Senior Manager, Sales Enablement

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At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make it easy and accessible for everyone. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. 

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8 billion, we’re experiencing record growth and are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Help us grow our People Development team at Flexport.The opportunity:

The mission of the Global Enablement team is to align people, processes and technology to deliver scalable training and tools to improve the way Flexport serves its customers. We lead complex, cross-functional initiatives to improve operational productivity, realize revenue opportunities, drive talent development and further establish Flexport as the most trusted source for global supply chains.

Enablement at Flexport uses training, content, communication, systems/tools and process improvements to help our growing Sales and Client Solutions teams serve our clients with unparalleled expertise and efficiency. We ensure that these teams have the knowledge, skills, resources, and workflows to turn the complicated world of global freight shipping into an effortless user experience.

We are seeking a Senior Manager of Sales Enablement programs to drive scale, structure, and consistency across our enablement programs in alignment with our overall GTM strategy. You will serve as a people leader, expanding and developing a quickly growing team. 

As a successful candidate, you are a strong people leader who is self-directed in building a strategy and team. You come with enablement experience and understand how to build high-impact programs that feature best-in-class content and a blend of virtual and in-person learning experience.

What you’ll do

  • Identify and scope superb educational content across a range of topics: the freight and logistics industry and market, our service offerings, our software product and functionality, etc.
  • Identify and scope branded client-facing collateral (email marketing, asset management experience (1-pagers), etc.) to support the sale of a diverse range of services
  • Work closely with Sales leadership to identify needs, design solutions, and surface best practices
  • Work cross-functionally with Marketing, Product, Operations, Customs, and Pricing & Procurement to keep the Sales team informed and prepared in a climate of constant change
  • Drive the strategy and development of global AE enablement programs in partnership with senior sales leaders and other partners.
  • Baseline and assess AE skills, knowledge, process and tools required to increase sales productivity at each stage of the buying process. Align development areas to role-specific learning paths. 
  • Help develop and deliver AE frontline manager enablement programs to ensure they have the skills, knowledge, processes and tools required to lead their sales teams effectively.

What you’ll need

  • A BA/BS degree (Master’s degree preferred)
  • 7 - 10 years experience in some combination of the following: Sales (strongly preferred), Training/Coaching (strongly preferred), Sales Enablement, Sales Operations, Marketing, and/or Supply Chain Logistics
  • Experience with sales tools & software (Salesforce, Gong, Quip, etc.) is a strong plus
  • A demonstrated ability to work collaboratively across departments within a complex organization
  • A demonstrated ability to design content to address a specific need or problem
  • A strong sense of urgency and personal accountability (you take the initiative to make things happen)
  • A passion for learning, with energy and enthusiasm to motivate and engage others
  • Strong stakeholder management and cross functional collaboration experience
  • Ability to manage multiple projects and deliverables
  • Exceptional writing chops: we value clarity and pith
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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • GraphQLFrameworks
    • KubernetesFrameworks
    • Ruby on RailsFrameworks
    • TerraformFrameworks
    • AWS RedshiftDatabases
    • ElasticsearchDatabases
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • TableauAnalytics
    • FigmaDesign
    • LatitudeDesign
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement

An Insider's view of Flexport

What’s the vibe like in the office?

During pre-COVID times, the SF office was designed as a hub of innovation. You can feel the creativity from the openness of the space, the dry-erase walls, the sound of coffee in the morning, and the waves of silence broken by laughter and understanding. The office made me want to wake up every day and go to work.

Jim

Engineer Manager

How do you collaborate with other teams in the company?

Any change at scale can make a huge difference. Working with our business leaders we identify these improvements, work through solutions and evaluate their effectiveness. Always looking for ways to reduce complexity.

Raphael

Senior Product Designer

How does the company support your career growth?

Flexport has supported my career growth by continuously providing opportunities for me to explore my interests. Whether it be passion projects, internal leadership opportunities or just casual conversations, Flexport and my colleagues have invested in my long term professional development.

Natalie

Client Solutions Associate

How do your team's ideas influence the company's direction?

Flexport is growing very quickly, and so is our product -- we welcome questions and unique ideas. Our engineers are empowered to identify critical projects, strategically prioritize them, and execute them. You decide how to get us to where we want to go.

Geoff

Chief of Staff

What kinds of technical challenges do you and your team face?

Efficiency, predictability and visibility are the key ingredients missing from the industry today. Our vision guides us to identify the right steps to get there. And be the standard technology of global trade.

Yuko

VP, Product Leadership

What are Flexport Perks + Benefits

Flexport Benefits Overview

Flexport is an employee forward company. We know that life comes first and want you to take the time you need with our flexible paid time off program. We offer highly subsidized health, vision, and dental insurance, 401K, performance bonuses, stock with a 10-year tax option, commuter benefits, a generous maternity (18 weeks with a phase back program that offers reduced hours and flexible schedule during their first month back) and paternity leave (8 weeks), dog-friendly offices, pay equity, career advancement, and more.

Culture
Volunteer in local community
Partners with nonprofits
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Diversity
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Company-sponsored happy hours
Pet friendly
Recreational clubs
Relocation assistance
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend

Additional Perks + Benefits

We're proud that we collectively speak over 40 languages and live on 3 continents. We strive to create a workplace where candidates, employees, and all community members within Flexport’s ecosystem of connected organizations are encouraged to share their stories, celebrate their cultures, and learn from one another. Joining Flexport means joining a truly global community.

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