Sales Support Specialist (Contractor)

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A pioneer in K-12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our captivating core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products turn data into practical instructional support to help students at every skill level build a strong foundation in early reading and math. Our programs provide teachers with powerful tools that help them understand and respond to the needs of all their students. Today, Amplify serves over eleven million students in all 50 states.
A pioneer in K-12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our captivating core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products turn data into practical instructional support to help students at every skill level build a strong foundation in early reading and math. Our programs provide teachers with powerful tools that help them understand and respond to the needs of all their students. Today, Amplify serves over eleven million students in all 50 states.
Our highly resourceful Sales Support team coordinates with teams across the company in driving critical work and meeting customer needs. The Sales Support Specialist will be instrumental in addressing the administrative needs of the sales team.
These needs include working with Sales Representatives to build quotes, provide pipeline management support, answer questions from the field, provide remote customer focused support, and act as a liaison between the Sales team and Product and Marketing teams.
The person in this role is goal-oriented, persistent, diligent, and pays close attention to detail. This role reports to the Manager of Sales Support.
"Amplify's COVID-19 vaccination policy requires all staff to provide proof of vaccination for in-person meetings unless an approved exemption is provided."
Responsibilities of the Sales Support Specialist:

  • Work with sales team to understand customer needs and build price quotes that will fulfill those needs
  • Ensure that the quotes are following company policies and guidelines
  • Secure approval for exceptions at any point in the sales cycle
  • Proactively support and quickly provide answers to questions from the field sales team
  • Support pipeline management and system maintenance efforts
  • Provide remote, client-focused support as needed
  • Additional related projects to be assigned as needed


Basic Qualifications of the Sales Support Specialist:

  • BA/BS degree or equivalent work experience
  • 1-3 years of work experience in a related field
  • Experience providing excellent customer service
  • Experience maintaining records and accurate documentation of business information
  • Ability to travel periodically (2-4 times a year for in-person meetings)


Preferred Qualifications of the Sales Support Specialist:

  • 1+ years CRM or Salesforce.com experience, Salesforce advanced training preferred
  • 3+ years' professional work experience in the K-12 education space
  • Proven ability to collaborate and work effectively in a team environment with shared responsibilities
  • Interest in improving industry and product knowledge through self-study, training, and experience
  • Ability able to work independently and gain appropriate level of knowledge through self-study, training, and experience


We celebrate diversity and are committed to creating an inclusive environment for all employees. To that end, we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Amplify is an Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.
This position may be funded, in whole or in part, through American Recovery & Reinvestment Act funds.
Amplify Education, Inc. is an E-Verify participant.
We celebrate diversity and are committed to creating an inclusive environment for all employees. To that end, we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Amplify is an Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.
This position may be funded, in whole or in part, through American Recovery & Reinvestment Act funds.
Amplify Education, Inc. is an E-Verify participant.

More Information on Amplify
Amplify operates in the Edtech industry. The company is located in Brooklyn, NY. Amplify was founded in 2000. It has 1287 total employees. It offers perks and benefits such as Volunteer in local community, Partners with nonprofits, Open door policy, Open office floor plan, Flexible work schedule and Remote work program. To see all jobs at Amplify, click here.
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