Solution Architect, LATAM – Channel/Alliances (Remote) at CrowdStrike

| Austin, TX +2 more | Remote
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About the Role:

The Solution Architect supporting Channel/VAR/MSP/MSSP (Managed Security Service Provider) is a partner focused technical expert who applies that expertise to support, enable, and guide CrowdStrike's Strategic Partners. You will support one or more Alliances managers and their named partners, educating them on and demonstrating the value of CrowdStrike’s security platform, while enabling them to do the same as an extension of our sales team. You should be able to articulate how traditional security solutions are designed and deployed, and why they are failing. You should be capable of creating and delivering compelling sales and technical trainings, building trust as a resource both internally and externally, all while identifying and driving initiatives to strengthen our partners’ offerings and ensure continual growth. The ideal candidate will have a good mix of deep technical knowledge and business acumen in the security market place. In this position you will be working with team leaders to deliver and execute technology strategies to meet strategic corporate and partner needs, present and future. 

What You'll Do:

  • Work closely with Channel/VAR/Reseller/MSP/MSSP Partners, their Solution Architects and Sales Engineers to promote and further CrowdStrike's Sales growth.

  • Develop and promote Partner/Client self-service solutions. Train and educate partner SE and Sales staff about CrowdStrike solutions and integrations.

  • Drive effective and compliant adoption of partner not-for-resale environments.

  • Lead partners to achieve and aim to exceed accreditation and certification requirements.

  • In conjunction with Alliances team, achieve and aim to exceed assigned quarterly revenue targets.

  • In conjunction with Alliances team, act as liaison between partner and CrowdStrike Sales/SE teams to overcome obstacles, assist with deal cycle, and identify opportunity for partners to add value.

  • Support localization efforts of documentation

  • Work with other Solution Architects to build out and grow SA process standards

  • Assist partner team members to accomplish CrowdStrike training and certifications. Shadow partners in live deployments. Including but not limited to installations, troubleshooting and training for CrowdStrike products.

  • Help partners deploy CrowdStrike internally

  • Assist with demo environments, ensuring partners have the necessary training and technology to demonstrate to prospects and current customers.

  • Lead and Consult with partners on effective testing and POC/POV methodologies relevant to modern attack techniques.

  • Utilize technology integrations in the partner’s portfolio to create additional paths to growth. Identify and develop opportunities to enable partner-led professional services.

  • Develop, adapt, translate and deliver content and messaging as part of executing partner joint marketing plan activities.

  • Develop strategic and focused technical enablement plans

  • Act as an interface between the multiple internal teams to resolve issues

  • Provide reporting and feedback on partner field activities

  • Participate in events such as security conferences, lunch & learns, and partner other sponsored events.

What You'll Need:

  • Fluent in English, Portuguese and/or Spanish

    Ability to travel and support in-region in LATAM (Brazil, Argentina, Columbia, Carribean, Mexico)

    Significant technical capability and experience in modern security platforms

  • Knowledge in some of the following areas: Cloud Security, Endpoint Defense, Modern Malware Lifecycle, Threat Intelligence, Security Operations, Incident response, Endpoint Management, Identity Protection and Computer Forensics

  • Experience in a security focused solution architect, sales engineer or similar role

  • Strong fundamentals in network engineering: OSI model, IP routing/switching, DNS, HTTPS/SSL/TLS, etc.

  • Strong understanding of Windows, macOS, and Linux operating systems and systems administration.

  • Familiarity with modern attack techniques, various hacking and exploitation tools and methodologies, common malware families, and Anti-Virus / IDS / IPS evasion techniques.

  • Understanding of SOC operations and IT Process Automation / Orchestration

  • Relentless problem-solving and troubleshooting skills

  • Excellent communication and presentation skills with the ability to present to a variety of external audiences, including being able to interact with senior executives

  • Ability to travel both domestic and internationally up to 40%

  • Prior experience with data consumption capabilities including API’s, scripting, and data exchange formats

  • S./B.A./M.S. degree or equivalent experience/technical training

  • Business development experience in a consulting and/or services environment

  • Optional: Scripting experience in PowerShell, VBScript, Bash and/or Python

  • Optional: CISSP, CEH, GIAC GCFA, GCIH, Security+, or similar certifications



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Candidate Location Eligibility:
Austin, TX
San Francisco, CA

Technology we use

  • Sales & Marketing
    • SalesforceCRM

An Insider's view of CrowdStrike

What's something quirky about your company?

Our mascot is a falcon so the SDR team puts falcon in front of activities - for example when we do team stretches when everyone needs to get up from their chair and take a break we call it Falcon Stretch


SDR Manager

What does your typical day look like?

A corporate account executive is essentially a relationship manager between any organization that we're working with and CrowdStrike. We're strategic and we really dig into the current security environment of a company. Finding out what their pain points are, finding out what their goals are and then we consultatively position a solution for their


Corporate Account Executive

How does the company support your career growth?

I started off as an intern and then joined CrowdStrike as an SDR. I was quickly promoted to an SDR team lead and now I'm looking at my next possibilities. I have friends that work in other companies and their trajectory in their first entry level job can take 2-3 years. At CrowdStrike, if you prove yourself, you're fast tracked to the next role.


SDR Team Lead

How do you empower your team to be more creative?

My leadership style is to be supportive and a little bit experimental. We don't try to cookie cut our reps. We want everyone to find out what they are good at and then coach to those strengths, cover the weaknesses and help everyone find their own way to be successful.


Director Corporate Sales, East

How do you make yourself accessible to the rest of the team?

There is real cohesion and teamwork here. We're all in this open setting sharing what is working for us in real time. So I would say it's very much a team and we have a tribal knowledge atmosphere. We all help each other succeed.


Corporate Account Executive

What are CrowdStrike Perks + Benefits

CrowdStrike Benefits Overview

We offer flex schedules, a comprehensive benefits package, health and wellness programs, fully stocked company pantry, company and team events, and commuter benefits. We also offer our people the chance to work on passion projects and innovation during our annual “Think Week” as well as peer recognition and reward programs like Team Bravo award for cross-functional collaboration and Hero award for those who embody our core values and live our culture.

Volunteer in local community
CrowdStrike supports employees in charitable efforts and community service for charities and causes important to the local team.
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
Competitive 401(k) plan.
401(K) Matching
Company Equity
RSU's are available as part of employee compensation.
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
CrowdStrike provides 12 weeks of parental leave for the primary caregiver and 8 weeks leave for the secondary care giver.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
We offer pre-tax commuter benefits.
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available

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