Sales Support Specialist I at First Citizens Bank (Raleigh, NC)

| Raleigh-Durham, NC
Sorry, this job was removed at 1:27 a.m. (CST) on Tuesday, April 12, 2022
Find out who's hiring in Raleigh, NC.
See all Sales jobs in Raleigh, NC
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Overview

  • Supports Bank products and services in the execution of daily sales activities.
  • Identifies sales opportunities through the review of financial information or through client interaction.
  • Facilitates workflow by preparing necessary documentation.
  • Ensures client satisfaction by answering inquiries, addressing account or product discrepancies, and handling daily support issues.

After initial training, candidates have the opportunity to work in a hybrid role where they can work in the office and remote.

Responsibilities

  • Service & Support - Uncovers sales opportunities through analysis, reporting, and daily support operations. Works directly with individuals to address issues and respond to inquiries. Determines target needs and provides resolution.
  • Documentation - Prepares standard documentation presented to clients. This may include proposals, service agreements, and implementation forms.
  • Data Analysis - Sources, compiles, and interprets financial data. Performs analysis to determine trends in market, product, or client information.
  • Product Specialist - Provides knowledge in area of work. Assists in process troubleshooting for both internal and external parties. May assist in creating and monitoring pricing of Bank products or services.

Qualifications

Basic Qualifications:

High school diploma or GED and 2 years of experience in sales, customer service, or operations.
More Information on First Citizens Bank
First Citizens Bank operates in the Financial Services industry. The company is located in Raleigh, NC. First Citizens Bank was founded in 1898. It has 6642 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 61 open jobs at First Citizens Bank, click here.
Read Full Job Description
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Similar Jobs

Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView First Citizens Bank's full profileFind similar jobs