Sales Operations Analyst
Unqork is a new way to build enterprise software: it's a purely visual, drag-and-drop no-code platform designed to support the scale, complexity and security that enterprise applications require. Our customers are leaders in insurance, financial services, healthcare and the public sector, and they use Unqork to build custom software faster, with higher quality and at lower costs than code-based approaches. Founded in 2017, Unqork reached unicorn status in 2020, with a valuation of $2B. Unqork has been named one of the Best Startup Employers by Forbes, Best Places to Work by Built In and one of LinkedIn's Top Startups.
As a Sales Operations Analyst, you will work with Marketing, Finance, and Sales. You will help develop sales and operations strategy, understand priorities and implement operational plans.
Responsibilities:
- You will report to the Global Director, Sales Operations
- Manage multiple concurrent projects to completion
- Apply quantitative analysis and data visualization to tell the story behind the numbers
- You will assist the Sales Manager and Executive Management in understanding process bottlenecks and inconsistencies to implement data enrichment processes to improve the sales team's performance
- Manage all aspects of Salesforce CRM including workflow, reporting, data integrity and maintenance, while driving process improvements
- You will support process orders and support sales teams with planning and operational tasks
- Provide CRM administration setup and training for all users, system configuration, reporting, documentation of best practices and maintenance of data
- You will apply data cleansing techniques to improve the quality and accuracy of contacts and accounts databases
Qualifications:
- 1+ years of experience working in a sales operations, business analyst, process improvement, or a project management role at a software company
- Advanced knowledge of Salesforce in an administrator capacity
- Strong organizational skills and business judgment with the ability to handle projects from end-to-end
- Excellent communication and critical thinking skills to understand sales policies and processes at a company and individual sales rep level
Bonus:
- BA/BS degree in a technical or business-oriented field
- Salesforce Administrator Certification
Benefits:
- Work from home with an energetic remote-first community
- Unlimited PTO (and the encouragement to use it)
- Student loan payback program
- 100% employer-covered medical, dental, and vision options available to you and your dependents
- Flexible Spending Account (FSA)
- Monthly stipend toward your WFH setup, vacation, development and more
- Employer-sponsored 401(k) with contribution match
- Free Peloton membership through UHC
- Paid Parental Leave
Unqork is an equal opportunity employer, and proud to be committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.