Definitive Healthcare
We transform data, analytics and expertise into healthcare commercial intelligence to help businesses grow.
Hybrid

Sr. Business Analyst

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Definitive Healthcare is a global healthcare technology company that provides leading intelligence on the healthcare provider market.

We are on an incredibly exciting trajectory and have more than doubled in size in the past 2 years, with over 650 employees. We have been consistently honored by multiple surveys as a Best Place to Work in the Boston area. Our motivated and high-energy workforce is collaborative, kind, and engaged, which has led to exceptional retention rates.

Monocl recently joined the Definitive Healthcare enterprise as well in 2020. It empowers life science professionals with the complete global expert solution designed to drive impactful outreach and strategic engagement

This is your chance to be a part of a journey where you can develop a product that will truly affect and transform the life science industry.

Our expansion has created the need for an additional Sr. Business Analyst to join our Sales Enablement & Operations Team. If you would like to work with a product that is in high demand, and evolving rapidly, keep reading! 

Your challenge:  

The Sr. Business Analyst is a key member of the Sales Enablement & Operations team. You'll work with various stakeholders at different levels of the organization to assess business needs, gather requirements, and help understand and improve work processes. This individual will interact across all functions within the go-to-market organization and will be chartered to provide analysis and insight on the status of current business, important trends, and the future direction of the go-to-market business. The ideal candidate will have strong business acumen, natural curiosity, and an analytical mind. This is a hands-on role that will focus primarily on the key performance indicators (KPI’s) that drive our business. Additional responsibilities will include supporting a wide variety of strategic initiatives and ongoing projects. 

Here are the things you will tackle: 

  • Build models to analyze sales, pipeline & forecast trends, productivity, and performance. 
  • Support the development of sales and operations strategy, understand priorities, and recommending operational plans. 
  • Develop and maintain sales analytics reports and dashboards to provide actionable insights that support data-driven decision-making for the sales and executive leadership teams.  
  • Engage and work with aligned operations teams and lines of business to achieve data needs and analysis results more effectively.  
  • Model, create, and operationalize sales territories for new and existing business. 
  • Optimize sales and operational efficiency through innovative thinking, process improvement, and best practice sharing.  
  • Provide go-to-market leadership an understanding of process bottlenecks and inconsistencies then recommend processes to improve sales team’s performance.  
  • Manage multiple concurrent projects and initiatives, while driving projects to completion with minimal guidance.  
  • Ability to understand, create, and deliver top-quality, audience-appropriate communication.  
  • Apply quantitative analysis and data visualization to tell the story behind the numbers. 

What you’ll need: 

  • Proficiency with Microsoft Excel, PowerPoint, and other Microsoft Office Applications.
  • Advanced knowledge of Salesforce.com or similar CRM system.  
  • Competency with relational databases and SQL queries. 
  • Experience with data visualization tools is a plus. 
  • Proven ability to work and interact in a fast-paced environment and comfortable with requirement to multi-task.  
  • Strong written and verbal communication skills.  
  • Proven experience in developing, building, and delivering quantitative metrics in a business context preferred.  

Experience: 

  • BA/BS degree in a technical or business-oriented field  
  • 5-7 years of strong analytical and problem-solving experience working in sales operations, business analyst role, process improvement, and/or program/project management, preferably at a subscription-based company.  

Why we love Definitive, and why you will too!

  • Industry leading products
  • Work hard, and have fun doing it
  • Incredibly fast growth means limitless opportunity
  • Flexible and dynamic culture
  • Work alongside some of the most talented and dedicated teammates
  • Definitive Cares, our community service group, gives all of us a chance to give back
  • Competitive benefits package including great healthcare benefits and a 401(k) match

What our Employees are saying about us on Glassdoor: 

 “Great Work atmosphere, great work life balance, excellent company to work for, amazing top notch product, incredible customer service, lots of tools to help you succeed.”

-Business Development Manager

“Great team. Amazing growth. Employees are treated very well.”

-Research Analyst

“I have waited 36 years to work at a dream job for a dream company and I am so happy to have finally got there.”

-Profile Analyst

 

If you don’t fit all of these qualifications, but believe you’re still a great fit, feel free to apply and tell us why in your cover letter.


Definitive Hiring Philosophy

Definitive Healthcare is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, religion, age, gender, gender identity, sexual orientation or any other status. If you’re interested in working in a fast growing, exciting working environment – we encourage you to apply!


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What are Definitive Healthcare Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Our employee-led affinity groups provide a way for Definitive Healthcare employees to come together and share their common experiences.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
DHC's team fitness initiatives include In-office yoga.
Mental health benefits
Employee Assistance Program as well as programming offered through our Definitive University courses and Employee Resource Groups.
Financial & Retirement
401(K)
401(K) matching
Company equity
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Company-sponsored outings
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Fitness stipend
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

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