Senior Sales Operations Associate at Ocrolus (Remote)

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Join the Ocrolus rocket ship!
 
Ocrolus is the leading intelligent automation platform that helps customers make faster and more accurate decisions. Ocrolus transforms documents into digital data and analytics within minutes. That’s why partners like PayPal, Plaid, and Square work with us. Ocrolus has raised over $100 million in venture capital, backed by Oak HC/FT, FinTech Collective, Bullpen Capital, and QED Investors, among others. Business Insider recognized Ocrolus for Best Company Culture and Best Company CEO, as voted on by employees via Comparably.

Summary:

Ocrolus is seeking a Senior Sales Operations Associate with 2-4 years of experience in supporting Sales and customer facing organizations. Reporting into our Revenue Operations Lead, this individual needs to be hungry to solve problems, equipped with sharp analytical capabilities, and deep experience working in and designing and developing sales systems.


What you’ll do:

  • Own the end-to-end process of tracking sales funnel analytics and dashboarding to equip sales leadership with strategic insights to empower data-driven decisions
  • Optimize go-to-market efficiency by continuously re-calibrating rep territories, ensuring we align reps to our prospects in increasingly more impactful ways
  • Partner with Business Systems to design and implement crucial systems to support our growing revenue organization such as contract management, sales automation, and compensation tooling
  • Cross functional collaboration on various projects including opportunity lifecycle automations, quota/attainment analyses, CRM data cleanliness, and more
  • Design and maintain reporting/dashboards that attribute sales team efforts, present findings, results, and iterations to Sales Leadership, CRO, and CEO on a recurring basis leading to iterative improvements
  • Enable revenue organization by documenting and presenting new process rollouts to ensure alignment from all team members that set them up for success.
  • Leverage multiple channels to tether comprehensive data sets from sources such as Salesforce, Outreach, Spiff, and billing tools. 
  • Establish funnel attribution + tracking, working with both Sales Development & Solutions teams to improve conversion metrics at each stage in the pipeline
  • Partner with cross-functional teams to streamline OKR and attainment analyses

What you'll bring:

  • 2-4+ years of relevant work experience in Sales/Revenue Operations, Business Intelligence, or Consulting
  • You have 1+ years of experience with Salesforce or other CRM, system design, and are superb at seeing around corners to predict how your work streams will impact downstream teams such as finance and account management.
  • You have creator experience of BI tool dashboarding/reporting (Tableau, Power BI, Looker, etc.), coupled with the ability to write SQL queries from existing data set
  • Familiarity with building forecast models, rep territories, and growth strategies

Personality Traits (ex: resilience, collaborates well, gravitas with clients):

  • Ability to drive projects and unblock road bumps independently with some strategic oversight on strategy and high level coaching
  • Ability to immediately drive impact in a nimble operational organization where they’ll be asked to lead large scale initiatives
  • You are detail-oriented and have strong project management and communication skills
  • You can work strategically to define your roadmap and communicate priorities with the Revenue Leadership Team as well as in an independent executional capacity
  • You have a strong bias towards action, and understand the nuances that separate priorities and urgency

Extra Credit

    • Track record of System Integrations
    • Experience with Sales Enablement
    • Experience with billing tools
 
Life at Ocrolus
 
Come build the future of fintech with us. At Ocrolus, you will work with extraordinary people and receive benefits and development opportunities to empower you in and out of the office.  
 
We take pride in our dynamic, diverse team, unified by shared values of Ownership, Optimism, Objectivity, Humility, Urgency, and Appreciation. We love what we do and the people we do it with, which is why we welcome every individual, provide them with equal opportunity irrespective of their race, gender, gender identity, age, disability, national origin or any other legally protected rights that one has.
 
Launch your own Ocrolus experience today!
 
We look forward to hearing from you!
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Candidate Location Eligibility:
New Orleans, LA

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • PythonLanguages
    • PhotoshopDesign
    • JIRAManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM

An Insider's view of Ocrolus

What’s the vibe like in the office?

The office is laid back, but everyone is driven to contribute. There's a strong culture of individual ownership. Management empowers everyone to do what they do best. At the same time, teamwork is essential to success, and team cohesion is very strong. Leadership styles are non-hierarchical - the best idea wins out, no matter where it comes from.

Wendy

Data Scientist

How do you collaborate with other teams in the company?

Ocrolus offers customizable analytics, so the Engineering Team frequently collaborates with other teams to deliver on customer requests. We often work with the Sales Team to identify business opportunities, forming working groups that outline customer requests, and then execute on those goals. Collaboration is essential in a customer-first company.

Zoheb

VP of Engineering

What makes someone successful on your team?

Customer Success requires team members to combine a deep knowledge of the platform with superb communication and interpersonal skills. In order to grow, members must cultivate strong relationships not just with our customers, but also the departments we rely on. And success does not mean perfection - learning from mistakes is always key.

Elizabeth

Director of Implementations

How do you empower your team to be more creative?

I empower team members to be more creative by giving them a high degree of independence in how they execute. I don't like to micro-manage, and rather than providing directives, I like to ask leading questions. Letting team members organically solve for the objective, based on these questions, creates a diversity of ideas that we can draw from.

Vik

Chief Operating Officer

How would you describe the company’s work-life balance?

Ocrolus' appreciation of work-life balance is built into the company. Employees form their own hours; some come in at 8 and leave at 4, others come in at 11 and leave at 7. Scheduling time off, sick days, and personal chores are made easy with unlimited vacation and work from home policies. Ocrolus wants us to live our lives outside of the office.

Estevan

Account Executive

What are Ocrolus Perks + Benefits

Ocrolus Benefits Overview

- Competitive Compensation
- Comprehensive Health Insurance Coverage
- Three Months of Paid Maternity & Paternity Leave
- Unlimited Vacation Policy
- Flexible Visa and Sponsorship Support
- Gym Membership Reimbursement
- Citibike Reimbursement
- Company Sponsored Happy Hours & Team Outings
- Catered Lunch, Snacks, Coffee, and a Fancy Seltzer Machine
- Summer Fridays (Shortened Day)
- Off-Site Company Retreats

Culture
Partners with Nonprofits
Ocrolus partners with Kiva to deliver loans to underserved entrepreneurs across the world.
Friends outside of work
Eat lunch together
Intracompany committees
Ocrolus has a culture committee that plans happy hours, company retreats, and other company excursions.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Ocrolus offers company equity to employees as part of our payment packages.
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. Ocrolus also provides 12 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Ocrolus provides employees with a flexible work schedule that includes flexible start and end times, along with summer hours.
Remote Work Program
Our remote work program enables employees to work remotely as needed.
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Ocrolus offers pre-tax commuter benefits for the subway, Citi Bike, and other preferred methods of transportation.
Company Outings
Ocrolus hosts our yearly company retreat in the Hamptons, with full rented houses, catered meals, team building exercises, and good company.
Stocked Kitchen
Ocrolus has a fully stocked kitchen with popcorn, gummy bears, coke, redbull, and a ton of other delicious snacks.
Some Meals Provided
Employees get free lunch on Tuesday, Thursday, Friday.
Happy Hours
Happy hours are hosted once per month.
Relocation Assistance
Fitness Subsidies
Ocrolus reimburses employee gym membership.
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within

Additional Perks + Benefits

Our perks, combined with the people, the culture, and the mission of our company, foster a working environment that puts employees first. Taken together, our perks are more than the flexible hours or the generous family leave. They are part of a broader philosophy that ensures the happiness, healthiness, and well-being of each of our employees.

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