Senior Account Executive - Midwest

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Grand Rapids, MI, USA
In-Office
Information Technology • Consulting
The Role

Are you a hunter who thrives on opening doors and closing new business? Do you combine relentless drive with humility, curiosity, and the ability to collaborate across teams? If so, we want to meet you.

We’re growing fast and looking for a Senior Account Executive to lead new logo acquisition across mid-market accounts. You’ll be part of a collaborative, performance-driven team that’s transforming how organizations manage their data center infrastructure through third-party maintenance (TPM) solutions.

What You Will Do:

  • Proactively source and generate new business through cold calling, prospecting, and building strategic relationships.
  • Execute meetings that uncover pain points and position our TPM offerings to solve business-critical challenges.
  • Follow a proven consultative sales methodology to qualify leads, handle objections, and price/structure profitable deals.
  • Build and manage a 12-month sales pipeline, consistently executing to meet and exceed quotas.
  • Partner with Sales Development Representatives to penetrate new accounts and drive results in untapped territories.
  • Craft and deliver tailored proposals based on prospect needs and insights.
  • Collaborate with technical teams and senior leadership throughout the sales process.
  • Accurately maintain CRM records, forecasts, and sales activities.

What We Are Looking For From You:

  • A proven complex seller with 4+ years in a full-cycle, customer-facing B2B sales role.
  • A history of hitting or exceeding quotas through new logo acquisition and heavy prospecting.
  • A consultative sales approach, capable of leading longer sales cycles with multiple stakeholders.
  • Experience selling services or solutions in a competitive market.
  • Resourceful, accountable, and coachable — with a growth mindset and a passion for continuous improvement.
  • Excellent verbal communication, discovery, and active listening skills.
  • Experience with tools like Salesforce, Microsoft Office, and prospecting platforms.
  • Approximately 25% travel, primarily for in-person customer meetings, team collaboration, and occasional company events.

What You Can Expect From Us:

We’ve built a culture that supports your personal, professional, and financial goals — while giving you the tools and trust to succeed:

  • OTE around $180K with uncapped commission and top earners making $250K+
  • Dedicated SDR support to help set meetings and build your pipeline
  • Full technical support team to assist with customer questions and discovery
  • Modern tech stack to help you target and close effectively
  • Cross-functional collaboration between sales, technical, and leadership teams
  • Day-one benefits: Medical, dental, vision, and multiple health plans
  • Parental leave for birthing and non-birthing parents
  • Workplace flexibility 
  • Fitness reimbursement & wellness support
  • Competitive salary, 401(k) match, and performance incentives

Service Express is an equal opportunity employer. Authorization to work in the country you are applying to is a precondition of employment. Service Express does not sponsor applicants for work visas.

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Service Express Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Service Express and has not been reviewed or approved by Service Express.

  • Leave & Time Off Breadth Time off offerings include paid time off, paid holidays, and paid volunteer time, which can add meaningful non-cash value to the package. Paid volunteer hours and flexibility are repeatedly positioned as differentiators alongside standard PTO.
  • Strong & Reliable Incentives Variable compensation in sales is structured to provide significant upside through uncapped commission, allowing earnings to scale with performance. Weekend work also carries a defined hourly differential, providing a clearer reward for less desirable shifts.
  • Healthcare Strength Healthcare coverage is described as comprehensive, including medical, dental, and vision, with additional components like life insurance and HSA supplements. Gym reimbursement and lifestyle reimbursement further expand the health-and-wellbeing footprint beyond core insurance.

Service Express Insights

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The Company
HQ: Denver , Colorado
1,104 Employees
Year Founded: 1993

What We Do

Service Express is an industry-leading data center solutions provider specializing in multivendor maintenance, hybrid cloud and managed infrastructure services. Driven by nearly 1,000 team members worldwide, Service Express is committed to its people-powered culture and developing our people. Service Express has been recognized by Inc., Fortune, Forbes, Glassdoor, Best & Brightest and others. Visit serviceexpress.com and connect with us on Facebook and Instagram for more information

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