Yahoo is a global media and tech company that connects people to their passions. We reach nearly 900M people around the world, bringing them closer to what they love-from finance and sports, to shopping, gaming and news-with the trusted products, content and tech that fuel their day. For partners, we provide a full-stack platform for businesses to amplify growth and drive more meaningful connections across advertising, search and media.
A Lot About You:
Yahoo is looking for a dynamic, strategic, savvy digital media professional who can dive in and immediately add value by driving revenue and increasing client investment. Your professional demeanor and highly developed interpersonal and communication skills make you an expert in building relationships with external clients and driving cross-functional cooperation with internal teams. You can manage multiple complex projects - whether they call for organizational skills, ability to prioritize, statistical analysis, or business acumen - and you're always ready to hit the ground running.
Responsibilities:
Serve as advertiser point-of-contact for all campaign-related inquiries from start to finish of campaign lifecycle by owning tasks and leveraging support teams. This includes, but is not limited to, the following:

• Serve as the primary post-sale contact for clients in a designated book of business.
• Work closely with your internal partner team to provide outstanding service for your set of Yahoo's premier clients.
• Maintain deep expertise and knowledge of all programs managed through our platforms
• Process and respond to RFPs with designated sales team members, working closely with all cross-functional teammates
• Oversee I/O processing, campaign setup, and creative submission via partner teams.
• Monitor and influence campaign delivery, troubleshoot and escalate delivery issues, and provide optimization/up-selling opportunities for campaigns
• Develop and provide Strategic Insights, Campaign Wrap-ups, and/or Quarterly Business Reviews to the client(s)
• Thorough knowledge and understanding of all internal systems and auxiliary partner teams to respond to general and specific client requests
• Collaborate with Account Director and cross-functional partners on proposal development, optimizations, presentations, selling new business and assisting with up-selling existing clients.
• Expand and develop client relationships to build and maintain deep partnerships.
• Focus on client retention, growth, renewal, and client satisfaction.
• Thorough knowledge and understanding of all Yahoo Advertising Products and internal systems to respond to general and specialized client requests; including billing inquiries, campaign performance, delivery inquiries, etc.
• Maintain and update proficiencies in the digital marketing space.
• Understand how Yahoo products and programs will assist brands in reaching their marketing goals.

Qualifications:

• BS/BA or equivalent experience
• 1-3+ years of sales/marketing experience; digital advertising experience
• A background working with clients and/or in a client services role
• Demonstrated experience effectively managing and optimizing campaigns by analyzing client ROI/ CPA goals and data, media buying cycles, Website architecture, and product/ service update schedules to achieve client goals
• Outstanding written and verbal communication skills
• Outstanding computer skills including advanced knowledge of spreadsheets (MS Excel), word processing (MS Word), and ppt
• Ability to handle multiple priorities
• Strong attention to detail and organizational skills
• Strong analytical skills
• Problem identifier and problem solver
• Ability to function equally well independently and as part of a team

Yahoo is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. Yahoo is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please submit a request via the Accommodation Request Form ( www.yahooinc.com/careers/contact-us.html ) or call 408-336-1409. Requests and calls received for non-disability related issues, such as following up on an application, will not receive a response.
At Yahoo, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion ( www.yahooinc.com/diversity/ ) page to learn more.
US Only: Please be aware that Yahoo requires all employees entering a U.S. Yahoo office and/or attending a company event (including client events) are required to be vaccinated for COVID-19. This position will require the successful candidate to obtain and show proof of a vaccination to enter a U.S. Yahoo office and/or attending a company event (including client events). Yahoo is an equal opportunity employer, and will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.
Currently work for Yahoo? Please apply on our internal career site.