connectRN is a tech enabled platform connecting nurses and aides with opportunities to improve their work life. We believe nurses and aides are the backbone of the healthcare system, and deserve to be rewarded, respected, and recognized for their contributions. Our platform offers career development resources, flexible shift offerings, and the opportunity to participate in a supportive community of peer professionals. By using technology to bring nurses together, we empower healthcare workers to take control of their careers and their futures. connectRN was conceived by a nurse to empower clinicians at every experience level. Headquartered in Waltham, Mass., connectRN serves the American healthcare sector. To learn more about our platform, please visit https://www.connectrn.com/.

We are looking to hire a Sales Operations Manager to support the growth and scalability of our Sales team. Reporting directly to our Head of Sales and Business Development, this person will be responsible for managing the operational support and efficiencies needed to allow for the growth and development of the Sales team across all serviceable markets within the US.

You will...

• Work collaboratively with the Sales team to assist in effectively implementing SOPs to drive scalability in daily cross departmental operations
• Assist in managing client onboarding experience and operational support
• Manage and develop Salesforce documentation to support data driven decisions
• Work directly with the Marketing team to manage & direct all business leads, and campaign deployments
• Define and deliver techniques to improve the funnel performance for sales management

You have...

• Proven success in a business-focused role running cross-functional initiatives and understanding product from operational, and brand perspective
• Few years of experience with CRM management and enablement within Salesforce to assist the growth of business development operationally
• Experience with assessment and implementation of software products to aid in training & development of the Sales team
• Experience leveraging BI tools to support data driven decisions
• Ability to thrive in ambiguous environments and create SOPs to provide greater clarity for future state of the business

You'll get...

• 100% employer-paid premiums for your (and your family's) Health, Dental, Vision, Short Term Disability, Long Term Disability, Life and AD&D insurance
• Flexible schedule/work (We’re currently remote due to uptick in Omicron variant but anticipate this role to be hybrid based out of our Baltimore office in a flexible model once it is safe to do so.)
• Health Savings Account with contributions from connectRN of up to $2,000 annually
• Flexible time off policy
• 401k with match

Please note that we are only able to hire permanent residents (green card holders) or U.S. citizens at this time. As a healthtech company, connectRN is committed to the health of its employees and will only hire those who are vaccinated against COVID-19 or if unvaccinated exclusively due to medical or religious exemption.

connectRN is an equal opportunity employer. As Connectors, we embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. If this role would make you excited to come to work every day, please apply! We look forward to connecting.