Sales Operations Analyst: Sales Forecast Reporting

| Austin, TX | Hybrid
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Join the team redefining how the world experiences design.


Hey, g'day, mabuhay, kia ora,你好, hallo, vítejte!


Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point. 



Where and how you can work


Our flagship office is in Sydney, Australia, but we've made our way from down under, to hubs in Austin and San Francisco, which are now home to our US operations. So whether you're in Texas or California, you have choice in where and how you work in each of those states. That means if you want to do your thing in the office (if you're near one), at home or a bit of both, it's up to you. 



What you’d be doing in this role


As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.


The Role:

The Sales Strategy & Operations Sr. Analyst will be a member of the Sales Strategy & Operations team in support of Canva’s continued growth. Sales Strategy & Operations sits within the Sales & Success function that is responsible for driving revenue from Fortune 500 as well as mid-market and SMB companies.


The Sales Strategy & Operations function supports Sales & Success in driving revenue in a scalable and sustainable way, through Incentive design and implementation, run the business reporting and analytics, sales tooling, sales process and enablement. This highly visible role is ideal for a motivated individual who leverages data driven analysis and creative thinking to solve problems. This team member will be expected to develop a deep understanding of Canva’s Sales & Success business drivers and build strong relationships with function, department, and executive leadership to create actionable analysis. In return, this role offers the right candidate the opportunity to help shape the next phase of Canva’s history.


In this role, you will build and own the forecast and revenue cadence (including full funnel metrics). You will analyze monthly business results and own the Sales/ Success component of the monthly business review. You will ensure forecast accuracy within sales, and partner with finance to provide inputs during financial planning.

What you'll do:

  • Assist with monthly close, reporting and forecasting, and planning process
  • Own sales forecast cadence including building the forecast models, determining probability of close by stage and ensuring pipeline hygiene in Salesforce
  • Provide reporting and visibility into stale pipeline and actively monitor pipeline quality, following up with sales and sales leadership to improve
  • Define forecast methodology for all segments of the business including AEs and CSMs across ARR, seats and usage metrics
  • Conduct full funnel analysis of conversion from top of funnel (leads) to deals closed and renewalsIdentify and understand business trends, and provide commentary in partnership with sales leadership on forecast and pipeline changes
  • Determine the most effective and meaningful insights to share during monthly business reviews with sales and cross functional leadership in revenue org
  • Documents processes, makes recommendations, and assist in systems/process improvements to enhance overall sales reporting accuracy and speed

What we're looking for:

  • Bachelors in Engineering, Finance, Economics and/or Accounting or related subject area is required
  • Proven experience (~5 years) in Finance, Business Operations or Sales Strategy & Operations in fast growing technology company, especially working closely with Sales and customer success organizations on data/ analytical projects
  • Power user of SQL and data visualization.
  • Must be very comfortable writing complex queries on large data sets combining Salesforce.com and usage data.
  • Must be comfortable on data visualization tools like Looker, Mode or TableauPower user of Excel/ google sheets.
  • Deep comfort with using excel formulas to join data and aggregate across multiple sources (e.g. index/match, vlookups, sumifs, countifs, array formulas etc.)
  • Ability to present the results of complex analysis across large data sets clearly and effectively to a wide range of business leaders
  • Prior experience with Salesforce.com CRM is required, particularly around working with Salesforce.com Opportunity data
  • Experience with sales forecasting methodologiesOutstanding analytical/problem-solving skills
  • Phenomenal communication skills and able to interact with various stakeholders
  • Understanding of the levers which impact business performance
  • Ability to prioritize in a fast-paced environment


What's in it for you?


Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a stack of benefits to set you up for every success in and outside of work.


Here's a taste of what's on offer:

• Equity packages - we want our success to be yours too

Health benefits plans to support you and your wellbeing

401(k) retirement plan with company contribution

• Inclusive parental leave policy that supports all parents & carers

• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more

• Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally


Check out lifeatcanva.com for more info.


