Sales Operations Specialist, Customer Accounts at UserZoom (Remote)

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At UserZoom, we're partnering up with some of the world's largest and most recognisable brands to help them create digital products their customers love. UserZoom is the only platform on the market that removes the barriers to testing, measuring and optimizing digital experiences across channels and touch points. With our software, companies can measure and create better digital experiences.
We're a leading enterprise B2B platform, growing rapidly off the back of our recent investment and we have ambitious plans for the future. We have more than 1,000 clients, including nearly half of the organizations on the Fortune 100 list.
Check out more info here:
The Job
As our Sales Operations Specialist for our Account Management function, you'll work closely with our SVP, Customer Accounts as well as our VP, Revenue Operations to drive excellence in our processes and operational activity.
You'll partner with the Account Management teams across North America and EMEA to generate order forms and ensure opportunity records are maintained for renewals and upsells in Salesforce. You'll also be closely aligned to our RevOps team as well, ensuring all quotes accurately reflect the proposals.
This is your opportunity to play an active role in streamlining the operational efficiency of our Customer Accounts team and contribute to the ongoing success of UserZoom.
This is a contract position and can be performed from anywhere in the United States.
To excel in this role, you'll:
  • Have experience in Salesforce and CPQ
  • Have excellent stakeholder management skills
  • Be a quick learner
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • KotlinLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • Backbone.jsFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • AxureDesign
    • BalsamiqDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • HootsuiteCMS
    • Chorus.AICRM
    • DriftCRM
    • HubSpotCRM
    • LinkedIn SalesNavigatorCRM
    • OutreachCRM
    • SalesforceCRM
    • Salesforce CPQCRM
    • Salesforce PardotCRM

What are UserZoom Perks + Benefits

UserZoom Benefits Overview

15 PTO days per year, on an accrual basis
10 Paid Holidays & up to two 2 Floating Holidays (dependent on hire date)
Company Bonus Scheme
Your birthday off!
401k, with match
Stock Options
Health Benefits: Medical, Dental and Vision
Flexible Spending Account
Health Savings Account
Commuter Benefits
Basic Life Insurance
Long- Term Disability
Short- Term Disability

Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within

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