BetterCloud is the market leader for SaaS Operations, enabling IT professionals to transform their employee experience, maximize operational efficiency, and centralize data protection. With no-code automation enabling zero touch workflows, thousands of forward-thinking organizations like Walmart, Oscar Health and Square now rely on BetterCloud to automate processes and policies across their cloud application portfolio.

With 10+ years experience pioneering the SaaS Operations movement, BetterCloud now serves the world’s largest community of SaaSOps experts. As host of Altitude, the industry’s leading SaaSOps event and publisher of The State of SaaSOps Report, the category’s definitive market research, BetterCloud is recognized by customers (G2) and leading analyst firms (Gartner and Forrester) as the market leader in SaaS Operations Management.

Headquartered in New York City, with a product and engineering office in Atlanta, GA, as well as innovation hubs & remote talent across the U.S., BetterCloud has raised $187 million to date.

We’re looking for a Senior Manager, Deal Desk who will lead and scale our Deal Desk team, operations, systems and processes at the company.

Senior Manager of Deal Desk will report to our General Counsel and partner with Sales, Accounting, Finance, and Legal (among others) to optimize for customer experience, sales efficiency, revenue potential, profitability, and compliance.

About You

• 5+ years of experience working in enterprise software / SaaS industry (Deal Desk, Legal, Finance or Sales Operations experience preferred)
• Prior team lead or management experience required
• Proven success partnering with cross-functional teams including various go-to-market teams (Sales, Customer Success, Sales Ops), Legal, and Accounting
• Strong understanding of SaaS revenue recognition and order process principles
• Ability to work independently, and set priorities and business objectives
• Experience in deal structuring particularly among large enterprise agreements
• Experience with Salesforce CRM, Zuora, and various CPQ applications
• Experience with CLMs is a plus
• Excellent verbal and written communication skills
• Highly organized, customer-focused, innovative, and strong attention to details

What You’ll Do 

• Lead the team, systems, and processes to facilitate structuring and execution of all sales transactions at the company
• Provide expert guidance to go-to-market teams in the areas of deal structuring, pricing, contract management, and non-standard structuring requests.
• Provide guidance to go-to-market teams and management on financial implications of deal terms
• Drive best practices to increase sales efficiency and effectiveness via deal reviews, early checkpoint, and enforcement of internal controls and approvals
• Implement policies, processes, and systems improvements to improve sales efficiency, quote processing, and bookings policy governance
• Update, manage, and enforce the company’s bookings policy in close consultation with Accounting and Finance
• Hire, grow, retain, and mentor a passionate team eager to learn and excel

What We Offer

• Competitive salary
• Full benefits package
• Stock options
• Career growth with an industry innovator 

BetterCloud is an Equal Opportunity Employer, including disabled and vets.

*Remote - Qualified applicants based on most states of the U.S.A. are eligible for this position. Note that there are a number of states from where this position cannot be held.

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