Sr. Salesforce Administrator at Egnyte

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The Salesforce Administrator will lead the ongoing development of our Salesforce.com deployment. The successful candidate will have a record of success in improving processes and adoption using the Force.com platform. The administrator will work closely with functional leaders, organizational units, and subject matter experts to identify develop and deploy new business processes as well as enhance core program business processes. The Salesforce Administrator will be responsible for executing on the day-to-day configuration, support, maintenance and improvement of our CRM platform.

The Salesforce Administrator will also manage and implement workflows, provide ongoing coaching and support to users (maintaining roles, permissions, securities, etc.), implement customizations/configurations to page layouts, records, and objects, maintain the integrity of all data, and troubleshoot as necessary. The incumbent will also handle release management and continuously educate users on changes and tips to increase usability.

What You'll Do

  • Serve as a system administrator for the Salesforce.com environment with ~400 users
  • Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks
  • Complete regular internal system audits and prepare for upgrades
  • Coordinate the evaluation, scope and completion of new development requests.
  • Work with other members of the Salesforce Platform team to establish suitable processes to support administrative, development, and change management activities
  • Assist in training of new users, and grow the Salesforce.com skill set across the organization
  • Effectively act as the liaison between our users, vendors and the application development teams
  • Work independently to maintain subject matter expertise with each new Salesforce.com release
  • Engages with system users and business analysts to identify system enhancements and/or new applications to meet business needs.
  • Actively contributes to the development of solutions and ideas that add value.
  • Develops elegant and simple solutions.
  • Proactively performs extensive system testing to ensure that the systems work efficiently and are developed following the applicable development methodology.
  • Creates Unit tests to ensure accuracy. Tracks record of identifying largest risk areas and driving resolution of these issues.
  • Leads the design, development and implementation of complex systems.
  • Effectively and actively plays the role of technical advisor for projects, providing advice on tools, process and design to others.
  • Ensures project goals make sense and overall development objectives are being met.
  • Serves as a contact person in support of more serious production problems/issues.
  • Designs and develops high quality, scalable and efficient solutions and products on schedule

What You'll Need

  • Minimum five years of experience as a Salesforce.com administrator
  • Familiarity with SQL to be able to support integrations and Data Engineering & Analytics
  • Experience with Marketo preferred, including sync with Salesforce issues and integration maintenance
  • Excellent project management skills and a positive attitude
  • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
  • Creative and analytical mindset with strong problem-solving skills
  • Demonstrated ability to communicate effectively at all levels of the organization
  • Proven ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
  • Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems and processes
  • Sales Cloud, Service Cloud and Developer certifications preferred
  • Proven ability to design and implement new processes and facilitate user adoption.
  • Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
  • Documented history of successfully driving projects to completion
  • Demonstrated ability to understand and articulate complex requirements

Our Benefits

  • Competitive salaries & Stock Options
  • Comprehensive benefits for you and your family (low premiums and deductibles!)
  • Medical, Dental, Vision, Life, Disability, Employee Assistance Program, FSA, HAS, and Commuter/Parking benefits
  • Fully paid premiums for life insurance (up to 2x your salary) / AD&D and the option to enroll in Voluntary Life Insurance
  • Pet Plan-- Enroll in discounted Pet Insurance & Perkspot – Discount program available for entertainment, services, shopping & travel
  • Global Travel – Medical benefits to cover any employees traveling out of the United States on a work-related trip
  • Flexible hours and responsible time off
  • Emotion & Physical Wellness – Free access to emotional and physical wellness apps including Spring Health, Headspace, Aaptiv, Ginger, and Physera
  • Gym, cell phone, and commute reimbursement
  • Healthy lunches, breakfast, and bottomless snacks and beverages
  • 401(k) Retirement Plan (Traditional and Roth)
  • Board Games --you name it, we got it! Take a break and get to know other Egnyters!
  • SoFi online financial services: Pay off debt sooner, invest in your future, or refinance your mortgage – all in one app
  • FREE Egnyte lifetime membership

