The Senior Sales Operations Analyst will join a team of experts who help Canonical sales teams achieve their business goals. This highly visible role reports to the Global Sales Operations Director and will contribute to day-to-day support of sales as well as driving strategic initiatives to improve sales productivity, intelligence, planning, training and enablement.

The success of the role is measured against defined sales performance metrics and KPIs. The ideal candidate will be a proactive problem solver who is passionate about the opportunity to partner with sales leadership, is also passionate about our role in the technology industry bringing open source to a wider audience of innovators and enterprises, and will design and drive programs in support of Canonical's continued success.

Key responsibilities

• Provide operational support for the global sales team on systems and processes
• Support assigned aspects of global sales operations
• Develop accurate reporting and insights on sales performance with Salesforce or Tableau
• Support sales on-boarding and on-going sales training as a subject matter expert
• Contribute to on-the-job coaching as well as training content and delivery
• Develop, socialize, and evolve a winning sales content and training strategy
• Coach sales managers and develop their ability to improve team performance

Beneficial skills and experience

• Previous experience in sales operations and/or sales enablement, ideally within an enterprise technology business
• A thoughtful, systematic approach to systems and processes
• A focus on investments that deliver robust, repeatable and scalable outcomes
• Excellent problem-solving and analytical skills
• A self starter, who will create sales enablement materials themselves as well as leading others
• Ability to work productively with stakeholders at all levels of the organization on a global scale
• Ability to manage across boundaries and communicate effectively with Sales, Legal, HR, Finance and Marketing
• Experience with Salesforce and data reporting tools such as Tableau
• Experience with enablement systems such as SalesLoft, MindTickle or Highspot

What Canonical offers

• Learning and development
• Annual compensation review
• Recognition rewards
• Annual leave
• Priority Pass for travel

Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit globally and set a very high standard for people joining the company. 

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity we will give your application fair consideration.

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