Other stuff to know


We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.


Please note that interviews are conducted virtually. 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • Objective-CLanguages
    • PythonLanguages
    • ScalaLanguages
    • SwiftLanguages
    • TypeScriptLanguages
    • BashLanguages
    • ReactLibraries
    • RxJSLibraries
    • MobXLibraries
    • SpringFrameworks
    • FinagleFrameworks
    • AWS RedshiftDatabases
    • BigQueryDatabases
    • DynamoDBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • SnowflakeDatabases
    • Google AnalyticsAnalytics
    • LookerAnalytics
    • OptimizelyAnalytics
    • SnowflakeAnalytics
    • AmplitudeAnalytics
    • dbtAnalytics
    • RedshiftAnalytics
    • Mode AnalyticsAnalytics
    • CanvaDesign
    • FigmaDesign
    • AsanaManagement
    • JIRAManagement
    • Monday.comManagement
    • Custom-BuiltCMS
    • SalesforceCRM
    • Salesforce PardotCRM
    • BrazeEmail
    • Monday.comProject Management

An Insider's view of Canva

How does your team reward individual success?

Canva teams set seasonal goals and we celebrate BIG when we achieve each goal. We have celebrated our success by enjoying taco nights, cocktail classes and currently planning a DIY pottery night. Canva also has a very active #kudos slack channel!

Pooja

Partner Success Manager

How do you collaborate with other teams in the company?

Being part of Customer Success., we work closely with other teams including Product, User Voice, and Community Stories. We have the chance to share insights about how our members use Canva across their teams and the value our product brings. It’s inspiring to help shape the product and bring the most value to our users through global collaboration!

Chelsea

Strategic Customer Success Manager

How does the company support your career growth?

Canva enables me to grow by providing workshops and training sessions that have given me a solid foundation for my role. There is a focus to promote from within and provide everyone the opportunity to explore whichever path they choose. Our “Vibe and Thrive” allowance also makes sure our mental and physical health are always taken care of!

Kendall

Sales Development Representative

How do your team's ideas influence the company's direction?

One of Canva’s core values is to Make Complex Things Simple. We find innovative ways to make legal concepts more approachable to non-lawyers and reduce the need to involve Legal with every move. By removing complexities we encourage an environment of trust and openness for our internal stakeholders and our millions of users.

Suhayb

Senior Legal Counsel

What's something quirky about your company?

Season Openers are company events where Canva celebrates our wins and rallies around our goals. They're also some of the most over-the-top and quirky events you'll ever see. On my first day, at my first season opener, I learned about Canva through a Hollywood-worthy parody of "The Office"— I knew then I had found my new home!

Sergio

Design Ops & Studio Lead

What are Canva Perks + Benefits

Canva Benefits Overview

Designed with you in mind. No matter what your role is, or where you’re located, Canva’s benefits are designed to empower you to thrive.

Culture
Volunteer in local community
Be empowered to be a Force for Good with 3 days volunteering leave. Select from a calendar of opportunities or choose your own adventure, as long as it makes a positive difference, we'll support you.
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
18 weeks gender-neutral parental leave from day one, no matter your caregiver status.
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Be empowered to be a Force for Good with 3 days volunteering leave. Select from a calendar of opportunities or choose your own adventure -as long as it makes a positive difference, ​we‘ll support
Sabbatical
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Hardship benefits
Access to an additional 5 days of paid leave per calendar year to support you, during times when you need extra flexibility to manage commitments outside work.
Office Perks
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
Recreational clubs
Relocation assistance
Fitness stipend
An annual Vibe & Thrive allowance for you to spend on whatever will support your wellbeing and development, including fitness.
Home-office stipend for remote employees
An annual Vibe & Thrive allowance for you to spend on whatever will support your wellbeing and development, including home office setup.
Mother's room
Professional Development Benefits
Job training & conferences
Promote from within
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Personal development training
Virtual coaching services

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