Second Line Credit Risk Review Senior Director

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San Francisco, CA
Hybrid
7+ Years Experience
Fintech • Mobile • Software • Financial Services
SoFi’s mission is to help people reach financial independence to realize their ambitions.
The Role

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Who we are:
Shape a brighter financial future with us.
Together with our members, we're changing the way people think about and interact with personal finance.
We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
Job Summary:
The Credit Risk Review Leader for the Second Line of Defense in our OCC-regulated bank leads the Consumer Loan Review team. This team independently evaluates the quality of lending practices against credit policies and practices. The role involves providing examination reports and summary information to inform the Bank Board, senior management, and regulatory partners about credit risk conditions and trends while assessing the strength of credit-related controls. The Review Leader will also engage with senior leadership and lending personnel to identify significant credit risk areas and suggest lending policies and practices improvements.
This role is pivotal in assessing and enhancing the quality of lending practices, ensuring regulatory compliance, and promoting a strong risk culture within the organization. The successful candidate will demonstrate strong leadership, analytical prowess, and a track record of successful interactions with external regulators and internal auditors while contributing to the bank's ongoing risk management efforts.
What You'll Do:
The daily duties include but are not limited to the following: promptly identifies loans with actual and potential credit weaknesses so that timely action can be taken to strengthen credit quality and minimize losses; appropriately validates and, if necessary, adjusts risk ratings, especially for those loans with potential or well-defined credit weaknesses that may jeopardize repayment; Identifies relevant trends that affect the quality of the loan portfolio and highlights segments of those portfolios that are potential problem areas and assesses the adequacy of and adherence to internal credit policies and loan administration procedures and monitors compliance with applicable laws and regulations.

  • Oversee the examination process to assess the quality of lending practices against established policies and practices.
  • Prepare and deliver examination reports and summary information to the Bank Board, senior management, and regulatory partners.
  • Maintain a focus on credit risk conditions, trends, and controls.
  • Collaborate with senior leadership and lending personnel to identify and address significant credit risk areas.
  • Recommend improvements to lending policies and practices based on credit challenges with policy owners and document the findings.
  • Ensure proper oversight of credit risk functions by strategically scheduling reviews with the 1st line of defense credit policy owners.
  • Manage a geographically dispersed and diverse team of transaction testing to provide comprehensive coverage.
  • Lead and manage the Consumer Loan Review team, ensuring their effectiveness and efficiency in evaluating lending practices.
  • Implement collections risk and operations reviews as part of full-scope examinations.
  • Enhance the bank's understanding of collections risk and operational effectiveness.
  • Review credit/collections policies, procedures, and documentation to align with examination practices and improve the efficiency of examination processes.
  • Promote an enhanced risk culture within the organization.
  • Develop and implement a Continuous Monitoring framework for consumer business units.
  • Ensure ongoing surveillance of credit risk conditions.
  • Maintain ongoing interaction with external regulators and internal auditors.
  • Achieve successful examination outcomes in compliance with regulatory requirements.


What you'll need:

  • Bachelor's degree in Finance, Accounting, Business, or a related field. Advanced degree or relevant certifications (e.g., CFA, CRCM) is a plus.
  • Extensive experience in credit risk management, credit analysis, or a related field within a financial institution, with a strong background in consumer lending and risk assessment.
  • Working Knowledge of Interagency Guidance SR 20-13
  • Knowledge of OCC regulations and guidelines related to credit risk management.
  • Strong leadership and team management skills.
  • Excellent analytical, problem-solving, and communication skills.
  • Ability to work collaboratively and influence stakeholders at all levels of the organization.
  • Attention to detail and a commitment to maintaining high-quality standards.
  • Proficiency in relevant software and tools for credit analysis and reporting.


Working Conditions:

  • This position may require occasional domestic and international travel to meet with team members, regulators, and auditors.
  • Normal office hours with occasional overtime during peak periods or special projects.


Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

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The Company
HQ: San Francisco, CA
4,500 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

For over a decade, SoFi has helped transform the Fintech industry by creating financial products and services that help people borrow, save, spend, invest, and protect their money better, so they can achieve financial independence and realize their ambitions. Whether it’s owning a home, saving for retirement, paying off their student loans, or helping our members invest - SoFi is there every step of the way. Want to learn more about how it works? Check it out here: https://www.sofi.com/how-it-works/

Our core values are at the center of how we help our millions of members get their money right. They are our guiding principles for how we think about serving our members, building our company, and most importantly, how we work together. At SoFi, it’s not just what we do - but how we do it.

SoFi is also proud to be the naming rights partner of SoFi Stadium, home of the Los Angeles Chargers and the Los Angeles Rams.

For more information, visit SoFi.com

Why Work With Us

Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation Fintech company using innovative, mobile-first technology to help our members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront.

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