Solution Architect, LATAM – Channel/Alliances (Remote)

| Remote | Hybrid
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About the Role:

The Solution Architect supporting Channel/VAR/MSP/MSSP (Managed Security Service Provider) is a partner focused technical expert who applies that expertise to support, enable, and guide CrowdStrike's Strategic Partners. You will support one or more Alliances managers and their named partners, educating them on and demonstrating the value of CrowdStrike’s security platform, while enabling them to do the same as an extension of our sales team. You should be able to articulate how traditional security solutions are designed and deployed, and why they are failing. You should be capable of creating and delivering compelling sales and technical trainings, building trust as a resource both internally and externally, all while identifying and driving initiatives to strengthen our partners’ offerings and ensure continual growth. The ideal candidate will have a good mix of deep technical knowledge and business acumen in the security market place. In this position you will be working with team leaders to deliver and execute technology strategies to meet strategic corporate and partner needs, present and future. 

What You'll Do:

  • Work closely with Channel/VAR/Reseller/MSP/MSSP Partners, their Solution Architects and Sales Engineers to promote and further CrowdStrike's Sales growth.

  • Develop and promote Partner/Client self-service solutions. Train and educate partner SE and Sales staff about CrowdStrike solutions and integrations.

  • Drive effective and compliant adoption of partner not-for-resale environments.

  • Lead partners to achieve and aim to exceed accreditation and certification requirements.

  • In conjunction with Alliances team, achieve and aim to exceed assigned quarterly revenue targets.

  • In conjunction with Alliances team, act as liaison between partner and CrowdStrike Sales/SE teams to overcome obstacles, assist with deal cycle, and identify opportunity for partners to add value.

  • Support localization efforts of documentation

  • Work with other Solution Architects to build out and grow SA process standards

  • Assist partner team members to accomplish CrowdStrike training and certifications. Shadow partners in live deployments. Including but not limited to installations, troubleshooting and training for CrowdStrike products.

  • Help partners deploy CrowdStrike internally

  • Assist with demo environments, ensuring partners have the necessary training and technology to demonstrate to prospects and current customers.

  • Lead and Consult with partners on effective testing and POC/POV methodologies relevant to modern attack techniques.

  • Utilize technology integrations in the partner’s portfolio to create additional paths to growth. Identify and develop opportunities to enable partner-led professional services.

  • Develop, adapt, translate and deliver content and messaging as part of executing partner joint marketing plan activities.

  • Develop strategic and focused technical enablement plans

  • Act as an interface between the multiple internal teams to resolve issues

  • Provide reporting and feedback on partner field activities

  • Participate in events such as security conferences, lunch & learns, and partner other sponsored events.

What You'll Need:

  • Fluent in English, Portuguese and/or Spanish

    Ability to travel and support in-region in LATAM (Brazil, Argentina, Columbia, Carribean, Mexico)

    Significant technical capability and experience in modern security platforms

  • Knowledge in some of the following areas: Cloud Security, Endpoint Defense, Modern Malware Lifecycle, Threat Intelligence, Security Operations, Incident response, Endpoint Management, Identity Protection and Computer Forensics

  • Experience in a security focused solution architect, sales engineer or similar role

  • Strong fundamentals in network engineering: OSI model, IP routing/switching, DNS, HTTPS/SSL/TLS, etc.

  • Strong understanding of Windows, macOS, and Linux operating systems and systems administration.

  • Familiarity with modern attack techniques, various hacking and exploitation tools and methodologies, common malware families, and Anti-Virus / IDS / IPS evasion techniques.

  • Understanding of SOC operations and IT Process Automation / Orchestration

  • Relentless problem-solving and troubleshooting skills

  • Excellent communication and presentation skills with the ability to present to a variety of external audiences, including being able to interact with senior executives

  • Ability to travel both domestic and internationally up to 40%

  • Prior experience with data consumption capabilities including API’s, scripting, and data exchange formats

  • S./B.A./M.S. degree or equivalent experience/technical training

  • Business development experience in a consulting and/or services environment

  • Optional: Scripting experience in PowerShell, VBScript, Bash and/or Python

  • Optional: CISSP, CEH, GIAC GCFA, GCIH, Security+, or similar certifications

#LI-Remote

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Technology we use

  • Engineering
  • Sales & Marketing
    • GolangLanguages
    • PythonLanguages
    • KafkaFrameworks
    • KubernetesFrameworks
    • CassandraDatabases
    • ElasticsearchDatabases
    • RedisDatabases
    • AWS (Amazon Web Services)Services
    • SalesforceCRM

An Insider's view of CrowdStrike

How does your team reward individual success?

One way we reward sales reps is with opportunities to grow their skills and prep for their next role. Whether that’s extra shadowing sessions or running calls, we encourage our high performers to explore new avenues that align with their future goals.

Kristan C.

Sr. Manager, Sales Development

How do you collaborate with other teams in the company?

What I love about CrowdStrike’s culture is it’s very collaborative. Reaching out to the right people at the right time to assist our customers in a thorough & timely manner ensures that we have the right subject matter expert on the frontlines. It truly is a customer first mindset that defines our mantra of One Team, One Fight!

Thaddeus M.

Sr. Manager, Customer Sales

What does career growth look like on your team?

A core facet of our mission in the Sales Development organization is to serve as a talent pool for the sales teams at CrowdStrike. We strive to not only grow and develop our people to excel in our world, but to arm them with skills, knowledge, and tenacity they will need to be successful in their next role.

Alena C.

Director, Enterprise Sales Development

How do you make yourself accessible to the rest of the team?

With a global team, it’s crucial to be intentional in how and when we meet. I prioritize scheduling regular skip level meetings with my individual contributors and protect 1:1 manager meetings so I can be present and engaged. I always try my best to ensure the team feels well supported, no matter how busy we get.

Alyssa J.

Sr. Director, Global Customer Sales

How has your career grown since starting at the company?

Rapidly! From Day 1, the leadership team has been invested in my personal career goals and helped create a clear path to grow within the company. In just 3 years, I was able to grow from Corporate Account Executive to Manager of Corporate Sales.

KT T.

Manager, Corporate Sales SLED

What are CrowdStrike Perks + Benefits

CrowdStrike Benefits Overview

We offer flexible schedules and the ability to “work from anywhere,” a comprehensive benefits package, health and wellness programs, fully stocked company pantry, company and team events, and commuter benefits. We have an official mentorship program and many other professional development programs available to all employees. We offer free webinars on everything from financial wellness and mental health to sessions with coaching experts and speakers on topics related to diversity, equity & inclusion. We also offer our people the chance to work on passion projects and innovation during our annual “Think Week” as well as peer recognition and reward programs like Team Bravo award for cross-functional collaboration and Hero award for those who embody our core values and live our culture.

Culture
Volunteer in local community
CrowdStrike supports employees in charitable efforts and community service for charities and causes important to the local team.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Competitive 401(k) plan.
401(K) matching
Company equity
RSU's are available as part of employee compensation.
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
CrowdStrike provides 12 weeks of parental leave for the primary caregiver and 8 weeks leave for the secondary care giver.
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Office Perks
Commuter benefits
We offer pre-tax commuter benefits.
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Relocation assistance
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available

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