ID.me is a high-growth enterprise software company that simplifies how people prove and share their identity online. The company empowers people to control their data through a portable and trusted login, which means they don’t need to create a new password when visiting sites that have the ID.me button. ID.me’s digital identity network has over 117 million registered members, and is used by fourteen federal agencies, agencies in 30 states and over 600 corporations for secure identity proofing and verification.
ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. In addition to helping people control their credentials and data, the company’s “No Identity Left Behind” initiative strives to expand digital access and inclusion for all people. The company offers multiple pathways to identity verification – online self-serve, live video chat agents, and in person. ID.me is passionate about building a robust identity network that does not compromise access for traditionally underserved groups.
ID.me has received numerous awards including Deloitte’s 2023 Technology Fast 500, Washington Business Journal’s Fastest Growing Companies, Entrepreneur Magazine’s 100 Brilliant Companies and Wall Street Journal’s Startup of the Year finalist. In recent quarters, ID.me announced it raised $132 million in Series D funding, led by Viking Global Investors with participation from CapitalG, Morgan Stanley Counterpoint, FTV Capital, PSP Growth, Auctus Investment Group, Moonshots Capital, and Scout Ventures. ID.me’s most recent round brings the total investment in ID.me to over $275 million since its founding in 2010.
Role Overview
We are seeking a SDET IV who will be pivotal in ensuring the quality, robustness, and performance of ID.me products. The primary focus of the SDET is on test enablement, quality assurance, and developer productivity. This role is centered around providing developers with the tools, frameworks, and practices needed for producing quality software in a timely and predictable manner. The ability to collaborate effectively with developers and cross-functional teams is essential.
Responsibilities
- Design, develop, and promote tools and frameworks that enable developers to validate the scalability, security, and functionality of web applications, services, and APIs.
- Drive the adoption of efficient quality assurance processes and identify gaps in test tooling.
- Collaborate with developers, product managers, and stakeholders to ensure that effective testing methodologies and tools are seamlessly integrated into the development process.
- Evaluate, introduce, and optimize innovative testing methods and best practices.
- Champion test-driven development practices across the development teams to prevent and detect errors, and ensure immediate feedback.
- Tackle intricate technical challenges associated with infrastructure, testing, and quality assurance.
- Coach engineers in the domains of testing, development practices, tools, and methodologies.
- Collaborate with developers to ensure all features have comprehensive automated test coverage.
- Proactively work with development teams to identify potential production issues and help devise strategies to mitigate risks.
Qualifications
- 6+ years of experience in software testing, quality assurance, and test automation using Java, Ruby, JavaScript, TypeScript, Go, Python, Rust, and C++.
- Proficiency in querying techniques and optimizations on relational databases such as PostgreSQL or MySQL.
- Experience with A|B testing strategies and understanding their results.
- Experience building and deploying test systems in a containerized, cloud-based, infrastructure-as-code ecosystem in any cloud platform.
- Hands-on experience with GCP, particularly with Docker, Kubernetes, or Nomad.
Preferred Qualifications
- Deep commitment to ensuring high-quality product releases.
- Ability to adapt to changing priorities and requirements.
- Strong oral and written communication skills; a team player with a proactive, self-managing work ethic.
- Passion for software quality assurance, continuous improvement, and scalable solutions.
- Knowledge of load and performance testing using jmeter, locust, or similar.
- Experience with development and automated testing of accessible software.
- BS in computer science or equivalent experience.
- Experience working with Ruby on Rails and Rspec a plus.
- Must be located in the continental U.S. and work core EST or CST hours.
#LI-RM3
The annual base salary listed below for this role is based on experience, skills, education, relevant training and geographic location. Company bonus, incentive for sales roles, equity, and benefits are available depending on the role.
ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.
The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.
Pay Range
$161,063—$186,745 USD
ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.
Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.
ID.me participates in E-Verify.
What the Team is Saying
What We Do
ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 100 million members with over 70,000 individuals joining daily, as well as partnerships with 31 states, multiple federal agencies, and over 500 name brand retailers. The company provides identity proofing, authentication and group affiliation verification for organizations across sectors.
The company's technology meets the highest federal standards and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me is the only provider with video chat and in-person verification, increasing access and equity. The team is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
Our Mission is to make the world a more trusted place by delivering the highest level of security with the least amount of friction at the lowest possible cost.
Gallery
ID.me Offices
Remote Workspace
Employees work remotely.
