Senior Account Manager (m/w/d)

As Senior Account Manager (m/f/d), you will not only build new relationships and support market-leading retailers and brands in their growth but also work intensively on optimizing and introducing new processes. You will always keep an overview of all relevant business and performance metrics and manage them through detailed and structured project work. Collaborating closely with internal teams, you will implement cross-functional projects that create new growth opportunities for both our partners and us.

Your mission: Strengthen partners, promote revenue growth, and drive innovative processes to elevate our partner model to the next level.

Does this sound like the perfect job for you? Then we look forward to your application!

Responsibilities

• Manage and strategically develop key accounts in the fashion sector
• Plan, manage, and execute projects aimed at process optimization and the introduction of new systems
• Conduct sales analyses to ensure our partners’ performance aligns with ABOUT YOU's overall business strategies and goals
• Prepare and evaluate various reports, KPIs, and analyses for business, performance, and assortment management
• Drive the internationalization of existing key accounts
• Develop and implement new processes to enhance our business models through cross-functional projects
• Work closely with other ABOUT YOU teams (e.g., Sales, Logistics, Tech, Business Development, Legal, and Buying)
• Serve as a central point of contact between partners and internal departments to effectively advance projects and processes

Requirements

• 2-3 years professional experience in key account management, consulting, or project management, ideally in a digital environment
• A successfully completed degree in business or a related field
• Prior experience with online marketplaces or fashion e-commerce is an advantage
• Analytical thinking and enthusiasm for working with KPIs and data
• Strong organizational skills and enjoyment of working with structured processes
• Entrepreneurial mindset and ability to independently drive projects forward
• Strong communication and negotiation skills to build long-term relationships with partners
• Proficiency in MS Office, especially Excel

Benefits

• Flexible working times 
• 40% discount on our online shop 
• Fresh fruits + drinks everywhere 
• Language courses (German & English) 
• Free sports courses & reduced price for gym membership 
• Subsidized public transportation ticket  
• Modern office in the city center of Hamburg 
• International working environment and English as company language 
• Agile work environment and cross-functional teams 
• Dog-friendly office
• Professional training

YOU ARE THE CORE OF ABOUT YOU

We take responsibility for creating an inclusive and exceptional environment where all genders, nationalities and ethnicities feel welcomed and accepted exactly as they are. We believe that a diverse workforce essentially contributes to the ABOUT YOU culture. In order to maintain talent and diversity, we emphasize the care for physical health, mental health and overall well-being. Our values and work ethics essentially contribute to our brand mission: empower acceptance and shape an inclusive, fair and circular fashion culture.

Because of our strong growth, new challenges and possibilities arise all along to further develop oneself and the company. Our team consists of people from different areas of expertise – fashion, marketing, business and tech – we are driven and united by our passion. We motivate and support each other, we share our know-how and we are open towards different opinions and new ideas.

We are looking forward to receiving your application – preferably via our online application portal! Thus, we can ensure a faster process and for you it is very easy to upload your application documents.