Sales Operations Analyst at Side (Remote)

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ABOUT SIDE

At Side, we believe everyone should own their path. 

Side is the only real estate brokerage platform exclusively for the nation’s best agents. Based on its belief that homeownership is a fundamental human right, we provide top-performing real estate agents, teams, and independent brokerages with the best system, support, and service, in order to elevate the experience and results of buyers and sellers.

Side is led by experienced industry professionals and world-class engineers who develop technology designed to improve agent productivity and enhance the client experience. The company is backed by over $250M in funding from top tier venture capital firms, including Coatue Management, Tiger Global Management, D1 Capital Partners, Sapphire Ventures, Trinity Ventures, Matrix Partners, and 8VC. Side currently partners with agents in California, Texas, and Florida, with plans to expand nationally in the coming months.

At Side, you’ll have the opportunity to collaborate and innovate your way to success. Becoming an inSider means that you’ll be empowering business leaders to become business owners, all while forging your own path with like-minded entrepreneurs. Join us at Side and own your career, your impact, and your life!

About side

Do you crave to be at an exciting company that is disrupting an entire industry? Side is that company. We are changing the face of the real estate brokerage industry and allowing our partner agents to thrive in their businesses.
Side is looking for a Sales Operations Analyst who will own sales commissions processes and data analysis.

#LI-MF1

WHAT YOU'LL DO

  • Administer sales incentive plans with key stakeholders to ensure accurate and timely performance calculations, guarantees, spiff bonus and sales compensation payouts
  • Become the administrator of Side’s incentive compensation application and work with RevOps on system improvements and implementation of new/updated plans
  • Collaborate with Sales Ops, People Ops and Payroll teams to process new hires, terminations and transfers; set up new hires in line with plan policies and procedures
  • Standardize, distribute, and expand our sales facing reporting and KPIs. This includes (but is not limited to): weekly/monthly/quarterly performance reports, pipeline reviews, top of funnel activity, and sales programs to improve execution.
  • Ensure operational excellence of our account, opportunity, and user objects in Salesforce through regular audits. Recommend and implement Systems solutions to improve our processes.
  • Analyze core KPIs to identify key trends and drive actionable insights and collaborate with Sr. Management on turning these findings into actionable initiatives

THE IMPACT YOU'LL MAKE

  • You will ensure accurate monthly commission payment for Side’s growing Sales, Sales Development and Business Management team. You will also support key Initiatives with analysis and help our Revenue team to make hard-working, data driven decisions.

WHAT WILL MAKE YOU A STRONG FIT FOR THE ROLE?

  • As Side’s Sales Operations Analyst, you’re a self starter, “roll up your sleeves” person who performs well, has a startup attitude, but gets excited about building for scale.
  • 2+ years’ experience in Sales Operations supporting sales processes such as commission management, forecasting, territory management, and data management with minimum of 1 year experience supporting incentive compensation processes.
  • Solid understanding of Microsoft Excel (Pivot Tables, extracting and manipulating data in Excel), first BI experience preferred.
  • Experience helping a fast paced startup build for scale Strong presence and influence skills

COMPENSATION/PERKS

  • Competitive salary
  • Stock options
  • Best-in-class benefits, including 100% healthcare coverage (medical, vision and dental)
  • Flexible PTO
  • $1,000/yr for learning and development
  • Pet friendly environment

Side is dedicated to working with the highest skilled people from the most inclusive talent pool feasible. We maintain that diversity in all aspects leads to positive change, solutions and innovation for our customers and career fulfillment for our employees. All qualified individuals are encouraged to apply!

Side uses the E-Verify employment verification program.

Our stewardship of the data of many of our customers means that a background and DRE license check is required to join Side. We will, nonetheless, consider qualified applicants with arrest and conviction records in accord with applicable law, including the San Francisco Fair Chance Ordinance.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • GraphQLLanguages
    • ReactLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • JIRAManagement
    • DrupalCMS
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

An Insider's view of Side

What's something quirky about your company?

Side is very forward-thinking in terms of flexible work options, and because we're so young there's a lot of opportunity for personal and professional growth. We're encouraged to be innovative and creative in order to drive company goals. If you're looking for a company where you can become the best version of yourself, Side is the place to be.

Brian Aguero

Sales Ambassador

What's the biggest problem your team is solving?

I’ve been at Side for almost 3 years, and it’s been the most fun I’ve ever had at work. We know what we’re doing, we know why, and we know how. And, the cherry on top, is that the work we’re doing has a huge impact on the lives and businesses of our clients and is transforming the real estate industry along the way.

Adriano Castro

Director of Product Management

How does the company support your career growth?

I've found a company where I can constantly grow and evolve, be supported by my peers and management, and truly make an impact on both the company and our customers. Side empowers employees by providing transparency, and a culture of open communication and collaboration. We're recognized for our successes and never punished for owning our mistakes.

Jess Lawrence

Manager, Agent Success

How do you empower your team to be more creative?

In operations, creativity is about finding a better way to complete a task or solve a problem. It is very focused on the process and pushing the team to consider different ways to get to the end goal. It is my responsibility to set very clear goals and give the team the latitude to figure out how to achieve these goals.

Jake Lyman

Head of Broker Operations

What does career growth look like on your team?

We have a recruiter/sourcer model at Side. Two of our Sourcers were promoted in the last year from Recruiter Coordinator positions. I love this! I really like growing talent within when possible, and investing in training and development. To do this well, I think it is important to give stretch opportunities so someone can grow their capabilities.

Melissa Whitney

Senior Director, Talent Acquisition

What are Side Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Pet Friendly
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Paid industry certifications

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