Sales Operations Manager

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Research shows that women and underrepresented groups only apply to jobs only if they think they meet 100% of the qualifications on a job description. IMO is committed to considering all candidates even if you don’t think you meet 100% of the qualifications listed. We look forward to receiving your application!


Work that is meaningful. A job that has impact. Colleagues that inspire. That’s what you’ll find at Intelligent Medical Objects (IMO), a growing health IT company creating clinical terminology and insights solutions that are used by more than 740,000 US physicians and 4,500 US hospitals to power better patient care and support meaningful analytics. 


We are seeking a Sales Operations Manager, who will drive revenue through operational excellence at scale.


In this role, you will be an individual contributor and responsible for driving deal desk activities including deal construction and approval, pipeline analysis and management, forecast accuracy, and reporting. 

To be successful in this role, you will have a strong track record of supporting and enabling sales teams and applying rigor to sales processes. You will also be relationship-focused, data-driven, and thrives within a fast-paced, high-growth environment.  

What You'll Do:

  • Own and drive processes for the following tasks: sales forecasting, deal desk activities, and sales-readiness
  • Partner with leadership to streamline and automate sales processes and increase sales productivity
  • Understand opportunities and ensure Salesforce cleanliness to enable forecast accuracy
  • Operate the deal desk, ensuring pricing and legal guidelines are followed and internal processes are running smoothly in support of achieving sales objectives
  • Drive the sales enablement function with the objective of reducing new hire ramp time, improving overall sales productivity, ensuring sales process consistency, and driving the adoption of new tools and processes
  • Analyze data and provide reports and key insights to leadership 
  • Continuously improve and maintain Salesforce.com

What You'll Need:

  • 3+ years of sales operations experience, preferably in B2B, SaaS environments
  • Demonstrated ability to design, modify, and implement sales processes and tools.
  • Proficiency with a CRM (Salesforce preferred) and other sales and productivity tools such as Tableau (preferred but not required)
  • Understanding of sales process and opportunity stages. 
  • Results and Data-Driven individual who is highly collaborative and operates seamlessly across departments
  • Demonstrates discipline, focus, and accountability
  • Demonstrates drive and ownership of key initiatives
  • Process-orientated and data-driven with strong business acumen
  • Analytical and curious – seeks to solve problems
  • Exceptional ability to listen, understand and communicate
  • Ability to thrive in a high-growth environment

What We'll Give You:

  • The space to be innovative and collaborative with your peers and Growth team members. 
  • Training from the best. Collectively, we’ve got years of expertise in Healthcare and IT. 
  • Part of a tight-knit team that supports each other, challenges each other and is looking to make a significant impact in the industry. 
  • Excellent benefits package, including competitive benefits through multiple health, dental, and vision plans, 100% company match up to 5% contribution on your 401(k), flexible PTO and hours, peak performance club trips, and more!

#LI-Remote #LI-LF1


At IMO, we celebrate diversity and are committed to creating an inclusive environment for all employees. IMO is proud to be an equal opportunity workplace and is an affirmative action employer. 


IMO also provides visa sponsorship opportunities. Please don't hesitate to apply if you meet all the qualifications for this position and require visa sponsorship.

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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
Providence, RI
Provo, UT
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C#Languages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • AngularFrameworks
    • ASP.NETFrameworks
    • KafkaFrameworks
    • ScikitFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • TerraformFrameworks
    • AWS RedshiftDatabases
    • ElasticsearchDatabases
    • Microsoft SQL ServerDatabases
    • NoSQLDatabases
    • PostgreSQLDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • New RelicServices
    • TableauAnalytics
    • AxureDesign
    • FigmaDesign
    • MiroDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • LinkedIn SalesNavigatorCRM
    • SalesforceCRM
    • MarketoLead Gen
    • ZoomInfoLead Gen
    • Microsoft TeamsCollaboration
    • ZoomCollaboration
    • Microsoft PlannerProject Management

An Insider's view of Intelligent Medical Objects

How would you describe the company’s work-life balance?

The work-life balance to not only be existent but promoted at large by leadership. Employees are strongly encouraged to take the time they need to avoid burnout, and to proactively maintain the balance needed to thrive both personally and professionally. I am so excited to work for a company that truly understands the value of work-life balance!

Meosha Muhammad

Director, People & Culture

How does the company support your career growth?

