Spectrum
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Strategic Account Manager, Healthcare, Spectrum Enterprise

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At a glance:

  • Are you a motivated client-focused sales expert familiar with the needs of healthcare organizations?
  • Can you commit to a consultative sales position growing existing accounts by guiding them through fiber-based networking and managed services?
  • Are you ready to take your sales skills to the next level with sales training that was awarded a Brandon Hall Group gold medal?


Our company:
At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.
Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America's largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise's industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at enterprise.spectrum.com.
Highlights:
As a Strategic Accounts Manager, you accelerate growth by highlighting Spectrum Enterprise business solutions that simplify technology and communication needs for healthcare organizations. Through your expertise and understanding of the client's needs, you outline uniquely beneficial combinations of our voice, data and video solutions that deliver on short-term goals while creating demand for the future. You have a passion for proactively engaging with existing accounts to preemptively analyze and simplify their ever-changing technology needs. You are enthusiastic about our product suite and inspiring clients to share in your enthusiasm. You have developed a keen ability for identifying roadblocks and overcoming obstacles to increase business and enhance the client experience. You flourish in an office environment and excel with traveling to manage accounts within a specified footprint. You report directly to the Manager of Sales Vertical Accounts for goals, guidance and assistance.
Position benefits:

  • Competitive salary with an uncapped sales commission.
  • Twelve-week paid training that was awarded the Brandon Hall Group 2022 gold medal in Best Advance in Sales Enablement and Performance Tools.
  • Health, vision and dental insurance.
  • 100% company match 401(k) up to 6%.
  • Company funded retirement accumulation plan for an additional 3%.
  • Education assistance.
  • Pretax childcare spending account.
  • Paid holidays, vacation days, personal days and sick days.
  • Employee discount on Spectrum services where available.


What you will do:

  • Be an impactful member of the sales team through the achievement of monthly sales and revenue goals.
  • Serve as an advocate and grow key relationships within named accounts and develop tailored product solutions for their complex business needs.
  • Entice clients by creating and presenting product proposals and benefits that align with their needs.
  • Drive the sales process by identifying target healthcare contacts for product portfolios and facilitating face-to-face meetings.
  • Maintain an accurate client database to report on sales activities.
  • Ensure successful client implementations by establishing data control procedures and working with regulatory agencies.
  • Maintain quality service and encourage long-term retention through coordinated efforts with the Account Executives, Sales Engineering and Marketing teams.
  • Expedite the sales process by assisting with fund acquisitions.
  • Develop key sales skills and techniques by participating in training sessions.


Required keys for success:

  • Three or more years of experience in pharmaceutical, surgical, hospital or healthcare sales.
  • Five or more years of strategic business-to-business (B2B) sales experience or account management with a proven record meeting $3,000 monthly goals.
  • Expert of Health Insurance Portability and Accountability Act (HIPAA) and compliance regulations.
  • Strong network building with the ability to identify and cultivate market opportunities in assigned accounts.
  • Deadline-driven with the ability to multi-task and manage change within a team environment.
  • Familiar with Salesforce, ICOMS, CSG or other billing systems.
  • Valid driver's license, a safe driving record and availability to travel.
  • Quick learner with the ability to apply concepts and knowledge in the field.
  • Effective written and spoken English communication skills with all levels of an organization.


How you will stand out from the crowd:

  • Five or more years of experience selling data, voice, cloud and video solutions.
  • Proficient in Microsoft Word, Excel, PowerPoint, Outlook and Visio.
  • Experience in another sales channel or in tele-sales on embedded accounts.
  • Positive attitude and confident when presenting technical information to high-level clients.
  • Coachable with a proven ability to work independently.
  • Familiar with Spectrum Enterprise product suite and culture.
  • Solid analytical and interpersonal skills.


Your education:

  • High school diploma or equivalent (required).
  • Bachelor's degree in a business-related field (preferred).

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What are Spectrum Perks + Benefits

Spectrum Benefits Overview

At Spectrum, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive compensation and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

• Paid, on-the-job training and significant opportunities for advancement
• Earn an associate degree, bachelor’s degree or professional certificate tuition-free through our partnership with Guild
• High quality and affordable health care coverage for all employees and their family members
• Spectrum has absorbed the full cost increase for medical, dental and vision for the last 10 years, keeping employee costs flat
• Paid time off including vacation, sick time, personal days and holidays
• 401(k) with 100% match up to 6% of pay plus an additional 3% company contribution to a Retirement Accumulation Plan
• Free and discounted Spectrum services and deep discounts on Spectrum MobileTM regardless of where you live

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Employee resource groups
Employee-led culture committees
In-person all-hands meetings
In-person revenue kickoff
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
With our business resource groups, we welcome you to be part of a strong community that gives you opportunities to network, develop and grow your career.
Hiring practices that promote diversity
We aim to foster an inclusive culture and workplace where every person feels empowered. No matter your background, identity or beliefs, we welcome you to explore a career with us.
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave
Childcare benefits
Spectrum offers discounts at specified per location daycares.
Generous parental leave
Family medical leave
Adoption Assistance
Vacation + Time Off
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Onsite office parking
Spectrum employees have plenty of on-site parking options including lots and a garage.
Recreational clubs
Relocation assistance
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
We believe mentoring plays a vital role in career growth. We're proud of our mentorship program here at Spectrum.
Continuing education stipend
Online course subscriptions available
Personal development training

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