Sojern
Sojern is the #1 travel marketing platform built to help travel marketers.
Hybrid

Sales Support Representative

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About us: 

Here at Sojern, we are on a mission to empower travel marketers to move travelers from dream to destination. Powered by machine learning and travel data, Sojern is quickly becoming the #1 travel marketing platform serving thousands of hotels, attractions, airlines and destinations worldwide.

We made Deloitte’s Technology Fast 500 list 6 years in a row, were recognized on the Top Company Cultures list by Entrepreneur Magazine, and were named a Best Place to Work by AdAge. We are headquartered in San Francisco with teams based in Dubai, Dublin, London, Paris, Omaha and Singapore.

Our team is passionate about travel and the core values that define our culture: Win as a team, Embrace Inclusion, Be Genuine, Deliver Wow, and Center Around the Customer.

Need more convincing? Check out our Glassdoor reviews!

The Role:

We are looking for a driven, self-motivated, and hungry to learn individual, who is looking to build a career in digital advertising. As a Sales Support Representative, you will be a key player on a global team supporting and streamlining our pre-sales operations. Your primary focus in this role will be to support Sales Executives with customer and campaign data entry into Salesforce, while prospecting new leads and qualifying them for regional and global Business Development Representatives. As part of this developmental position, you will receive the opportunity and resources to prepare you for growth and success into several Sojern teams and roles.

Responsibilities:

  • Proficiently utilize Salesforce, with Sojern’s architecture and guidelines

  • Work closely with the inside sales organization to find new prospects

  • Effective at navigating a number of prospective tools and websites to identify key decision makers

  • Follow Sojern sales processes, products, pricing, and cross-functional operations

  • Develop internal relationships with stakeholders such as Sales, Account Managers and Product

  • Own Salesforce or Excel data entry for Contacts, Products and Schedules of the assigned Sales Opportunities

Desired Skills and Experience:

  • Bachelor’s Degree (preferred in business, marketing, or a related field)

  • Goal-oriented, passionate, high-energy professional with a “no excuses” attitude

  • Self-motivated, willing to learn new technologies and able to work independently & cross-functionally

  • Excellent oral and written communication skills

  • Ability to multitask, prioritize and manage time effectively

  • Hands-on experience using Salesforce.com is a plus

  • Digital Marketing experience is a plus

  • Spanish language abilities is a plus

Perks:

  • Opportunities: Be part of a growing team with training and support to help you grow

  • Ownership: Lead creative and challenging projects

  • Give Back: We give 40 hours a year to volunteer and organize office volunteer programs with local organizations

  • Culture: Strong core business values, focus on teamwork, vibrant, social and fun environment

  • Travel Perks: IATA membership, Hotel Stay Policy
  • Recognition: Bonusly program
  • Wellbeing programs : Wellness Coach, Spring Health, Employee Assistant Programs
  • Cell & Wifi allowance
  • Flexibility: Remote and Hybrid work options 

  • Equity: Sojern offers all employees Stock Options

  • Flexi-Fridays: No Meetings on Fridays and Occasional 1/2 Days

Our Commitment to Diversity Equity and Inclusion:

At Sojern, we work to create a brave space that seeks out, embraces, and promotes diverse thoughts, beliefs, and experiences of Sojernistas globally.
We are building a workforce that represents the customer base we are serving and the world we live in. A diversified workforce is an innovative workforce. Just as there is no one archetype traveler, there is no one archetype employee. We foster diversity and inclusion across the company, actively seeking to amplify underrepresented voices and apply diverse perspectives to ensure products, policies, and programs are relevant for our employees and clients alike.
Embracing our differences and celebrating them moves us towards our goal of making travel inclusive of all. Sojern has over 15 employee-led Affinity Groups, including Embrace Inclusion, So-Proud, Sojern Women's Group, Sojern Gives Back, and more, which are the core of our culture, fostering belonging, inspiring learning, and creating opportunities for all Sojernistas across the globe.

At Sojern, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, gender orientation, sexual orientation, age, marital status, veteran status, or disability status.

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What are Sojern Perks + Benefits

Sojern Benefits Overview

Beyond the excellent health benefits and retirement savings options, we want our employees to enjoy what our business is built on: travel. We want them to experience new cultures and continents, or just enjoy more local pleasures that enrich their daily lives. As the saying goes, “Travel is an investment in yourself.”

Culture
Volunteer in local community
We regularly organize office volunteer programs with local charities and organizations, as well as provide 40 hours of paid time per year for employees to volunteer.
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
Employee awards
Flexible work schedule
Flexi Fridays allow employees to end their work day at noon every Friday. Additionally, Sojern has a strict “no internal meeting” policy on Fridays.
Remote work program
Diversity
Documented equal pay policy
Highly diverse management team
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Sojern pays 100% of the premium for both short- and long-term disability insurance.
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Employees can participate in our global #SoFit program. Chapter leaders in each office organize fitness activities like yoga, running, or spin that are free for employees to attend.
Mental health benefits
Abortion travel benefits
Employees have a medical travel stipend so they can access healthcare services that are not available locally, which can be used on flights, taxis, fuel, and lodging to travel for a medical procedure.
Financial & Retirement
401(K)
401(K) matching
Sojern contributes 2% of your compensation to your 401k plan. There is no waiting period for the contribution to begin, and all contributions vest immediately.
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Our global parental leave policy includes 16 weeks of pay for birthing parents and 12 weeks of pay for non-birthing parents, effective from the day of joining until the child's first birthday.
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Sabbatical
Sojern offers employees with 15 years of continued service the opportunity to take a four-week paid sabbatical, along with a $10,000 bonus.
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Home-office stipend for remote employees
Sojernistas are provided with state of the art computer and tech, plus phone ($50) and internet ($30) monthly allowance.
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
All employees have access to an annual L&D stipend, as well as ongoing training and support to help you grow while leading creative and challenging projects.
Continuing education available during work hours

Additional Perks + Benefits

Another valuable benefit offered at Sojern that shows our commitment to work-life balance is "Flexi-Fridays". This benefit allows employees to end their work day at noon every Friday, in addition to having a strict “no internal meeting” policy on Fridays. This gives employees a break from the typical flow of calls and meetings, provides additional flexibility with their day, and frees up time for them to spend with family and friends.

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