Territory Sales Specialist-Midwest

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About BentoBox & Our Mission 

The BentoBox Marketing and Commerce Platform delivers a seamless guest experience dedicated to accelerating growth and helping restaurants thrive. BentoBox empowers modern restaurants to build their online presence, diversify revenue, engage with diners, and increase operational efficiency. To do so, the platform includes products such as websites, ordering (online ordering, pre-order & catering, gift cards, merchandise, tickets), events management, and marketing tools. 


Over 8,000 restaurant concepts worldwide rely on BentoBox as their digital front door. BentoBox is trusted and loved by hospitality groups such as José Andrés’s ThinkFoodGroup and Danny Meyer’s Union Square Hospitality Group and independent restaurants including Emmy Squared, Suerte, and The Meatball Shop. In November 2021, Fiserv, a leading global provider of payments and financial services technology that enables 200,000 restaurants to deliver differentiating experiences, acquired BentoBox. The acquisition will allow BentoBox to support more restaurants than ever before.



In this role, you’ll join an energetic team of curious and goal-oriented individuals who are empowering the world’s restaurants to succeed in their mission of hospitality. You should be the type of person who’s motivated by making a positive impact on a company’s culture while helping your customers thrive and prosper. If you're enthusiastic about sales and you like to win, we want to hear from you! 

What You’ll Do

  • Participate in a thorough (and fun!) training program to develop and enhance selling skills, learn the BentoBox sales process, and develop expertise in restaurant tech to best serve your customers
  • Generate a pipeline of leads and contact decision-makers in accordance with a monthly quota
  • Develop and manage partnerships within assigned territories to identify and sign up new businesses on BentoBox
  • Communicate the benefits of BentoBox to prospective customers via phone, email, and a combination of web and in-person demos
  • Maintain consistent follow up with leads
  • Maintain accurate and timely records of activity through Salesforce
  • Develop expertise in the restaurant industry and its relationship to technology and digital marketing
  • Uphold BentoBox’s core mission, vision, and values

What You’ve Got

    • Experience. You have a minimum 2-3 years of successful sales experience; restaurant tech sales preferred.
    • Versatility. You have the ability to balance a high volume of prospecting and full cycle selling.
    • Ability to sell the full suite of BentoBox products and services
    • Competitiveness. You’re hungry for knowledge and always striving to improve. You set high personal standards and are motivated by excellence (and money!)
    • Confidence. You trust your judgement, assert your opinion (without a big ego), and ask for support when it will help you achieve your goals.
    • Fearlessness. You relentlessly pursue success, you’re resilient and tenacious, and you don’t sweat the small stuff.
    • Organizational Skills. You use technology for time management, you’re disciplined, and you’re realistic with the goals you set for yourself.
    • Astuteness. You’re sharp, you’re clever, you pick things up quickly, and you use these attributes to be a creative problem-solver.
    • Optimism. You view every setback as an opportunity. Your positive attitude helps you win. People want to be around you because you do things with a smile.
    • Perseverance. You take initiative, assume ownership, exhibit independence, and get work done!
    • Charisma. You’re personable and you make a lasting first impression. You can adapt to many communication styles and can build a relationship with anyone. 
  • Proactive. You take ownership of your own success, and are constantly requesting feedback and thinking about ways to improve

Perks of Joining Us:

We’re building a hybrid workforce, all or most of our roles can be worked remotely, regardless of location, unless specified. 

  • Competitive salary
  • Comprehensive benefit plans to suit your unique needs 
  • 401(k) and Employee Stock Purchase Plans
  • Generous time off programs including paid parental leave
  • Holistic wellness program
  • Employee resource groups
  • Professional development, growth and support
  • Opportunity to work with a passionate team making a positive impact on the hospitality community

Important Information on BentoBox’s COVID-19 Vaccination Policy

In order to protect our community, BentoBox requires all newly hired employees in the United States to be fully vaccinated before their start date. Proof of vaccination will be a condition to hiring. BentoBox complies with all applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs.

BentoBox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
Providence, RI
Provo, UT
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • PostgreSQLDatabases

An Insider's view of BentoBox

How would you describe the company’s work-life balance?

BentoBox has been my family for the last few years. I've been able to grow professionally as well as personally with my time at BentoBox -- forever grateful for that perfect work-life balance.

Betsy

Director, Product Management

What's the biggest problem your team is solving?

