Solution Demonstration Consultant (PREMIERONE RMS)
Company Overview
Motorola Solutions is there for our customers when everything is on the line. In extreme moments — when a hurricane lands or when a fire breaks out. And in everyday moments — when a package arrives just in time for the holiday or when a child doesn’t miss the school bus home.
We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.
Department OverviewThe primary focus of the Solutions Demonstration Team is to support the Software Enterprise Sales Team through the demonstration of Computer-Aided Dispatch, Records Management, Mobile Data, Field-Based Reporting, and Jail Management software as part of the overall sales process. This includes Public Safety Applications, Next Generation 911, Video Solutions, Control Center solutions, Mobile Data, and Portable Devices to federal, state, regional, local, government and public safety agencies. This specific position will be focused on Records Management.
Job Description
This is a customer facing position that relies on solid presentation skills, experience with a wide variety of audiences and a deep knowledge of various public safety agencies. Working with both customer and internal teams requires excellent interpersonal skills, leadership qualities, communication skills, and a collaborative attitude. Public Safety industry experience is expected, with specific emphasis on Records Management, Field-Based Reporting, and/or Jail software Management, as either a customer or vendor.
The Solution Demonstration Consultant will be responsible for, but not limited to the following:
Conducting software product demonstrations for potential and existing customers
Providing technical assistance to sales personnel in performing product demonstrations and in answering existing prospective customer questions
Providing technical product advice and demonstration support during pre-sales discussions
Assisting sales personnel in solving complex sales support problems surrounding product capabilities and functions
Must present demonstration with energy and enthusiasm
Additional Responsibilities Include:
Evaluating personal effectiveness of product demonstrations
Following defined product demonstration policies and procedures and makes recommendations for improving these policies and procedures
Maintaining required level of technical expertise by performing product demonstrations and answering customer questions regarding functions and features
Providing customers and sales representatives with technical advise on pre-sales product demonstrations
Providing post-sale consulting support for the operating software products
Qualifications:
High School Diploma or equivalent
Must be willing to travel up to 70%
Seeking 4+ years of experience working in the Public Safety Industry
Prior experience in law enforcement or other public safety disciplines, Instructional Technology, or Business Administration is preferred. Graduate of law enforcement training academy preferred
Seeking 2+ years of technical product user experience or support experience
Specific experience with Motorola software products preferred (PremierOne, Flex and/or Command Central)
Prior experience as a law enforcement or public safety officer preferred
Experience with and an in-depth working knowledge of public safety software including records management software preferred
Must conduct demonstrations with enthusiasm and energy
Ability to travel frequently
Ability to lift up to 50 pounds
This position is subject to working in high security areas governed by the US Department of Justice's Criminal Justice Information Services (CJIS) Security Policy and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.
Basic Requirements
- High School Diploma or equivalent
- 4+ years of public safety experience
- Must be able to obtain background clearance as required by government customer
Vaccine Requirement
Motorola Solutions has implemented a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Any employee who is not vaccinated must wear a mask at all times when at a Motorola Solutions site or otherwise meeting with other Motorola Solutions employees or customers. Employees who have submitted proof of vaccination must follow site-specific or local mask requirements. Additionally, certain local governments or Motorola Solutions' customers may have vaccine requirements that apply to some of our employees.
Travel Requirements50-75%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanNo
Our U.S. Benefits include:
- Incentive Bonus Plans
- Medical, Dental, Vision benefits effective Day 1
- 401K with Company Match and Day 1 vesting
- 9 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.
