Dynatrace
Dynatrace delivers answers and intelligent automation from data.
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Senior Sales Operations Analyst - Sales Incentive Compensation

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Company Description
Dynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation. With automatic and intelligent observability at scale, our all-in-one platform delivers precise answers about the performance and security of applications, the underlying infrastructure, and the experience of all users to enable organizations to innovate faster, collaborate more efficiently, and deliver more value with dramatically less effort. That's why many of the world's largest organizations trust Dynatrace® to modernize and automate cloud operations, release better software faster, and deliver unrivalled digital experiences.
Job Description
This role will be working with our EMEA team - we are looking for candidates living in the Eastern or Central time zones.
We are seeking an outgoing, organized and detail-oriented Sr Sales Operations Analyst to join our team as a key role in driving and supporting our Sales Incentive Plans program. This role contributes to driving sales effectiveness through responsibility for operational excellence for our Sales Incentive Program. The ideal candidate brings their practical experience with Sales Incentive Plans, as well as their energy to help implement processes and tools enhancements to support and scale with our growing team. Your amazing technical and organizational skills will put you in this visible role supporting sales the effectiveness of our rapidly growing global sales organization and will form the foundation for creating the critical bridge between our sales organization and our sales incentive program. Your curiosity and drive for career growth will help uncover opportunities for innovation and continuous process improvement across our growing global organization.
Role & Responsibilities

  • Key participant in the development, management and implementation of sales compensation plans and programs, including implementation of Varicent
  • Liaison between the Sales organization and the Finance Commissions organization to ensure timely resolution of inquiries, exceptions, and adjustments
  • Manage the timely creation, distribution, and governance of our sales incentive compensation plans, including SOX compliance activities
  • Collaborate with finance and sales operations colleagues on quota allocation
  • Provide analyses and incentive plan related reporting to sales and operational leadership
  • Collaborate cross functionally with partners in Sales, Sales Operations, Finance, & HR to streamline efficiency and effectiveness of systems and processes
  • Partner with sales leadership and sales operations on sales organization changes and associated territory alignment and quota impacts
  • Key participant in producing education materials for sales incentive programs to sales organization
  • Contribute to defining and documenting Sales incentives policies and program documentation
  • Partner with Finance on commissions budget planning, forecasting and accruals
  • Provide analytical support and ad-hoc research and analysis on other related variable compensation projects or growth initiatives across Sales Operations


Qualifications

  • 8-10 years of developing, implementing and/or administering incentive compensation programs. Sales Operations, Finance, and/or HR background in High Tech or Software is valuable
  • Bachelor's degree or higher in Finance, Business Administration, Economics, or related field
  • Experience implementing new process and systems is preferred. Varicent experience is a big plus
  • Excellent written and verbal communication and presentation skills
  • Ability to independently manage deliverables with a high degree of accountability or organization
  • Expert level Excel skills
  • High level of comfort building reports and modeling within Excel and PowerPoint.
  • Experience with SQL, Tableau and/or other BI tools is a plus


Additional Information
All your information will be kept confidential according to EEO guidelines.
We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact [email protected] . Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law / EEO is the Law Supplement . To be considered for this position, please upload your resume/CV.
Note to Recruiters and Placement Agencies: Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace.
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We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact [email protected] . Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law / EEO is the Law Supplement . To be considered for this position, please upload your resume/CV.
Dynatrace requires all US employees, contractors or guests entering a US office or event to register with the CLEAR app with their vaccination information or self-certify that they have tested negative for Covid-19 within 48 hours prior to arrival.
Note to Recruiters and Placement Agencies: Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace.

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What are Dynatrace Perks + Benefits

Dynatrace Benefits Overview

Being a leader in the market doesn’t mean it’s all work and no play. At Dynatrace, our employees take their jobs seriously but also like to have fun. While at work, we encourage you to take a break and enjoy a game of ping-pong, have a cup of coffee or go to the gym. Work flexibility is important at Dynatrace, we are investing in your growth and happiness! Dynatrace provides a comprehensive benefit plan that allows employees to select benefits that fit their personal needs and stay competitive in the market place.

Culture
Volunteer in local community
Open door policy
Open office floor plan
Employee resource groups
Remote work program
Diversity
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Tuition reimbursement
Lunch and learns
Promote from within
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

Our values
We keep things simple. Common sense has guided our journey and enabled us to grow and excel. As we’ve developed, we've identified three pillars that define and embody our culture:

Innovate with Passion
We build innovative solutions and creative approaches to our business across all functions to benefit our stakeholders. Our passion is fueled by our profound curiosity, inspiration, and desire to drive positive change.

Engage with Purpose
We aspire to fulfill our mission by committing to excellence and delivering meaningful customer value. We collaborate and communicate effectively to reach our shared goals and aid our customers in achieving their objectives. We listen with empathy, encourage diverse perspectives, act with kindness, and foster an environment where every Dynatracer can have an impact.

Win with Integrity
We deliver results through honesty, transparency, and accountability. We compete with tenacity while upholding the highest ethical standards and respect for our customers, partners, and colleagues. We constantly learn from feedback, celebrate with humility, and strive for excellence.

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