The Assurant’s Housing division is seeking an enterprise Senior Account Manager to join our Lender Placed Insurance team. In this high-impact role, you will serve as a strategic partner to one of our enterprise clients, driving performance, enhancing the clients’ experience, and delivering data-driven insights. You’ll collaborate closely with internal teams and stakeholders to ensure operational excellence and long-term client satisfaction.
What will be my duties and responsibilities in this job?
Client Relationship Management: Build and nurture long-term partnerships with enterprise clients, serving as a trusted advisor and primary point of contact.
Strategic Collaboration: Partner with cross-functional teams to align client goals, performance metrics, and service delivery.
Data-Driven Insights: Aggregate and analyze performance data to identify trends, develop actionable recommendations, and drive continuous improvement.
Operational Excellence: Monitor service levels agreements (SLA) and ensure adherence to SLAs, supporting both internal and external stakeholders.
Performance Optimization: Identify opportunities to enhance client outcomes and expand business through strategic initiatives.
Client Engagement: Lead regular business reviews, coordinate weekly strategy calls, and support vendor management audits and site visits.
Project Management: Balance multiple client deliverables and internal priorities with precision and professionalism.
What are the requirements needed for this position?
Bachelor’s degree or equivalent experience.
A minimum of 6 years of experience in a client facing Enterprise Client Management role with 1 year of experience in vendor management.
Proven experience managing complex projects and meeting tight deadlines.
Experience with building solid relationships with clients and strategies to achieve goals.
What other skills/experience would be helpful to have?
Proven facilitation, organizational, prioritization, decision-making, and conflict resolution skills.
Mortgage industry is highly desired.
Experienced tracking and driving activities in a fast-paced environment while managing multiple projects and tasks required.
Built rapport and collaborate with others within the highly matrixed organization, internally and externally.
What travel will be expected of me?
You will be expected to travel up to 25% annually.
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Pay Range:
$64,900.00 - $108,200.00Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.
If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.
Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.
For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.
What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
AI and Biometric Usage
Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process.
Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.
Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.
Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.
Skills Required
- Bachelor's degree or equivalent experience
- Minimum 6 years in a client-facing Enterprise Client Management role
- Minimum 1 year of vendor management experience
- Mortgage industry experience
- Proven experience managing complex projects and meeting tight deadlines
- Experience building strong client relationships and developing strategies to achieve goals
- Facilitation, organizational, prioritization, decision-making, and conflict resolution skills
- Experience tracking and driving activities in a fast-paced environment while managing multiple projects and tasks
- Experience collaborating within a highly matrixed organization, internally and externally
Assurant Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Assurant and has not been reviewed or approved by Assurant.
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Healthcare Strength — Healthcare coverage is described as comprehensive, with multiple medical plan options, dental and vision, and added supports like mental health and wellness programs. Eligibility extending to part-time employees working 20+ hours/week and day-one access to medical coverage strengthens perceived protection.
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Retirement Support — Retirement benefits are positioned as a standout, featuring a 401(k) with a dollar-for-dollar match up to 6% of base salary. Additional financial programs such as an employee stock purchase plan with a discount add to the overall long-term value.
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Parental & Family Support — Family-focused benefits are broad, including paid parental leave, adoption/surrogacy assistance, fertility support, and backup care offerings. These provisions indicate material support for different family-building paths and caregiving needs.
Assurant Insights
What We Do
We work with the world’s top brands to make smart devices simpler. Vehicles last longer. Homes more secure. Problems easier to solve. And we volunteer in communities all over the globe to help the world become a greener, better place. We come from a variety of countries, cultures, and backgrounds. But we’re united by our enduring values of common sense, common decency, uncommon thinking, and uncommon results. So connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. We protect and secure: 62 million mobile devices 54 million motor vehicles 102 million household valuables, appliances, and electronics 31 million mortgages 55 million travelers and credit card holders And that's just the beginning.
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