Cox Enterprises
Empowering people today to build a better future for the next generation.
Hybrid

Senior Manager, Account Leadership

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The Senior Manager, Account Leadership provides leadership and oversight to the Brand Studio's Account Leadership team. The role will report to the Director/Account Leadership ad will work closely with the Director/Creative Leadership and the Senior Director, Marketing to guide the overall approach to account leadership, strategy, relationships, career growth, team management and how we collectively support our broader team and our stakeholders. The focus of this role is on the strategic and creative work, team management and career growth for the account team. Successful candidates will have a passion for our industry and our work, Cox, helping others learn and grow and bringing strategic insights to make the work smarter.
The Senior Manager - Account Leadership is responsible for leading, managing and building strong relationships with the internal stakeholders across all portfolios. This will be achieved through the development of effective business, marketing, advertising and communication's strategies and plans and leading the TBS team to deliver high quality work in all areas.
Primary Responsibilities

  • Lead team to deliver inventive solutions and work closely with teams internally and externally to go above and beyond for marketing needs and be an expert on the Cox Brand and Brand Voice.
  • Assist team to shape and craft the work - and the presentation of the work - is critical.
  • Manage and orchestrate effective working relationships with all stakeholders who interface with TBS
  • Assure that TBS' work meets or exceed client's and agency's quality standards, is presented in a professional manner, and is delivered in a timely fashion, within the agreed upon budget
  • Become a business resource for the client by being a recognized expert in the stakeholder's business, including business goals and objectives, products, markets, industry, distribution, etc.
  • Working with stakeholders and the TBS team, oversee the development of situation analysis, strategic guides, SWOT analysis, positioning analysis, marketing communications objectives, strategies and tactics, and other strategic planning documents as necessary and appropriate to each client
  • Oversee the development of clear, measurable goals and objectives for client programs and projects, as well as action plans for implementing strategies to measure the effectiveness of agency's work
  • Build stakeholder confidence in the Studio, manage expectations, assure that stakeholders receive "no surprises" and ultimately accepts the Studio's strategic and creative work Communication
  • Provide leadership to assure all departments of the agency get written and verbal information and direction as needed to "get it right the first time" and to meet or exceed client's quality, budget and delivery expectations
  • Manage Studio resources to ensure that there are written records of directions, work orders, recommendations, meetings, etc., which result in decisions or approvals
  • Keep all members of TBS team informed of client acceptance or objections to agency's work.
  • Keep leadership current on issues that may affect the stakeholder relationship, especially any problems or indications of dissatisfaction Financial/Administrative
  • Review and approve proposals, estimates, job costs and invoices and resolve any problems. Assure that client receives adequate explanation for all billings.
  • Record and review chargeable time, expenses, and all other records and reports consistent with TBS policies and procedures.
  • Maintain high level of professionalism in all internal and external communication including e-mail and voicemail correspondence, etc.
  • Record expenses and billable time completely and accurately on a weekly basis


What's In It for You?
At Cox, we reward your hard work with meaningful benefits.
First, we offer a competitive compensation package, 401(k) with a generous company match, comprehensive healthcare, life, and disability benefits, plus numerous other benefits, including adoption assistance, pet insurance, and discounts on travel and cars!
We value people more than technology. That means you'll work within a culture and with a team that values your experience, your contributions, and you - yes, you - as a person. We believe recognition is important, and Cox strives to celebrate those who help make us successful every day. We also encourage diversity and support inclusion; we want you to do you and feel comfortable doing so.
We also offer boundless opportunities for growth; you can sharpen your skills, learn a new talent, join a mentoring program, even earn an advanced degree. You'll find the potential for lateral or upward career growth within the Cox family businesses, including the innovative startups in transportation mobility, clean tech and more.
Qualifications
Minimum

  • Bachelor's degree in a related discipline such as English, Journalism, Marketing, Business or Communications and 8 years 'experience in a related field. The right candidate could also have a different combination, such as a master's degree and 6 years' experience; a Ph.D. and 3 years' experience in a related field; or 12 years 'experience in a related field
  • 3 years 'experience in management or leadership role
  • Must be a polished communicator with an action-oriented focus, capable of solving communication challenges, and helping the team develop original solutions. Should be a strategic thinker and be able to juggle multiple projects under tight deadlines. Familiarity with trends in advertising and knowledge of the promotional spectrum are helpful.
  • Extensive, proven experience working in an accredited Advertising Agency with hands-on experience project managing marketing projects
  • Proven work experience and recognition as Account Lead or similar role
  • Focus on and deep understanding of retail, promotional and/or mobile marketing
  • Excellent writing and editing skills, with a keen eye for detail
  • High level experience with national brands in brand identity and voice
  • Sound judgement skills
  • Solid presentation skills
  • Good people skills and a sense of humor
  • Solid time-management skills
  • A user of Workfront or other project management software


Preferred

  • Bachelor's degree in a related discipline such as English, Journalism, Marketing, Business or Communications


Cox Enterprises, Inc. JD Disclaimer
The statements in this job description are intended to represent the key duties, essential nature and level of work being performed. They are not intended to be all responsibilities or qualifications of the job.
USD 105,700.00 - 176,100.00 per year
About Cox Communications
Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

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What are Cox Enterprises Perks + Benefits

Cox Enterprises Benefits Overview

We want our employees living their best lives. That means different things to different people, so we’ve curated benefits that reflect myriad needs and pursuits. Whether you’re looking for comprehensive healthcare or want to further your education, eager for adoption service support or a solid 401(K), Cox has all this, and much, much more awaiting you.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Onsite office parking
Relocation assistance
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

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