Underwriting Associate (Middle Markets P&C ) at CNA (Minneapolis, MN)

| Minneapolis–Saint Paul, MN | Hybrid
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CNA's Commercial Middle Markets team provides standard lines commercial property and casualty insurance products such as General Liability, Property, Inland Marine, Commercial Auto, Workers' Compensation, and Umbrella to businesses of all sizes. Our Middle Markets team underwrites a diverse mix of business and industry classes including Manufacturing, Professional Services, Construction, Financial Institutions, Healthcare, Real-estate, Distributors, Technology, Wholesale, and Retail. Typical account sizes start at $50,000 and up in premium on a multi-line basis.
Job Summary
Under broad supervision responsible for underwriting risk for the underwriting lifecycle from submission through policy issuance for both renewal and new business within limited authority for the Middle Market Technology book. Partnering with Underwriters on all aspects of the Underwriting function including: providing the necessary information to allow for UW to make prudent underwriting decisions.
Performs a combination of duties in accordance with departmental guidelines:
1. Performs underwriting analysis and documentation to determine acceptability of risk in accordance with company guidelines and standards for renewal and new business within assigned Letter of Underwriting Authority.
2. Handles endorsement requests within delegated authority. Refers endorsements outside of authority to underwriter with recommended action. Independently engages agency to clarify intent of endorsement or seek missing information.
3. Handles assigned renewal book within assigned authority and demonstrates the ability to triage renewal applications/specs and formulate next steps for the underwriter with outlined changes or points of attention for accounts outside authority.
4. Works as a liaison within the branch or across CNA to resolve issues (billing and collections risk control underwriting guidance from cabinet members line of business underwriting services subject matter experts)
5. Documents assigned files ensuring completeness compliance and quality (correspondence proposals endorsements cancellations etc.).
6. Executes on advanced pricing strategy (i.e. business unit pricing tools) on behalf of the Underwriter in compliance with regulatory and CNA specific underwriting strategies and demonstrates ability to document pricing rationale
7. Completes quote proposals and negotiates with external partners within assigned authority.
8. Leveraged as the first-line point of contact to the producers/customers on account related matters while proactively identifying opportunities for up sell or account rounding.
9. Assist in marketing products and services through external partners and makes field visits.
10. Expert on systems and workflows. Serves as a resource to others (train problem solver coach ) and conduit for feedback to internal underwriting partners.
11. Keeps current on line of business strategy state/territory issues regulations and trends.
May perform additional duties as assigned.
Reporting Relationship
Supervisor or Manager
Skills Knowledge & Abilities
1. Knowledge of Property and Casualty underwriting including insurance products policy processing procedures and documentation.
2. Strong time management and analytical skills
3. Strong interpersonal and communications skills. Ability to effectively interact with all levels of CNA's internal and external business partners.
4. Demonstrated ability to work independently on multiple tasks.
5. Strong capability to advise and coach others.
6. Demonstrated customer service experience and the ability to interact with a wide-variety of people on a daily basis in person via telephone and email.
7. Strong knowledge of Microsoft Office Suite as well as other business-related software.
Education & Experience
1. Bachelor's degree or equivalent experience.
2. Typically a minimum of three years of related work experience.
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An Insider's view of CNA

How would you describe the company’s work-life balance?

Work-life balance has always been a priority for me. It always will be. CNA’s hybrid working model allows me to not only maximize collaboration with my peers but also take advantage of increased flexibility by combining remote and in-office work. I’m empowered to take control of my schedule based on what works best for me and my team.

Alison Massey

Agile Scrum Master Consultant

How do you collaborate with other teams in the company?

On the Security Advisory team, collaboration is key to what we do. We sit at a unique intersection of security goals and business objectives. By working across nearly every IT team at CNA, we balance the need for maintaining secure initiatives and keeping projects on track. It’s our job to find the best, secure path to ‘Yes’ for business requests.

Zach Jones

Director, Security Advisory

How has your career grown since starting at the company?

I joined CNA as a contractor and became a full-time employee after an eight-year contractor journey. I’m passionate about solving technical challenges and CNA allows me to foster that passion. Every day, I learn about emerging technologies. I’m empowered to develop, grow, and create a career that works for me and my lifestyle.

SenthilKumar Asokan

Applications Engineer Senior Specialist

How do your team's ideas influence the company's direction?

Enterprise Architecture creates foundations for IT expectations across CNA. I’m on a team that builds reusable IT assets, communicates best practices, and decides standards for tooling, and more. I influence CNA outside of my role, too, specifically through CNA’s Employee Resource Groups. I’m empowered to influence both IT and our culture of inclusion.

Lisa Smith

Architecture Senior Specialist

What does career growth look like on your team?

Career growth can take on many different forms at CNA, and that’s because there are always opportunities to acquire transferrable skills. On my team specifically, we’re encouraged to identify and work toward development opportunities that matter to us. We’re empowered to make a difference while advancing our careers.

Josie Lee

Director, HR Business Partner

What are CNA Perks + Benefits

CNA Benefits Overview

One of the many advantages of working at CNA is the benefits program we offer you and your eligible dependents,
beginning on the first day of your employment. The program features a variety of plans that provide health care
benefits, well-being, disability and survivor protection, and 401(k) savings, among others. Below are highlights
of the offerings.

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Commuter Benefits
Some Meals Provided
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Online course subscriptions available
Paid industry certifications

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