Sales Operations Analyst at Ontra (Atlanta, GA or Remote)

| Atlanta, GA +8 more | Remote
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Where we work

Our team enjoys hybrid/remote flexibility and we offer employees a generous WFH budget to help create a productive and ergonomic WFH environment. If you are located in a city where we have an office, you are welcome to work from the office on a voluntary basis.

About the opportunity

The Sales Operations Analyst will be responsible for driving revenue growth of the sales team, through the responsibility of data management, sales reporting, and support on data-driven initiatives within our sales organization. This person will work cross functionally in order to ensure accurate data and utilize reports to measure performance and set goals for the sales team. This role is a great opportunity for someone who enjoys taking the initiative to look at data in a different way and working with a growing team to create consistency and efficiency within a sales process at a hyperscaling company!

The Sales Operations Analyst will report directly to the Senior Manager, Revenue Operations at Ontra, and location is flexible*. 

What you’ll do

  • Data management: Continuously work with the greater sales team to ensure all data is accurate and up to date for reporting and analysis purposes
  • Ad-hoc requests: Handle one-off requests on different sales metrics and general data within our CRM
  • Data driven initiatives: Proactively analyze different datasets with the goal of finding ways to improve our sales process and shorten our sales cycle
  • Goal-setting: Review sales activity and create/measure goals across different sales team segments
  • Automate processes: Find areas within our sales process that can be automated in order to free up selling time and reduce data entry responsibilities
  • Reporting: Measure KPIs on a monthly basis with respect to month over month growth or decline, including visualizations
  • Forecasting: Use historical data to forecast accurate sales performance 

What you’ll bring

  • Salesforce: Strong understanding of Salesforce (Lightning), i.e., process builder, flows, custom reporting, and dashboard creation (Apex a major plus)
  • Technical expertise: Advanced proficiency in Excel/Google sheets; experience working with unstructured data and translating them into  workable models
  • Experience: 2-3 years of sales operations/strategy experience, preferably in a high growth SaaS company
  • Analytical and problem solving skills: Capable of diving deep into datasets and drawing actionable insights from them
  • Detail-oriented: Attention to detail while monitoring and maintaining the integrity of our data. Data capture is only as good as the accuracy in which it is represented!
  • Communication: Able to coherently express findings and why they are important to the business
  • Proactive mentality: Take the initiative to examine data in different ways and test different data-driven strategies based on quality hypotheses and intellectual curiosity
  • Collaborative: Ability to work cross functionally and gather qualitative data that helps support strategic decisions

About Ontra

Ontra, the global leader in Contract Automation and Intelligence, combines AI-enabled software with a global network of highly-trained lawyers to offer a comprehensive solution for recurring legal workflows. By streamlining repetitive legal processes and transforming contracts into structured data, Ontra lowers costs, improves quality, and reduces turnaround times. Ontra is headquartered in San Francisco, with global operations across North America, Europe, and Asia. We also offer remote work and location flexibility.

Learn more at www.ontra.ai.

Our benefits

  • Competitive compensation package (including salary and equity opportunity) 
  • Remote work flexibility & $1K WFH budget
  • $2K annual professional development stipend
  • Generous parental leave & other benefits
  • Unlimited PTO
  • Twice-weekly lunch perk
  • And much more!

Inclusivity

Ontra is committed to the full inclusion of all qualified individuals. As part of this commitment, Ontra will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected]

*Where we currently hire

United States

  • California (Offices: San Francisco and Los Angeles)
  • Washington D.C.
  • Connecticut
  • Florida
  • Georgia
  • Illinois
  • Massachusetts
  • Minnesota
  • New Jersey
  • Nevada
  • New York (Office: New York City)
  • Oregon
  • Pennsylvania
  • Tennessee
  • Texas
  • Utah
  • Virginia
  • Washington

The United Kingdom (Office: London)

Hong Kong

Singapore

All persons hired will be required to verify identity and eligibility to work in the location where they are hired and must complete required employment eligibility verification upon hire.

NOTE to External Agencies: We are not accepting any blind submissions or resumes/CVs from recruitment agencies. Any candidates sent to a member of Ontra will NOT be accepted or considered as a submission without a signed agreement in place.

#LI-Remote


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • PandasLibraries
    • SpacyLibraries
    • Scikit-learnLibraries
    • NumpyLibraries
    • PandocLibraries
    • TesseractLibraries
    • Ember.jsFrameworks
    • Ruby on RailsFrameworks
    • TensorFlowFrameworks
    • PytorchFrameworks
    • KerasFrameworks
    • DaskFrameworks
    • TornadoFrameworks
    • JupyterFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • SnowflakeDatabases
    • SegmentAnalytics
    • SketchDesign
    • FigmaDesign
    • NetlifyDesign
    • AsanaManagement
    • Pivotal TrackerManagement
    • NotionManagement
    • WordpressCMS
    • SalesforceCRM
    • LeanDataCRM
    • KlipfolioCRM
    • BizibleCRM
    • MailChimpEmail
    • MandrillEmail
    • G-suiteEmail
    • LitmusEmail
    • UnbounceEmail
    • MarketoLead Gen
    • OutreachLead Gen
    • DriftLead Gen
    • On24Lead Gen
    • SendosoLead Gen
    • GongLead Gen
    • Google AdsLead Gen

An Insider's view of Ontra

How would you describe the company’s work-life balance?

Everyone is trusted to take time off throughout the year when they want to, and they actually do take time off. I also have my Slack notifications turned off every night, on weekends, and on PTO. We’re all about finding ways to achieve ambitious goals with sustainable and healthy day-to-day processes.

Robyn

User Experience Designer

What does your typical day look like?

I spend most of my time with our customers to understand the tech-enabled legal processes currently in place and offer recommendations on products and services that will support their continued success. I work across the organization from partnering with our attorney partners- to collaborating with the Product team to improve and scale our process.

Josh

Managing Director, Account Management

How has your career grown since starting at the company?

Ontra has been great for the growth of my career. I’ve learned a ton getting to work alongside brilliant and collaborative engineers who take the time to investigate and explain the technical details of what we’re building. That’s given me the knowledge to lead the development of new features and take on a new role as a Lead Engineer!

Erich

Lead Software Engineer

What are Ontra Perks + Benefits

Culture
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

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