About the job
The Red Hat Public Sector State and Local Government and Education (SLED) team is looking for a Solutions Architect to join us in North Carolina. In this role, you will serve as the catalyst who creates possibilities, solves problems, and establishes working relationships with our customers. You'll discover and analyze customer business and technical needs and collaborate with the Sales and Technical Delivery teams to help our customers invest in the right solutions from across the Red Hat solutions portfolio. As a Solutions Architect, you will be a key part of the first experience our customers have with Red Hat. You will also use social media and speak at target conferences to attract new prospective customers. Successful applicants must reside in a state where Red Hat is registered to do business.
What you will do

• Provide presales technical support for the development and implementation of complex offerings and solutions
• Serve as a trusted adviser at the customer side and assist technology stakeholders in setting and delivering on expectations
• Help define the account strategy with the broader account teams
• Research and write responses to the technical sections of requests for information (RFIs), requests for proposal (RFPs), and requests for quote (RFQs)
• Ensure that revenue and new business quotas and service objectives are met
• Build C-level relationships with Red Hat's customers and partners that will result in deeper loyalty to Red Hat and broader adoption of Red Hat's solutions
• Gain an understanding of customer business and IT environments and collaborate with Sales teams to assess the potential application of Red Hat's solutions
• Work with regional sales leaders to develop a go-to-market strategy for the region and assist with the delivery of strategic opportunities

What you will bring

• 5+ years of experience working in a sales engineering, consulting, IT architecture, or equivalent role supporting enterprise accounts
• 3+ years of experience with UNIX or Linux system administration, integration, or development
• Excellent communication and presentation skills; ability to present to small and large groups of mixed audiences, including business, technical, management, and leadership teams
• Understanding of complex enterprise solutions and architectures
• Ability to interpret customer business problems and technical issues and effectively explain how our solutions will meet their needs or requirements
• Willingness to travel up to 50%, following Red Hat's COVID-19 guidelines
• Red Hat Certified System Administrator (RHCSA), Red Hat Certified Engineer (RHCE), VMware Certified Professional (VCP), or Information Technology Infrastructure Library (ITIL) certifications are a plus

About Red Hat
Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.
Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account - healthcare and dependent care
• Health Savings Account - high deductible medical plan
• Retirement 401(k) with employer match
• Paid time off and holidays
• Paid parental leave plans for all new parents
• Leave benefits including disability, paid family medical leave, and paid military leave
• Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.