Arrive is looking for a Strategic Account Director to help nurture and optimize our growing list of partners such as Amazon, OEM automakers, fleet companies, and similar entities. With this opportunity you'll take on a portfolio of existing partners; maximizing the relationships through both tactical and strategic efforts to enable new use cases with our parking partners. Sound like you? Read on…

Responsibilities

• Support partners for their parking inventory need nationwide 
• Work with internal business development team to qualify and standardize partner requirements
• Build and maintain strong, long lasting internal partner relationships with market development field staff to qualify and execute partner requirements
• Standardize new inventory use cases and patterns including pricing, inventory, ingress/egress and value-added services
• Develop business dashboards to qualify partner requirements for non-standard pricing, inventory, ingress/egress and value-added services against Arrive’s parking database
• Develop marketing and sales materials for market development field staff to present partner requirements to parking operators and landlords. Develop dashboards for communicating progress with internal and external stakeholders
• Lead monthly account reviews with internal stakeholders
• Partner with sales and business development on identifying and building opportunities with partners

What you'll do

• Serve as primary point of contact between market development and business development to qualify parking, EV, mobility and storage needs for partners
• Build and maintain strong, long-lasting partner relationships. Develop trusted advisor relationships with partner stakeholders and executive sponsors
• Develop data tools to visualize and focus partner needs into executable field plans for market development
• Develop marketing and sales materials to support market development communication to parking partners and landlords
• Project manage partner plans and timelines with internal and external stakeholders
• Help forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)

What you bring to the table

• Bachelor’s degree. Business or marketing majors are a plus
• 3-5 years of relevant experience in account management of B2B clients 
• Exceptional interpersonal skills and customer service orientation with a proven ability to build trusted, long-term relationships as a subject matter expert to partners’ sales, product, and engineering teams
• Strong analytical skills. You have the ability to identify business questions, know what data is necessary to answer those questions, and can develop recommendations/guidance to partners based on that data. 
• Proven project management expertise and the ability to manage multiple deliverables at various stages across functions in an effective and efficient manner.
• Must possess an entrepreneurial spirit, be self-motivated, and have a record of exceeding goals and objectives
• Ability to work under pressure in high visibility, fast-paced, and dynamic environments
• Superior problem-solving skills and an inherent “will-to-win”
• Passion for using data to find hidden opportunities
• Proficient with Microsoft Office, Google Docs and Customer Relationship Management tools