Senior Director, Sales Systems
Say hello to possibilities.
It’s not everyday that you consider starting a new career challenge.
We’re RingCentral, a global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
We’re a $ 2 billion company that’s growing at 30+% annually and we’re expanding our Engineering Team to make sure we stay ahead of the competition.
To succeed in this role you must have experience in:
BA/BS in Computer Science, Math, Physics, or other technical field – M.S. preferred
7+ years of managing teams on complex technology products (CRM experience preferred)
7+ years of experience managing large engineering teams distributed across multiple locations
Experience in Salesforce Development including Custom Objects, Apex, Triggers, Web Services, LWC, Visualforce, REST APIs, SOAP Web Services, Migration and Automation Tools
Experience with Web technologies (HTML 5, CSS 3, JavaScript, Angular 2.0).
Deep experience in front-end and backend software development, and hands-on coding experience in the past
Project Management knowledge and discipline
Responsibilities:
Lead teams that continuously deliver new features in Quote-to-Cash ecosystem with aggressive deadlines and KPIs
Work closely with Product to build the new generation quoting experience in CRM/Salesforce
Take a leading role in partnering with Product and Engineering leadership in short-term, medium and longer-term planning
Lead, coach, and mentor engineering managers and architects in CRM/Salesforce
Own software development lifecycle from refining requirements to the production delivery within a fast-paced, Agile environment.
Work on improving the team's efficiency by facilitating process improvements, best practices, new tools, dashboards, and other performance improvement technologies
Work closely with stakeholders to review the challenges and opportunities for CRM and other Quote-to-Cash needs
Facilitate production support for CRM systems
Ensure efficient collaboration with pier engineering organizations
What we offer:
Comprehensive medical, dental, vision, disability, life insurance
Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter Benefits
401K match and ESPP
Flexible PTO
Wellness programs including 1:1 wellness coaching through TaskHuman and meditation guidance through Headspace
Paid parental leave and new parent gift boxes
Pet insurance
Employee Assistance Program (EAP) with counseling sessions available 24/7
Rocket Lawyer services that provide legal advice, document creation and estate planning
Employee bonus referral program
RingCentral’s Engineering team works on high-complexity projects that set the standard for performance and reliability at massive scale. What kind of scale? Millions of users today and hundreds of millions tomorrow. This is your chance to help imagine, develop and deliver products that raise the technological bar, and power human connections. If you’re a talented, ambitious, creative thinker, RingCentral is the perfect environment to join a world-class team and bring your ideas to life.
RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost-effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.