IMO provides a number of avenues to improve and grow in any career direction you choose. For me, this has come from regular career conversations with my manager, participation in the Mentorship Program for cross-functional or peer-to-peer mentoring, and a 6-week stint through the Rotation Program to get hand-on experience outside my "home" team.

Cassie North

Sr. Staff Software Engineer

How do you empower your team to be more creative?

Giving the team space, the opportunity to iterate and noodle on ideas, and permission to fail quickly, is essential. It’s also important that managers don’t just jump in with “here’s how I think we should do it” – that kills the ideation and stops the creativity.

Scott Singer

Director, Software Engineering and SRE

What are Intelligent Medical Objects Perks + Benefits

Intelligent Medical Objects Benefits Overview

We offer a robust and comprehensive benefits plan that is tailored to providing world-class healthcare
solutions at the participant’s choosing. Our High Deductible plan is designed to promote thoughtful
choices and prioritize preventative care. Our match of HSA contributions is 20% higher than the industry
average. And IMO covers, on average, 80% of healthcare premiums for employees overall; and we cover
as much as 88% for some elections and levels of coverage. Our employees spend half the average
monthly on medical benefits ($74/month for IMO employee coverage vs. $152/month industry
benchmark; $217/month for family coverage vs. $420/industry.

Culture
Volunteer in local community
IMO is proud to host volunteer events to give back to the community that supports us. We believe that it is our responsibility to use our resources to make a positive impact in the world.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Hybrid work model
President's club
Flexible work schedule
Aside from obvious commitments to our clients and to each other, we are not tied to offices, desks or clocks. We generally work how, when and where we need to do your best work.
Remote work program
Our teams in the Chicagoland or Houston, TX areas find their way into an office 2 days a week. Employees outside of those areas may need to travel occasionally, with advance notice.
Diversity
Highly diverse management team
Diversity starts at the top. Ann Barnes (CEO), knows the importance of diversity and requires that 50% of all resumes she sees for positions on her team are women.
Hiring practices that promote diversity
Our hiring teams embrace best practices to promote and include a diverse pool of candidates in interview processes, while developing diverse interview panels to meet candidates.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Through Chard Snyder, you can contribute pre-taxed dollars to any, or all, of 3 FSAs including healthcare, dependent care, and commuter. The maximum contribution to the healthcare FSA is $2,750.
Disability insurance
We provide Life and Disability insurance through Dearborn. IMO covers 100% of your pre-disability earnings for the first 4 weeks and 60% for the remaining time up to 12 weeks total.
Dental insurance
Through MetLife, employees have the option of 2 plans to use for preventative, basic, orthodontia and major services. Our plans cover 100% of preventative care.
Vision insurance
We have 2 plans provided by VSP which include allowances for frames and contacts.
Health insurance
All benefit coverages begin the month following your start. Health insurance is provided by Blue Cross Blue Shield with the opportunity to enroll in 1 of 2 PPO medical plans.
Life insurance
Provided by Dearborn, IMO covers $50,000 at no cost, with additional voluntary buy-up options available.
Pet insurance
Wellness programs
IMO’s wellness pillars include physical, emotional, financial, social, and career. We offer (along with BCBS) a variety of ways to improve your overall wellness to thrive personally & professionally
Team workouts
We organize group Peloton rides/runs as this helps people remotely stay connected and also have fun.
Mental health benefits
We partner with GuidanceResources to provide an employee assistance program to help you and your family members find solutions and resources to tackle life’s challenges
Financial & Retirement
401(K)
401(K) matching
IMO may match up to 5% of your contributions on a pay period basis once you become eligible to participate.
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
IMO offers pre-taxed dollars into an account that supports your eligible commuting expenses. Elections can be made monthly and funds rollover for the duration of your IMO employment.
Company-sponsored outings
Topgolf, “Paint & Sip”, Ping Pong competitions and more! Time together outside the office is important to us.
Free snacks and drinks
We have unlimited snacks (healthy options included), coffee, tea, beer, etc. Help yourself to whatever, whenever!
Some meals provided
Onsite office parking
Free parking at our Rosemont HQ.
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
We encourage, practice and promote all employees to set aside time for informal and formal learning sessions. Every employee has access to LinkedIn Learning.
Online course subscriptions available
Customized development tracks

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