Solution Excellence Consultant, Bioprocess Development - East Coast
Biotechnology is rewriting life as we know it, from the medicines we take, to the crops we grow, the materials we wear, and the household goods that we rely on every day. But moving at the new speed of science requires better technology.
Benchling’s mission is to unlock the power of biotechnology. The world’s most innovative biotech companies use Benchling’s R&D Cloud to power the development of breakthrough products and accelerate time to milestone and market.
Come help us bring modern software to modern science.
ROLE OVERVIEW
Benchling Solution Excellence Consultants (SEC), Bioprocess Development are the primary bioprocess development solution experts who partner closely with cross-functional teams at Benchling, including scientific solution consultants, product owners and product marketing managers, establish best practices and guide Benchling’s engagement with bioprocess development customers. They help evangelize bioprocess development use cases, and in doing so influence Benchling’s new product advancements and business footprint.
The SEC must have strong technical and interpersonal skills, and be familiar with bioprocess development lab work, as well as tools used. They should have strong leadership skills and can coach scientific solution consultants on building and presenting Benchling solutions, with strong and articulated value gains for process development users and organizations.
YOUR IMPACT
- Evangelize internally on bioprocess development use cases and customer requirements, educate go-to-market teams and build teams, by sharing in-depth industry knowledge on process development
- Craft best-practice solutioning motions and solution assets, enabling scientific solution consultants (SSC) to successfully engage with bioprocess development customers, and grow Benchling’s business
- Partner with the enablement team to develop technical training assets and drive global SSC success with bioprocess development customers.
- Coach and lead SSCs through customer engagement on bioprocess development, to increase the impact of demonstrations that SSCs deliver to bioprocess development customers.
- Support the technical needs of SSCs in high-velocity customer engagements with prompt response-times and just-in-time support.
- Espouse Benchling's core leadership principles and cultural values.
ABOUT YOU
- Have at minimum an M.S. degree in a scientific discipline such as Biology, Chemistry, or a related field, with minimum 10 years of professional experience post-degree, preferably working in bioprocess development.
- Have in-depth understanding of bioprocess development workflows generally adopted by biopharma, including but not limited to, strain and protein engineering, antibody and cell line development, fermentation and purification, high throughput screening, QA/QC.
- Strong coaching and leadership skills, in guiding colleagues to adopt best practices
- Minimum 5 years working closely with technical solutions (software or instrument) strongly preferred.
- Experience with process development software such as LIMS and LES preferred.
- Demonstrated capacity to understand scientific processes, and craft solutions, based on product knowledge and industry best practices.
- Have a support and creative mentality, and can create new content with a high attention to detail.
- Ability to establish yourself as a trusted resource for solution consultants, and successfully collaborate with a diverse cross-functional team.
Benchling takes a market-based approach to pay. The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location. For this role the base salary range is $170,000 to $230,000. However, because this role is eligible to participate in Benchling's commission plan, it is common for employees in this role to receive total on-target earnings of $212,500 to $287,500.
Total Compensation includes the following:
- Competitive salary and equity
- 100% premiums covered for health, dental, and vision for employees
- Fertility healthcare and family-forming benefits
- Four months of fully paid parental leave
- 401(k) + Employer Match
- Commuter benefits
- Home office stipend
- Mental health benefits + Wellness stipend
- Learning and development stipend
- Generous PTO
- Company-wide summer and winter holiday shutdowns
- Sabbaticals for 5-year and 10-year anniversaries
#LI-SF1
We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.
For applicants for U.S.-based roles only: All new hires in the United States are required to be fully vaccinated against COVID-19 and to provide proof of vaccination prior to their first day of employment. If you are unable to be vaccinated for medical or religious reasons, we will explore potential reasonable accommodations; however, Benchling may not be able to grant such accommodations in all cases if doing so would cause undue hardship.
