Sales Operations Specialist at 3Play Media

| Boston, MA
Sorry, this job was removed at 6:24 a.m. (CST) on Thursday, February 10, 2022
Find out who's hiring in Boston, MA.
See all Sales jobs in Boston, MA
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
About the Job
We are looking for a Sales Operations Specialist to join the Sales Operations team - an exciting opportunity to harness a great tech stack to create efficiencies and drive growth across a busy sales team! The Specialist is responsible for administering the HubSpot CRM system as well as additional sales platforms like ZoomInfo, Triblio, Sales Navigator, Alyce, Vidyard and Gong. This person will provide user support and problem resolution for 30+ CRM users, and will be responsible for various implementation processes, such as data import/export/updates, data migration, system customization, implementation of workflow and validation rules, and reports and dashboard creation. The Specialist will work cross-functionally to identify, develop and deploy new business processes and will play a key role in ensuring adoption of the platforms.
About You
You are logical, detail-oriented and curious, always seeking out ways to improve and grow. You love data and applying technology to solve business challenges. You're a problem solver with a bias toward action - unafraid of coming up with creative solutions. You have an analytical mind, a collaborative nature and a positive outlook.
Duties & Responsibilities
  • Collaborate cross-functionally to proactively administer our HubSpot CRM instance and other platforms
  • Build and maintain custom objects/fields, validation rules, profiles, permission sets, sharing rules, chatter groups, lightning flows and email templates to optimize business processes
  • Design and refine layouts, reports & dashboards to democratize information and ensure user adoption
  • Drive technical design to user requirements without degrading other business processes
  • Create and manage user testing
  • Manage organization license costs in collaboration with the Sales Operations Director
  • Maintain knowledge of latest releases and security concerns and ensure developed solutions remain compliant with all applicable standards
  • Stay abreast of emerging technologies and best practices and how they can be applied at 3Play
  • Be an agent of change - streamline processes, accelerate innovation, and ensure stakeholder delight

Position Requirements
  • Hubspot CRM certifications + 2-3 years of experience administering CRM to meet business requirements
  • Ability to use out-of-the-box HubSpot CRM functionality and HS Sequences, as well as building custom solutions
  • Experienced with workflows, playbooks, and custom objects
  • Experience conducting gap analyses on existing processes or tools and identifying potential alternatives
  • Experience with one or more of ZoomInfo, Triblio, Sales Navigator, Alyce, Vidyard and Gong a plus
  • Strong documentation and verbal/written communication skills

About the Company
3Play Media is a rapidly growing, profitable technology company with a startup culture making a huge impact on the way people consume online media. We provide premium captioning, transcription, audio description, and translation solutions to over 5,000 higher ed, enterprise, media, and government customers. Our goal is to simplify the workflow through flexible APIs, a secure online account system, and integrations with a multitude of players, platforms, and lecture capture systems. We got our start in 2008 out of MIT Sloan and we are based in Boston, MA.
Work Environment
We have an awesome work environment! Our team is hard working, laid back, and fun. We prioritize the ability for our employees to do their work quickly and efficiently without getting stuck in office politics and wasteful meetings. The team is dedicated to building a successful company. We have a spacious office with lots of natural light located in the North End. The work we do is fun, interesting, and gratifying. Your work will have a direct impact on our company's success.
Location
3Play Media is located in Boston, MA - North Washington St on the Green & Orange line and near North Station. We are in the heart of Boston's thriving North End District. We are located near some of the best restaurants and surrounded by Boston's buzzing tech scene.
Perks
  • Professional growth and development opportunities
  • Competitive compensation
  • Medical, Dental, and Vision benefits
  • 401K matching program
  • Paid vacation, birthday, volunteer days, and sick leave
  • Disability and life insurance
  • Charitable contribution matching program
  • Transportation subsidy
  • Company sponsored social events
  • Snacks and beverages provided
Read Full Job Description
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • RubyLanguages
    • AWSLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • Ruby on RailsFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • CanvaDesign
    • MiroDesign
    • PhotoshopDesign
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • DocuSignCRM
    • HubSpotCRM
    • MarketoCRM
    • MarketoLead Gen
    • ZoomInfoLead Gen

An Insider's view of 3Play Media

What’s the vibe like in the office?

I love that I'm constantly learning and being challenged. No matter what, I love how my ideas are valued and heard – at 3Play, you really feel like you're part of the company & you can directly see how your efforts are leading to the company's success.

Sofia

Marketing Programs Manager

What's the biggest problem your team is solving?

What my team is trying to solve isn't necessarily a problem... the company keeps on growing, and we're just trying to keep up!

Amanda

Office Manager

How has your career grown since starting at the company?

My experience at 3Play has been a whirlwind – I was hired for content production in 2014, and now I'm the VP of Marketing! I currently manage our marketing team, strategy, & operations.

My background is a testament to how the company feels about promoting internally, and I'm grateful I was given the chance to prove I could make an impact.

Lily

Vice President of Marketing

What is your vision for the company?

We're at the forefront of making video the ultimate tool for learning, communication, and entertainment. One day, nearly every video will be accessible.

This presents exciting (and daunting) operational challenges, which we're taking on full steam ahead to be the unequivocal leader in the space.

Josh

Co-Founder, Chief Revenue Officer

How do you collaborate with other teams in the company?

The culture is generally quite open, and people are very friendly – they're just a ping away, always ready to help!

We also have an event called "3Play Palooza," that encourages company collaboration across teams to collectively understand & tackle various challenges we face.

Neel

Senior Software Engineer

What are 3Play Media Perks + Benefits

3Play Media Benefits Overview

At 3Play Media we know that a company is only as good as its people, which is why we want ours to have everything they need to feel great. We offer comprehensive health insurance benefits.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
We have lots of mini committees like Social Committee, Accessibility Committee, D&I Committee & 3Play Palooza Committee - each of which organizes events at 3Play focused on our mission and values.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 8 weeks of parental leave. For employees with the company 6 months or more, the first 6 weeks are paid at 100% of base salary.
Flexible Work Schedule
We provide employees with a flexible work schedule that includes flexible start and end times as well as during the day.
Remote Work Program
Our remote work program includes work from home during the COVID pandemic and at all other times work remotely on occasion as needed.
Family Medical Leave
Company sponsored family events
We have an annual summer outing for our employees and their families.
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Customized development tracks

More Jobs at 3Play Media

Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView 3Play Media's full profileSee more 3Play Media jobs