Equal Opportunity Employment

Egnyte is an equal opportunity employer and values diversity at our company. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • Objective cLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • CocoaPodsLibraries
    • CarthageLibraries
    • FastlaneLibraries
    • KeychainAccessLibraries
    • CryptoSwiftLibraries
    • SDWebImageLibraries
    • StarscreamLibraries
    • zeromqLibraries
    • cachetoolsLibraries
    • CherryPyLibraries
    • CheetahLibraries
    • websocket-clientLibraries
    • azmqLibraries
    • boostLibraries
    • bzip2Libraries
    • chakracoreLibraries
    • chakracorecppbridgeLibraries
    • cpprestsdkLibraries
    • gslLibraries
    • liblzmaLibraries
    • libzipLibraries
    • jsoncppLibraries
    • microsoft.windows.shellLibraries
    • nlohmann-jsonLibraries
    • opensslLibraries
    • optional-liteLibraries
    • treeLibraries
    • verinfoLibraries
    • websocketcppLibraries
    • winsparkleLibraries
    • wpf toolkitLibraries
    • wtlLibraries
    • zlibLibraries
    • libcurlLibraries
    • keyringLibraries
    • pycurlLibraries
    • psutilLibraries
    • sixLibraries
    • python-jsonrpcLibraries
    • pysqliteLibraries
    • pyzmqLibraries
    • py2appLibraries
    • modulegraphLibraries
    • macholibLibraries
    • altgraphLibraries
    • xattrLibraries
    • pyobjcLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • FlaskFrameworks
    • FlexFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • TorchFrameworks
    • macOS FUSEFrameworks
    • CBFSFrameworks
    • CocoaLumberjackFrameworks
    • SparkleFrameworks
    • OCMockitoFrameworks
    • OCHamcrestFrameworks
    • json.netFrameworks
    • XCGLoggerFrameworks
    • nlogFrameworks
    • py2exeFrameworks
    • pywin32Frameworks
    • FastlaneFrameworks
    • CocoaPodsFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • MemcachedDatabases
    • MySQLDatabases
    • Neo4jDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SQLiteDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • BigQueryAnalytics
    • Fivetran
Analytics
    • TableauAnalytics
    • DataStudio
Analytics
    • Pendo
Analytics
    • DataFlowAnalytics
    • GrafanaAnalytics
    • KibanaAnalytics
    • Big TableAnalytics
    • 6senseAnalytics
    • VWOAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • PhotoshopDesign
    • FigmaDesign
    • InDesignDesign
    • After EffectsDesign
    • PowerPointDesign
    • Google WorkspaceDesign
    • WebflowDesign
    • Premiere ProDesign
    • Adobe Creative Suite (Cloud)Design
    • XMindDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • SmartsheetManagement
    • TrelloManagement
    • AirtableManagement
    • ProductboardManagement
    • ZendeskManagement
    • DrupalCMS
    • WordpressCMS
    • SalesforceCRM
    • TotangoCRM
    • MailChimpEmail
    • SendGridEmail
    • OutreachEmail
    • MarketoEmail
    • MarketoLead Gen
    • G2 CrowdLead Gen
    • Zoom InfoLead Gen
    • AdRollLead Gen
    • DriftLead Gen
    • SurveyMonkeyLead Gen

An Insider's view of Egnyte

What projects are you most excited about?

I am excited to work closely with our secure and governance team to support prospects through their evaluation of Egnyte. I am looking forward to conducting data governance assessments to create a plan and action items to successfully manage data risks.

Court

McCombs

What makes someone successful on your team?

I believe it’s having the ability to take responsibility for your own work, executing on key projects that are meaningful to me and customers, and especially the freedom in picking my own tasks and defining my responsibilities to make the overall team successful. I have a lot of variety in the kind of tasks I’m doing and it keeps me motivated.

Łukasz

Rek

How do your team's ideas influence the company's direction?

It is exciting to see our team's ideas turn into initiatives that build on our customer foundation including product videos that we post on social media, customer events, and training. Our team is often the first to hear from customers what is working well and where the gaps are. Every team member is encouraged to bring their ideas forward.

Julie Giannini

Chief Customer Officer

How do you empower your team to be more creative?

It starts with a good hire. I feel like everyone I work with comes in with an open mind and are ready to cooperate to build something worthwhile. I get the most excited when something I create inspires my colleagues into seeing the potential of making something new and different.

Christina Dao

Senior Graphic Designer

What are Egnyte Perks + Benefits

Egnyte Benefits Overview

Egnyte offers our employees a comprehensive benefits package. Egnyters can expect to receive the following below up joining the team:

● Competitive Salaries

● Stock Options

● Comprehensive benefits for you and your family (low premiums and deductibles!)

● Flexible hours and responsible time off

● Gym, cell phone, and commute reimbursement

● Healthy lunches, breakfast, and bottomless snacks and beverages

● 401(k) Retirement Plan (Traditional and Roth)

● Employee Assistance Program

● Perks including discounted pet insurance, theme park tickets, travel, and more!

● Board games – you name it, we got it. Take a break and get to know other Egnyters!

● SoFi, an American online personal finance company that provides student loan refinancing, personal loans, and investing

● FREE Egnyte lifetime membership

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Highly diverse management team
Egnyte Inc.'s management team is as diverse as our staff, and our VP of Human Resources & Talent is focused on continuous improvement of our DEI initiatives.
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Egnyte employees can contribute up to $1,200 annually to their FSA with a corporate match.
Disability Insurance
Short Term disability insurance covers 60% of weekly salary up to $2,500 per week. Long Term disability insurance covers 66.67% of monthly salary up to $11,000 per month.
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Egnyte Inc. hosts company outings Semi-annually along with additional team-building outings.
Game Room
Stocked Kitchen
Some Meals Provided
We provide Egnyte employees with two free breakfasts and lunches per week.
Happy Hours
Happy hours are hosted Once per month along with other events coordinate at the team's discretion.
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning

Additional Perks + Benefits

It's more than free bagels on Friday!

Sure, we have ping-pong and bagels and catered lunches, but we also have passion, drive, and dedication. From engineering to sales to marketing to human resources and everyone in between, we are all driving towards making content management more secure and more efficient. Want to change the world and have some fun while doing it?

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