VORTO
Vorto.AI is an AI driven autonomous supply chain platform.
Dallas-Fort Worth, TX
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Senior Account Manager at VORTO (Dallas, TX)

Sorry, this job was removed at 11:28 p.m. (CST) on Friday, July 14, 2023
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About Vorto

Vorto is on a mission to increase sustainability and create more jobs by making supply chains more efficient across the entire value chain. Through powerful AI technology, Vorto's autonomous supply chain platform seeks to reduce carbon emissions caused by supply chain transportation, improve the lives of approximately 3.5 million truck drivers and create more jobs across all players in B2B transactions. We operate in a very fast-paced and nimble environment that is highly focused on a team-first, accomplishment-oriented culture that is passionate about the organization's success. Our products have been developed by a world-class engineering team that simplifies complex business problems to a degree where adoption is effortless. We encourage you to visit our careers page and read this blog post to learn more about our culture.

We are backed by Golden Gate Capital, a Tier 1 private equity firm based in San Francisco, CA. Golden Gate has a diverse portfolio of companies with over $19 billion in committed capital.

About the Role

We are looking for an Account Manager to help us bring AI to supply chains in the world’s largest companies. You’ll work with our operations and engineering teams to foster customer relationships through feature development, customer, and customer-vendor onboardings, and support operations. We expect you to contribute to thought leadership to support the overall company growth strategy.

Responsibilities

  • Lead the change management and adoption cycle of end-users which includes the delivery and articulation of 5F’s value proposition to various customer stakeholders
  • Onboard and train new medium to large trucking clients to use our 5f OTR platform with white glove treatment
  • Assist platform users to ensure optimal performance
  • Liaise between customer users and Product team to for new feature evaluation and process improvement
  • Immerse yourself in the business & company strategy to understand our biggest opportunities for growth
  • Other duties as assigned

Requirements

  • 2+ years’ experience as a freight broker/transportation solutions provider
  • Extensive experience with Account Management and/or Customer Change Management
  • Proven ability to work cross functionally across customers’ operations, IT, logistics and finance departments while supporting customer adoption
  • Understanding of service-focused operations teams that support a group of customers whose operations are 24/7/365

Compensation: $90-110K

Benefits

At Vorto we are committed to developing our employees and providing them exciting opportunities to grow and prosper in their careers.

We offer a competitive benefits package as well as numerous additional perks, including:

  • Competitive compensation package
  • Paid Time Off and Holidays
  • Health, Dental and Vision Insurance
  • 401(k) retirement plan with company match
  • Flex and Health Savings Plans
  • Company-paid life and short-term disability insurance
  • Company-paid parking or RTD pass
  • Voluntary income protection benefits including Life, AD&D, Critical Illness, Hospital Indemnity, and Accident Protection Insurance
  • Tuition Assistance
  • Employee Assistance Program (EAP)
  • Free or discounted legal program
  • We supply the industry's best hardware and productivity software

Vorto is an Equal Opportunity Employer.

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.

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Henry Reohr
Product Manager
It’s OK To Fail
Where camaraderie equals progress.
Vorto’s culture in one word? “Supportive,” said Henry Reohr. “I’ve never worked with such high-performing team members who are still able to go out of their way to help one another.” He knows his teammates have his back, and vice versa. Together, they have built an environment where failure is OK. “We just work together to move forward,” Reohr said. That sense of camaraderie goes beyond 9-5: The team frequently eats dinner together, and they now have a monthly game night thanks to a new employee’s enthusiasm — proof that togetherness starts from the beginning.
Vorto’s culture in one word? “Supportive,” said Henry Reohr. “I’ve never worked with such high-performing team members who are still able to go out of their way to help one another.” He knows his teammates have his back, and vice versa. Together, they have built an environment where failure is OK. “We just work together to move forward,” Reohr said. That sense of camaraderie goes beyond 9-5: The team frequently eats dinner together, and they now have a monthly game night thanks to a new employee’s enthusiasm — proof that togetherness starts from the beginning.
We have opportunities to shape culture. If you are willing to take initiative, organize something and rally the team around it, then the company will support you.
Ryan Baldini
AI Engineer
Own It
People-focused tech brings a sense of accountability.
When Baldini joined the engineering team, it was a small ragtag group with little experience, but they worked together to build a successful company. The team is now more robust with complementary skills and levels of expertise, plus strong code-review and mentoring processes — yet they maintain a fairly loose organizational and development process. “Our engineers have the freedom to build the solution that is most appropriate to the problem at hand,” Baldini said. They take ownership of those solutions and push themselves to make a difference for people who rely on the tech to do their jobs.
When Baldini joined the engineering team, it was a small ragtag group with little experience, but they worked together to build a successful company. The team is now more robust with complementary skills and levels of expertise, plus strong code-review and mentoring processes — yet they maintain a fairly loose organizational and development process. “Our engineers have the freedom to build the solution that is most appropriate to the problem at hand,” Baldini said. They take ownership of those solutions and push themselves to make a difference for people who rely on the tech to do their jobs.
When we ship a new feature to production, that change immediately affects the livelihoods of thousands of people. That brings urgency and accountability to our team.
Kelsey Abernathy
Operations Manager
The Golden Rule
Lead others how you want to be led.
Kelsey Abernathy strives to be the type of leader she’d want to work for. She makes a tireless effort to identify her team members’ individual strengths and opportunities to help them grow, and she leads by example with honesty. “I’m not afraid to admit I do not know the answers and take that as a learning opportunity for both myself and my employees,” Abernathy said. In weekly one-on-ones with her team members, Abernathy discusses their strengths and goals and ways they can improve to achieve them. She provides encouragement and access to training, and, above all, a supportive space.
Kelsey Abernathy strives to be the type of leader she’d want to work for. She makes a tireless effort to identify her team members’ individual strengths and opportunities to help them grow, and she leads by example with honesty. “I’m not afraid to admit I do not know the answers and take that as a learning opportunity for both myself and my employees,” Abernathy said. In weekly one-on-ones with her team members, Abernathy discusses their strengths and goals and ways they can improve to achieve them. She provides encouragement and access to training, and, above all, a supportive space.
The work we do is hard. As a manager, I will do whatever it takes to ensure my team knows they are appreciated.

What are VORTO Perks + Benefits

VORTO Benefits Overview

Vorto provides the latest in tech and even a 401(k) with a company match which are rare for a startup. This is possible due to the rapid market success of our products, which flow directly from our culture of relentless speed of innovation. Our level of success has enabled Vorto to be competitive in pay along with a big upside in equity potential.

Culture
Team based strategic planning
Open office floor plan
Diversity
Highly diverse management team
Health Insurance & Wellness Benefits
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Financial & Retirement
401(K) matching
Company equity
Vacation & Time Off Benefits
Paid holidays
Office Perks
Commuter benefits
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Professional Development Benefits
Promote from within
View full list of perks + benefits
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