Senior Manager of Inside Sales at Convoso (Remote)

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Convoso is a leading innovator of contact center software in a continually evolving industry. We are looking for motivated team players ready to jump in as we work together to drive our company’s accelerated growth. (Just a heads up - we were selected as one of the Built In LA best places to work in 2020, 2021 and 2022!)

At Convoso, we’re constantly, vigilantly looking for ways to reshape the future of lead generation contact centers. Our mission is to revolutionize the call center industry by empowering agents to convert leads faster. That’s where you come in.  We’re seeking a Senior Manager of Inside Sales who will be responsible for leading the sales team to achieve quarterly targets and KPIs by establishing and managing sales goals, and monitoring achievement.

What You Will Do:

  • Execute go-to-market strategy, and meet and exceed target and goals
  • Lead the sales team to achieve quarterly targets and KPIs by establishing and managing sales goals, and monitoring achievement
  • Monitor daily the sales activity of the team, and track results.
  • Communicate and establish expectations for weekly activities, pipelines, forecasts and closed deals.
  • Lead and coordinate weekly forecast and pipeline review meetings.
  • Recruit and  hire new Account Executives on the sales process.
  • Develop, coach, and mentor the sales team to grow business, train on sales processes, and promote effective sales strategies
  • Report on sales activity, pipeline development and forecast to the leadership team.
  • Work collaboratively cross-functionally with other departments, especially with the CSM team post sales

Who You Are:

  • Process driven
  • Track record of success in building and developing a team
  • Understands metrics (data driven)
  • Exhibits leadership and people management skills 
  • 5+ years experience managing sales teams (5-10 AEs)
  • Has met consecutive team target achievement ($5M ARR - $10M ARR, or $750K - $2.5M MRR)
  • B2B SaaS experience
  • Complex solution selling experience
  • Understands various sales methodologies (GAP, Challenger, MEDDIC, etc)
  • Typical SaaS sales tech stack experience (Salesforce, Salesloft/Outreach, Gong or
  • Thrives in a fast paced, entrepreneurial environment
  • Moves quickly, thinks strategically, and superb at tactical execution
  • Excellent presentation, organization, and listening skills

Work perks worth the hype:

  • Competitive compensation package
  • Stock options
  • 100% covered premiums for employees for Medical, Dental, Basic life insurance, Long term disability
  • Affordable Vision plan and optional FSA
  • No cost Employee Assistance Program and Travel Assistance
  • PTO, Paid Sick Time, Holidays, Bereavement time, Parental Leave
  • 401k program with generous company match
  • Monthly Gym membership reimbursement
  • Monthly credits toward food & beverage
  • Leadership Development Program
  • Company Outings
  • On and offsite team building events
  • Paid training for departments
  • Your birthday off
  • Apple laptop
  • And a team of highly experienced and kind colleagues!

HQ Office:

  • Casual office environment & dress
  • Daily catered lunches
  • Fully stocked kitchen (Dietary restriction-friendly)
  • Happy Hours
  • Monthly Massages
  • On-site Car Wash 
  • Free Parking
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Technology we use

  • Engineering
    • C++Languages
    • JavaLanguages
    • PerlLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • lampLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • LaravelFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SymfonyFrameworks
    • TensorFlowFrameworks
    • ZendFrameworks
    • MySQLDatabases

An Insider's view of Convoso

What’s the vibe like in the office?

Our office vibe mirrors our core value "Work Hard Play Hard." There are days where everyone is working on their tasks and getting things done, but we make sure to balance it out with ping pong breaks, video game Fridays, and company lunches.

Betty Ly


How do you collaborate with other teams in the company?

At Convoso, we like to promote collaboration amongst departments. It's always nice to see team-members work together to solve a problem!


VP Operations

How has your career grown since starting at the company?

Within the first year at Convoso I had absorbed enough knowledge to become a Software Engineer with leadership opportunities on the horizon. A short year after that I was promoted to Team Lead Engineer. Through hard work and great opportunities I was able to grow my career much more rapidly at Convoso than I could have at another software company


Team Lead Engineer

How do you make yourself accessible to the rest of the team?

My door is always open! If it's closed.. you can always message me. I am always ready to help and solve issues with the team.


VP Operations

What makes someone successful on your team?

We’re passionate about growth. We look for team members who are hungry and passionate about growing as individuals. We like to see initiative, adaptability, and a positive outlook. One of our core values is teamwork. We’re successful as a team when we focus on communication and working together toward our shared goal of putting our customers first.



What are Convoso Perks + Benefits

Convoso Benefits Overview

Competitive compensation package
Medical, dental, and vision insurance
401 (k) employer match program
Gym membership reimbursement
Fully stocked kitchen (vegetarian friendly)
Monthly massages
Weekly catered family lunches together
Weekly happy hours
Your birthday off

Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
On and offsite team building events.
Stocked Kitchen
Some Meals Provided
Happy Hours
Fitness Subsidies
Monthly Gym Reimbursement
Professional Development Benefits
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning

Additional Perks + Benefits

At Convoso, we are governed by our core values, which include 'Teamwork makes the Dreamwork' 'Passion with Purpose' and 'Continuous Growth' and these hold true for our employee perks.

Our leadership are committed to the growth and development of our employees, and host regular training workshops on a wide variety of subjects from business process to communication and leadership skills. Collaboration is key to our success, and opportunities for growth are offered across the entire business.

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