Senior Specialist, Deal Desk

| New York City, NY
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WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize the promise of technology in today's overwhelming digital world. Through WalkMe's guidance, engagement, insights, and automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their digital assets to empower digital transformation.

As the Senior Deal Desk Specialist at WalkMe, you will support the Sales organization in structuring deals, using pricing strategy, quote management, facilitating contract reviews, and managing the quote to cash process. You will partner with the WalkMe Sales, Finance, Legal and Operations teams on policy and processes to accelerate deal cycles and maximize revenue. As the Senior Deal Desk Specialist you will report to the Senior Manager, Deal Desk.

What You'll Own

  • Be a trusted advisor for sales organization to increase deal closure velocity, including being the one-stop resource responsible for understanding contract requirements and structure
  • Be a sales advocate and partner to internal organizations partnering with all organizations involved in the contract negotiation process
  • Review non-standard contract language to ensure transactions comply with revenue recognition and operational policies
  • Maintain an agreed upon Service level agreement (SLA) on deal turnaround times.
  • Help develop, implement, and maintain policies and procedures related to the quote to cash cycle
  • Provide ongoing recommendations and lead improvements of deal desk and company quote to cash policies.
  • Provide training to new sales hires on deal structuring and approval process

What You Need to Succeed

  • 5+ years working in either contracts, deal desk, sales or sales operations
  • 2+ years experience using Salesforce
  • Ability to work some extended hours at peak times; month-, quarter-end

What you will love about us!

  • Full health coverage for employees, WalkMe pays 100% of employee premiums and 50% of family premiums, a 401K program, and a vacation policy to encourage a healthy work-life balance.
  • WalkMe offices are Work From Home during COVID-19 with frequent virtual social activities to promote positive employee engagement
  • WalkMe celebrates our Fifth year on the Forbes Cloud 100 2020 List, and our CEO, Dan Adika, shares his insights into WalkMe.
  • WalkMe helps international companies such as: IBM, LinkedIn, Walgreens, Microsoft, Adobe, Hershey's, Quest Diagnostics and more!

At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.

We've made this commitment not only because it's the right thing to do, but also because we know that having diverse perspectives, experiences and identities on our team helps us to better meet the diverse needs of our global clients. While we're not yet where we want to be, our goal is to create a workplace as fair and inclusive as our business is category defining. And at WalkMe, we achieve our goals.

TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.

More Information on WalkMe
WalkMe operates in the Software industry. The company is located in San Francisco, CA, Raleigh, NC and New York, NY. WalkMe was founded in 2011. It has 1064 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Dental insurance, Vision insurance, Health insurance, Life insurance and 401(K). To see all 11 open jobs at WalkMe, click here.
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