Job Description
About the team
The Sales Operations team enables the end-to-end sales experience for all of the merchants in our high-growth Merchant business. We build and manage the tools and sales process used by the largest sales force in the industry to facilitate ~20%+ y-o-y growth across our $4 bn revenue business. We sit at the center of our commercial and functional teams to build the deal approval process in the complex and heavily regulated payments space and reduce the time to revenue for our payments products and services.
The team operates on an agile methodology to optimize the sales process, rapidly enable process enhancements through our own team of CRM developers, and then report out on sales performance for both executives and sales leaders. The interconnectivity of sales performance management with our underlying systems and processes allows the team to continuously adjust to changing commercial needs.
This year, our team is responsible for delivering on a large-scale Sales Operations transformation meant to bring our commercial teams together onto a single unified set of processes and tools, bringing the best from past acquisitions to set the strategy for future sales motions.
What you will be doing
Lead the annual sales target-setting process, analyze individual and team performance, identify ways to improve the process, and act as the primary "go-to person" for sales quotas, incentives, and compensation.
You will lead 1-2 junior team members, providing guidance, feedback, and coaching to ensure team members operate to the best of their ability, and setting direction to ensure all projects are operating in a coordinated manner.
You will work closely with Commercial Leaders and teams across Finance and Operations, providing visibilty into sales targets and communicate insights that help Commercial Leaders run their day-to-day business.
What we offer you

• Competitive salary and attractive benefits including private medical cover, dental cover, and travel insurance
• Exposure to senior stakeholders from across the Merchant organization
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A modern, international work environment and a dedicated and motivated team
• The chance to work on challenging issues in financial services & technology

What you bring:

• Experience in sales operations, sales reporting, sales incentives and compensation, or in a related area preferred
• Experience in people management; skills in coaching and developing more junior members of a team
• Strong analytical skills, with ability to understand nuances across metrics and ability to build commercial story around data
• Clear, proactive communicator (both written and verbal); able to listen and work well with others while being confident and assertive where required
• Significant experience engaging business executives on a strategic level
• Quick ability to learn new and potentially technical topics, and then communicate this technical detail in a clear and simple way to a range of audiences
• Proactive and strategic thinker, able to look ahead and foresee issues and plan around them
• Commercially focused, with a desire to drive great outcomes for the business
• Excellent organizational skills; able to coordinate across multiple projects and stay on top of details
• Clearly demonstrated ability to build and leverage strong networks, both internally and externally
• College Degree

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EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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