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Moody's (NYSE: MCO) is a global integrated risk assessment firm that empowers organizations to make better decisions. Our data, analytical solutions and insights help decision-makers identify opportunities and manage the risks of doing business with others. We believe that greater transparency, more informed decisions, and fair access to information open the door to shared progress. With over 11,000 employees in more than 40 countries, Moody's combines international presence with local expertise and over a century of experience in financial markets. Learn more at moodys.com .

At Moody's, we're taking action. We're hiring diverse talent and providing underrepresented groups with equitable opportunities in their careers. We're educating, empowering and elevating our people, and creating a workplace where each person can be their true selves, reach their full potential and thrive on every level. Learn more about our DE&I initiatives, employee development programs and view our annual DE&I Report at moodys.com/diversity

Moody's Analytics provides financial intelligence and analytical tools supporting our clients' growth, efficiency and risk management objectives. The combination of our unparalleled expertise in risk, expansive information resources, and innovative application of technology, helps today's business leaders confidently navigate an evolving marketplace.

Department

CRE OU

Role/Responsibilities

Market Manager (Sales)

Catylist Commercial Real Estate Technology, a division of Moody's Analytics and a leading commercial real estate research and marketing technology provider is looking for a qualified field sales and customer service representative. Catylist provides a data rich hybrid platform combining state of the art technology, intensive data collection and a full capacity marketing application.

This position will report to a Sales Manager within the Broker Division of Moody's Analytics CRE. Catylist and Moody's use the most current internal and external communication technologies for outbound sales presentations and internal discussions. This position requires phone usage, email, in-person meetings and monitoring of sales metric activity directly in a Salesforce based CRM platform. We're seeking a focused market rep who is not only skilled at training current customers and providing customer service but is also proactive and motivated to drive growth. The candidate must possess excellent communication skills as well as relationship management skills. Travel will be 40% within assigned region. Strong self-motivation required.

Employment or industry experience in commercial real estate and an understanding of CRE technology and research data platforms preferred.
Responsibilities:

• Respond to customer inquiries and requests via phone or email in a timely fashion.
• Document all inquiries, requests, resolutions, and follow-up tasks.
• Raise inquiries and requests as necessary to the appropriate department or person following outlined guidelines. Follow up until resolved in a timely fashion.
• Exhibit a courteous and empathetic demeanor to all customers.
• Deploy a consultative approach to solution sales.
• Educate customers and prospects on platform utility and navigation.
• Grow existing customer accounts through web and in-office training and sales presentations.
• Meet quantitative performance metrics as outlined.
• Attend company sponsored conference calls.
• Conduct web-based training sessions and sales webinars quarterly, or more frequently as needed.

Qualifications

• Bachelors' degree
• 3-5 years of sales or customer service experience in a SAAS or commercial real estate environment
• Experience working within a proactive direct sales environment emphasizing inbound and outbound calls and customer retention.
• Excellent interpersonal and communication skills
• Comfortable working in a self-starter, high volume role
• Proven track record to prioritize tasks and manage time efficiently
• Digital literacy in various software and web-based applications.

Must be fully vaccinated for COVID-19 (i.e., at least 2 weeks after last dose) and, if hired, present proof of vaccination on start date, as determined by Moody's.

Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Moody's also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email [email protected] . This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.

For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.

This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.

Click here to view our full EEO policy statement . Click here for more information on your EEO rights under the law . Click here to view our Pay Transparency Nondiscrimination statement .

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.