Sales Operations Analyst
The Q2 Sales Enablement team is seeking a Sales Operations Analyst who will be responsible to collect, analyze, and report sales related information in an ongoing attempt to increase sales productivity. In addition, the Sales Ops Analyst will assist the Q2 sales team in structuring deals which includes pricing, packaging, gross margin and discount analysis. If you have the ability to think critically, analyze complex data and communicate results clearly, this is the role for you!
RESPONSIBILITIES:
Provide contract negotiation between prospects, clients and Q2 stakeholders
Coordinate the slotting of implementation projects with delivery teams
Interpret operations and sales data and provide dashboards and summary information to the senior leadership team
Oversee Salesforce or other systems data integrity
Design and implement process improvements
Ensure Salesforce utilization across sales teams
Act as a liaison between Sales, Sales Operations and other departments to facilitate an open dialogue around business needs and expectations
Analyze requests for proposals and coordinate response plan with sales teams
Analyze customer extensions and renewals, product cancellations and customer terminations
Manage 4-quarter rolling sales forecast for all sales
Collect, analyze and report on pipeline data
Collect sales trends and evaluate performance calculated against sales quotas
Improve lead source and referral reporting
Provide ad hoc reporting as needed
Create and deliver presentations to sales leadership
EXPERIENCE AND KNOWLEDGE:
Bachelor’s degree in Business Administration, Accounting or related field preferred
5 years’ experience managing a CRM system (Salesforce.com is strongly preferred)
Attention to detail, a commitment to quality, results driven and customer focused
Experience with RFP/Proposal software/processes; proficiency in MS Word/Excel and Proposal Management Software is strongly preferred
Strong problem-solving skills
Knowledge of banking practices and software sales is preferred
Ability to perform complicated analysis such as long-term forecasting for a complex sales cycle
Superior communication, interpersonal, and presentation skills
Strong knowledge of PowerPoint, Word, and Excel
Ability to multi-task and prioritize issues
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At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.