Strategic Account Manager
Overview
We're not just looking to fill open positions - we're looking for people who want to embark on a career journey where you feel like you belong, you are satisfied at work, and you are using your skills to create a positive impact. Our Strategic Account Manager program is a short-term (3-6 month) development program that prepares participants for an Account Manager assignment upon completion of training. Candidates will rotate through key positions and projects during the 3-6 months. Participants will travel frequently throughout this program to develop strong personal networks of business professionals within GM Financial and the automotive industry. Long term career mobility is a requirement for Account Managers with GM Financial.
If you consider yourself a self motivated, solutions-driven, a strong communicator with a heart and mind for service; apply to be a part of the GM Financial Team.
What You'll Be Doing:
- Equip our dealers with the ability to sell more new GM units and used vehicles
- Manage and market assigned dealer relationships to achieve all quality, pricing, and volume objectives
- Support and market all GM Financial products
- Maintain effective communication with dealers and appropriate internal partners
What We Offer:
- Competitive Salary and bonus incentives
- Excellent Health, Vision and Dental Benefits
- Company Match for 401K
- Generous Paid Time Off (personal, vacation, sick, paid holidays)
What You Bring to the Table:
- Ability to relocate anywhere in the United States after first 6 months of employment (relocation assistance provided by GM Financial) - Location is based on company needs not personal preference
- Ability to travel between GM dealerships 80-85% of the time and be home based (after assigned to your Account Manager role)
- Deliver training and presentations to dealerships as needed
- This position requires the ability to legally operate a motor vehicle on a regular basis
Responsibilities
JOB DUTIES
- Demonstrate the value proposition of GM Financial to assist the dealer to sell more new GM units and used vehicles
- Effectively manage and market assigned dealer relationships to achieve all quality, pricing, and volume objectives
- Support and market all GM Financial products
- Maintain effective communication with dealers and appropriate internal partners
- Develop business plans to align with corporate goals
- Achieve key field performance criteria
- Act as a liaison between the dealer and the Credit Center, Funding, and other functional areas to resolve any issues by partnering with subject matter experts and management
- Analyze dealer-specific data using reporting tools and take appropriate action
- Identify and resolve dealer issues presenting excessive risk to GM Financial, ie, portfolio issues, fraud, buy-back, dealer agreement violations, dealer personnel, etc
- Responsible for collection of monies owed to GM Financial
- Perform other duties as assigned
- Conform with all company policies and procedures
- Promote a culture of teamwork, excellence, and integrity
Qualifications
Knowledge
- Knowledge of dealership operations and indirect auto finance industry preferred
- Working knowledge of Salesforce.com preferred
Skills
- Strong interpersonal and people skills
- Must possess the ability to make consistent quality decisions
- Ability to meet with senior level managers
- Must be self-motivated and able to work independently
- Able to meet deadlines and establish objectives
- Excellent communication skills including verbal, written and presentation
- Must be proficient in computer software such as Excel, Word and PowerPoint
Education
- Bachelor's Degree or extensive relevant experience preferred
Experience
- 1-2 years of successful sales experience preferred
- 1-2 years of prior credit underwriting experience preferred
Working Conditions
- This role is a field-based position that will require you to relocate to an assigned territory within the contiguous United States based on business needs
- This role will be based in our Fort Worth, Texas office during the Strategic Account Manager Program period of up to 6 months and will require extensive travel including overnight stays
- This role will require overnight travel upon final relocation to an assigned territory
- Responding to dealer communications outside of normal business hours
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