We're literally helping restaurants, bars, cafés, coffee shops, restaurant groups, catering companies, food trucks, lobster shacks and fast casual spots all succeed in their mission of hospitality. That, and helping them drive revenue to help their bottom line.

Pat

People Partner, GTM

What makes someone successful on your team?

The past four (going on five!) years at BentoBox have shown me what it means to be part of a team that rallies around each other, unified to achieve a collective goal. One team, one dream – getting closer and closer to a full reality with each passing day – to be the technology that elevates every interaction between restaurants and their guests.

Melissa

Senior Manager, Onboarding

What is your vision for the company?

Our vision is to be the technology that elevates every interaction between the restaurant and its guests.

Krystle

CEO

How has your career grown since starting at the company?

I've always been passionate about food and restaurants, and after going to culinary school and working back of the house, I wanted to find a different path within the industry. Joining BentoBox allowed me to learn from some incredibly talented colleagues and mentors to grow my career, supporting hospitality in a new way

Chelsea

Director, Restaurant CS Operations

What are BentoBox Perks + Benefits

BentoBox Benefits Overview

We take a hospitality-first approach to everything we do at BentoBox. For us, that means empowering our employees with the tools they need to take care of their physical, mental and financial wellbeing and of course, take plenty of time off to rest and recharge. We are constantly reevaluating our benefits offerings to ensure we are meeting our employees where they are and enabling them to enjoy their life (and time at BentoBox) to the fullest.

Culture
Volunteer in local community
We love to support of local community through volunteer opportunities - most recently, we volunteered with Soups Up! A non-profit in New York dedicated to addressing food insecurity.
Partners with nonprofits
BentoBox has partnered with nonprofits such as the Food Education Fund, Queer Food Foundation, The Okra Project, and No Kid Hungry.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Employee awards
Remote work program
Certain roles can be performed as Work From Road roles or remote on a case-by-case basis.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
We have 9 extremely active employee resource groups including the LGBTQ Leadership Council, Black Associate Council, Women's Impact Network, Disability Council and more!
Hiring practices that promote diversity
BentoBox is committed to fostering, cultivating and preserving a culture of diversity, equity, and inclusion.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Employees have access to an FSA through BenefitsWallet. Participating in an FSA allows you to pay for certain out-of-pocket expenses with pre-tax dollars.
Disability insurance
Our short-term disability benefit is company sponsored and covers 100% of an employee's annual salary for up to 8 weeks. We also offer basic and buy-up long-term disability plans.
Dental insurance
Vision insurance
Health insurance
Life insurance
All full-time employees are eligible for company-sponsored basic life and basic AD&D insurance with the option to purchase additional coverage.
Pet insurance
Enroll in pet insurance at a discounted rate!
Wellness programs
Team workouts
Mental health benefits
Our Employee Assistance Program gives all associates (or their household members) 5 free counseling sessions, as well as full access to a large library of wellness materials and 24/7 support line.
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Some employees are eligible for equity (role dependant) but all employees are eligible to take part in our Employee Stock Purchase Program.
Employee stock purchase plan
Performance bonus
Some roles are eligible for an annual performance bonus - we are actively working to align our compensation strategy with the industry standard.
Charitable contribution matching
Up to $500 annually!
Child Care & Parental Leave Benefits
Generous parental leave
We offer all new parents up to 12 weeks of fully paid parental leave, as well as returnity support and flexible accommodations.
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
We host regular happy hours and events -- both virtual and in-person!
Onsite office parking
Many locations offer onsite parking!
Mother's room
Professional Development Benefits
Job training & conferences
Tuition reimbursement
$5,250 is available for undergrad, and $10,000 is available for graduate-level programs. In addition, we offer a professional development stipend for certifications, books, online courses, etc.
Lunch and learns
Most recently, we hosted "Back to School Month" where our employees learned Financial Terminology 101, Project Management 101, and Basics of Web Design. We believe in creating lifelong learners!
Promote from within
Mentorship program
Continuing education stipend
BentoBox offers a yearly professional development stipend to help employees with their professional growth.
Online course subscriptions available
Customized development tracks
Personal development training
Virtual coaching services

Additional Perks + Benefits

One perk that is unique to BentoBox? Employees can expense their tip at ANY BentoBox restaurant, and with 8000 customers and counting, that's a lot of dough.

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