Technical Consulting Pre-sales Engineer - IMImobile at Cisco (Atlanta, GA)

| Atlanta, GA
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Who we are
The technical consulting engineer is a member of the technical implementation team and reports to the Manager of Technical Implementation. The Technical Consulting Engineer will be responsible for completing tasks associated with the technical delivery of solutions focused around IMI products, technologies, and solution sets per the Client Solution Document (CSD).
Who you are
This position also requires a detail-oriented candidate who enjoys being part of a team that delivers innovative mobile solutions to the biggest companies in the world. Finally, this position is perfect for a technologist who enjoys continuously learning about new technologies and products - in an exciting, hard-working environment!
What would you do
  • You will maintain expertise in all IMI Products as well as legacy SMS / RCS platforms.
  • You deliver solutions using the IMI products and platform, augmenting as necessary with custom scripting, auxiliary tools, etc.
  • You build/incorporate integrations with REST and/or SOAP based web services.
  • You recommend and implement process improvements to ensure solution scalability and reliability.
  • You document work by writing documentation, flowcharts, diagrams, code comments, etc.
  • You collaborate with peers to identify, apply and champion best practices on the implementation of IMI Products.
  • You participate in Project Kickoff, and ongoing Project meetings with client(s).
  • You work closely with the client and internal partners, keeping them continuously apprised of ongoing implementation status and identifies potential risks.
  • You research and identify solutions to complement our product set; new products, services, packaging of multiple products to differentiate in market offerings etc.
  • You support RFP/RFI process for prospects and clients.
  • You have the ability to successfully conduct multiple projects concurrently.
  • You have experience assisting in developing and implementation of deployment plan.
  • You analyze and tacklee deployment issues in a timely manner.
  • You assist with in-life support of solutions as necessary.
Minimum Qualifications
  • Minimum 5 years of software development or systems integration experience preferably supporting Fortune 500 clients.
  • Comfortable with shell scripting or javascript.
  • Bachelor's degree (B.S.) in Computer Science, related or equivalent field, or an equivalent combination of education and experience.
  • Process-oriented individual with an understanding of best practices including ITIL and design patterns.
  • Excellent written and verbal communication skills.
  • Extremely meticulous.
  • Motivated, goal-oriented, and persistent with proven track record setting client expectations.
  • High level of initiative and works well in a team environment.
  • Solid organizational, problem-solving, and analytical skills.
  • Proven ability to write clear technical documentation and comfortable with documentation and collaboration tools, Confluence, etc.
  • Experience with productivity tools such as Postman, Jira, Confluence, etc.
  • Handles stressful situations and deadline pressures professionally.
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with passion.
  • Autonomous, plans, and carries out responsibilities with minimal direction.

We Are Cisco
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here's how we do it.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we're "old" (30 years strong!) and only about hardware, but we're also a software company. And a security company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can't put us in a box!
But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.
So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool.
Cisco Covid-19 Vaccination Policy
The health and safety of Cisco's employees, customers, and partners is a top priority. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic. Therefore, Cisco requires all new hires to be fully vaccinated against COVID-19 in the U.S., unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required. The company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law. Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region.
More Information on Cisco
Cisco operates in the Cloud industry. The company is located in San Jose, CA, Irvine, CA, San Antonio, TX, Richardson, TX, Overland Park, KS, Bloomington, MN, Chicago, IL, Chicago, IL, Franklin, TN, St. Petersburg, FL, Charlotte, NC, Derndon, VA, Morrisville, NC, Morrisville, NC, Pittsburgh, PA and Boxborough, MA. Cisco was founded in 1984. It has 77500 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 113 open jobs at Cisco, click here.
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