duties as assigned.
- Associate's degree or equivalent in experience.
- 4 years progressive secretarial/administrative support experience with demonstrated development of skills on-the-job.
- Experience managing Outlook calendars for senior leaders.
- Travel management experience: Experience booking/managing travel arrangements & addressing needed travel arrangement changes for senior leaders.
- Extensive Microsoft Office Suite experience, especially with Word & Outlook.
- Expense management experience.
- SAP Concur or other expense & travel management system(s) experience.
- Highly organized, able to prioritize, manage urgent tasks/requests, & able to meet deadlines.
- Strong written & verbal communication skills.
- Self-starter who takes initiative.
- Strong critical thinking & problem solving skills.
Education and Experience Preferred:
Legal administrative experience preferred.
Experience supporting senior staff members highly preferred.
Team player with the ability to work with other inter-department administrative assistants as well as administrative assistants for other departments within the bank.
Willing to take on additional tasks as requested.
What We Do
M&T Bank is a multi-state community-focused bank serving New York, Maryland, New Jersey, Pennsylvania, Delaware, Connecticut, Virginia, West Virginia and Washington, D.C. Founded in 1856, the company provides banking, investment, insurance and mortgage financial services to more than 3.6 million consumer, business and government clients.
