Senior Sales Strategy & Operations Analyst
Atlassian can hire people in any country where we have a legal entity, assuming candidates have eligible working rights and a sufficient timezone overlap with their team. As our offices re-open, Atlassians can choose to work remotely or return to an office, unless it's necessary for the role to be performed in the office. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
JOB DUTIES:
REINVENT BUSINESS TO BUSINESS (B2B) SELLING. BE A PART OF A $1B+, FAST GROWING BUSINESS THAT FOCUSES RELENTLESSLY ON CONVERTING FREE TRIALS INTO COMPANY'S CUSTOMERS. LIAISE WITH BOTH FIELD OPERATIONS TEAMS TO ENSURE WE OPTIMIZE CUSTOMER ENGAGEMENTS BOTH INTERNALLY AND EXTERNALLY. PERFORM WITH SAAS GO-TO-MARKET (GTM) FRAMEWORK IN ORDER TO ALIGN INCENTIVES WITH THE RESPONSIBILITIES OF DIFFERENT CUSTOMER FACING ROLES. ASSESS GTM STRATEGY AND EFFECTIVENESS OF THE COVERAGE MODEL. SUPPORT THE ENTERPRISE SALES ORGANIZATION. LIAISE WITH AMERICAS SALES LEADERS AND WORK WITH GLOBAL TEAMMATES TO CREATE BEST-IN-CLASS STANDARD REPORTING AND ANALYTICS. SUPPORT ENTERPRISE EXECUTIVES (EAS) DIRECT TEAM ON ACCOUNT PLANNING AND PRIORITIZATION. BUILD FOUNDATIONAL REPORTING AROUND SALES METRICS (LEAD CONVERSION, OPPORTUNITY FORECASTING, AND BOOKINGS), AND CREATE REAL-TIME DASHBOARDS THAT A SALES LEADER CAN EASILY FOLLOW. LIAISE WITH A TECHNICAL TEAM TO IDENTIFY CUSTOMER NEEDS AND DEVELOP REPORTING REQUIREMENTS FOR BI DASHBOARDS. MONITOR EA SALES PERFORMANCE EFFICIENCY AND DRIVE RECOMMENDATION FOR IMPROVEMENT PLAN AS THERE ARE MULTIPLE LEVERS SALES LEADERSHIP CAN PULL. PARTICIPATE AS A CRITICAL CONTRIBUTOR OF CHANGE MANAGEMENT AND GO-TO-MARKET PROJECTS. IDENTIFY ROOT CAUSE AND EXECUTE RELATED PROJECTS TO IMPROVE TEAM PERFORMANCE AROUND KEY CUSTOMER LIFECYCLE AND CONVERSION METRICS. SUPPORT PLAN AND PRODUCE INTERNAL QUARTERLY BUSINESS REVIEWS AND STRATEGIC PLANNING OF KEY CUSTOMER ACCOUNTS. TRAIN END-USERS AND THE ABILITY TO PROVIDE KEY INSIGHTS BASED ON DATA.
MINIMUM REQUIREMENTS:
MASTER'S DEGREE IN COMPUTER SCIENCE OR RELATED FIELD PLUS 2 YEARS OF RELEVANT WORK EXPERIENCE WORKING WITH STRONG SQL AND DATABASE MANAGEMENT, STAKEHOLDER MANAGEMENT, TABLEAU OR OTHER EQUIVALENT REPORTING TOOLS.
ALTERNATE REQUIREMENTS:
BACHELOR'S DEGREE IN COMPUTER SCIENCE OR RELATED FIELD PLUS 5 YEARS OF RELEVANT WORK EXPERIENCE WORKING WITH STRONG SQL AND DATABASE MANAGEMENT, STAKEHOLDER MANAGEMENT, TABLEAU OR OTHER EQUIVALENT REPORTING TOOLS.
SPECIAL REQUIREMENTS:
MUST PASS TECHNICAL INTERVIEW
More about our benefits
Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.
More about Atlassian
Creating software that empowers everyone from small startups to the who's who of tech is why we're here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned-collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we're looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we're committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team .
Additional Information
We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
All your information will be kept confidential according to EEO guidelines.
If your experience looks a little different from what we've identified and you think you can rock the role, we'd love to learn more about you.
Learn more about Atlassian's culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub .